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Re: Cubase 10 Feedback Survey

Posted: Fri Aug 30, 2019 7:07 am
by richteddy
Sound interface, Focusrite Scarlett 2i2 second-gen, monitoring through Beyerdynamic DT250 earphones.
Receiver: Rodes NT1A
Midi controllers: Akai MPK249 and M Audio Oxygen 25,
Programming: Cubase Pro 10 (most recent version), various sound libraries and modules

Re: Cubase 10 Feedback Survey

Posted: Fri Oct 11, 2019 10:51 am
by Glorian_Gray
easybullet3 wrote:
Tue Jun 25, 2019 3:13 pm
It would be so helpful if Cubase Staff would answer questions in these forums (becuase SUpport Tickets have such a slow turn around), and many support tickets get ignored.
The forums are the only place where we can get useful help.
Basically: improve customer service please.
They do not have a customer service, man. Forget about it. They do not support their customers and pay no attention for their issues. We just post here our requests in HOPE to get help, but there is no teq support here, only regular customers as I. They do not have direct support, for e.g. when I got problems with Waves, their engineer reach my pc remotely and solved the issue while we spoke by phone.

P.S.
I wish Studio One kicks your ass someday, Steinberg!