USB Dongle revelation!

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Steve Helstrip
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USB Dongle revelation!

Post by Steve Helstrip » Sun Jun 09, 2019 10:19 pm

I've been having a few problems/crashes with Cubase loosing connection with the USB key, so I took a punt and bought a new eLicensor key. My previous one was probably 10 years old, possibly more. And wow, what a difference! Cubase now loads up in about 5 seconds and shuts down instantly. With my older USB key, Cubase would take 20+ seconds to load and even longer to close down. I have yet to have a crash, so clearly these USB dongles become unreliable after a period of time. Wish I'd have tried this years ago!

Anyway, thought I'd share this here for those of you with the older, longer USB dongles.
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Re: USB Dongle revelation!

Post by MrSoundman » Sun Jun 09, 2019 10:34 pm

This has also been my experience -- not with crashes, but with startup time. I think this is because the older USB eLicensers are USB1, whereas the newer ones are USB2 (but happy to be corrected by someone from Steinberg with knowledge!). All USB2 ports should be compatible with USB1 and fall back to that mode when such a device is detected, but it's pretty ancient these days -- my first MP3 player almost 20 years ago was USB1.

[EDIT] See also this post, from 2017: Cubase slow to start up, any ideas?
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Re: USB Dongle revelation!

Post by JohnfromSonar » Sun Jun 09, 2019 11:16 pm

Yes I replaced mine a few months ago. It was about as old as yours. It made a noticeable difference.

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Re: USB Dongle revelation!

Post by raino » Mon Jun 10, 2019 7:46 pm

What's the process to move the license to the new dongel?
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Re: USB Dongle revelation!

Post by BAB Studio » Mon Jun 10, 2019 9:07 pm

raino wrote:
Mon Jun 10, 2019 7:46 pm
What's the process to move the license to the new dongel?
Follow these instructions. :)

https://helpcenter.steinberg.de/hc/en-u ... -licenses-
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Re: USB Dongle revelation!

Post by shanabit » Mon Jun 10, 2019 9:56 pm

I tried to order one last month, OUT OF STOCK!! LOL, no surprise
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Re: USB Dongle revelation!

Post by Glenn » Mon Jun 10, 2019 10:27 pm

ah. my dongle is from when Nuendo 2 was new. Gonna try this :) btw, Steinberg site says dongle is available
Last edited by Glenn on Mon Jun 10, 2019 10:39 pm, edited 1 time in total.
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Re: USB Dongle revelation!

Post by jpgtr » Mon Jun 10, 2019 10:34 pm

Ridiculous to have to spend to upgrade your ball-and-chain dongle in order to enjoy the software upgrade you paid for... :roll:
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Re: USB Dongle revelation!

Post by MrSoundman » Mon Jun 10, 2019 10:57 pm

jpgtr wrote:
Mon Jun 10, 2019 10:34 pm
Ridiculous to have to spend to upgrade your ball-and-chain dongle in order to enjoy the software upgrade you paid for... :roll:
Blame software piracy. Having paid for all the software I use, I don't mind the minor inconvenience of a device which prevents others stealing it, and ensures there is a viable financial future for the company that produces it. There are plenty of threads about this, so let's keep this about the technical improvements in the newer USB eLicense hardware, shall we?
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Re: USB Dongle revelation!

Post by raino » Mon Jun 10, 2019 11:57 pm

BAB Studio wrote:
Mon Jun 10, 2019 9:07 pm
raino wrote:
Mon Jun 10, 2019 7:46 pm
What's the process to move the license to the new dongel?
Follow these instructions. :)

https://helpcenter.steinberg.de/hc/en-u ... -licenses-
Thanks.

I've got a couple of extra dongles that came with software. I think at least one is newer than I'm currently using, wonder if it is new enough to matter (expect not).
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Re: USB Dongle revelation!

Post by jpgtr » Tue Jun 11, 2019 12:03 am

MrSoundman wrote:
Mon Jun 10, 2019 10:57 pm
Blame software piracy. Having paid for all the software I use, I don't mind the minor inconvenience of a device which prevents others stealing it, and ensures there is a viable financial future for the company that produces it.
Plenty of other software companies have figured out how to do software-based copy-protection.
There are plenty of threads about this, so let's keep this about the technical improvements in the newer USB eLicense hardware, shall we?
Lol... that's one way to spin it, I guess.

Sorry, but the "upgrade your dongle for better performance" is a horrible status-quo to promote.


/
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Re: USB Dongle revelation!

Post by Jeff md » Tue Jun 11, 2019 12:12 am

raino wrote:
Mon Jun 10, 2019 11:57 pm


I've got a couple of extra dongles that came with software. I think at least one is newer than I'm currently using, wonder if it is new enough to matter (expect not).
Can I have one?

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Re: USB Dongle revelation!

Post by shanabit » Wed Jun 12, 2019 2:07 am

Just ordered a new one, hopefully it will rid the Cubase Artist not authorized stupidity when I have NEVER used ARTIST
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Re: USB Dongle revelation!

Post by cubic13 » Wed Jun 12, 2019 6:43 am

Interesting ! Thanks, Steve...

But, according to this link : https://helpcenter.steinberg.de/hc/en-u ... ongle-key-, responsiveness improvements can be expected only if the licences tranfer is done from a 1st generation key. Mine is obviously a 2nd one (acquired with Cubase SL2, something like 15 years ago...).

So, I wonder if it is worth proceeding in my case and would help speeding up the projects loading time which is the main problem I have with C10, presently...
DAW : i7-870 (HT enabled) - Asus P7P55D-E - 16 Gb DDR3-1600 - 2 x WD Black Caviar 1 Tb - Radeon 6450 GPU (512 Mb) - Windows 7 Pro SP1 (64) / RME Fireface UCX + Behringer ADA8200
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Re: USB Dongle revelation!

Post by Steve Helstrip » Wed Jun 12, 2019 10:30 am

cubic13 wrote:
Wed Jun 12, 2019 6:43 am
Interesting ! Thanks, Steve...

But, according to this link : https://helpcenter.steinberg.de/hc/en-u ... ongle-key-, responsiveness improvements can be expected only if the licences tranfer is done from a 1st generation key. Mine is obviously a 2nd one (acquired with Cubase SL2, something like 15 years ago...).

So, I wonder if it is worth proceeding in my case and would help speeding up the projects loading time which is the main problem I have with C10, presently...
Perhaps I had a first gen key. I really can't say. But I have noticed a dramatic increase in load speeds since swapping to the latest one, and I haven't had any USB error crashes since.
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Re: USB Dongle revelation!

Post by Steve Helstrip » Wed Jun 12, 2019 10:32 am

shanabit wrote:
Mon Jun 10, 2019 9:56 pm
I tried to order one last month, OUT OF STOCK!! LOL, no surprise
You can buy the dongles in most music stores, also Amazon.
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Re: USB Dongle revelation!

Post by MrSoundman » Wed Jun 12, 2019 12:13 pm

cubic13 wrote:
Wed Jun 12, 2019 6:43 am
I wonder if it is worth proceeding in my case
I made the same change (basically, from the "longer one" to the "shorter one") and it help with the startup time of the application .
and would help speeding up the projects loading time which is the main problem I have with C10
Possibly not -- moving the VST Sound libraries and your projects to an SSD might offer the most help here.
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Re: USB Dongle revelation!

Post by cubic13 » Wed Jun 12, 2019 1:49 pm

Steve Helstrip wrote:
Wed Jun 12, 2019 10:30 am
Perhaps I had a first gen key. I really can't say. But I have noticed a dramatic increase in load speeds since swapping to the latest one, and I haven't had any USB error crashes since.
OTOH, it looks like the 2nd gen is a 1st one with simply a reduced size. Go figure...
MrSoundman wrote:
Wed Jun 12, 2019 12:13 pm
...
Possibly not -- moving the VST Sound libraries and your projects to an SSD might offer the most help here.
Actually, the first issue I have is that Cubase 10.0.20 takes 50 seconds to load : not great, but well, is just once at each session...

More irritating : an empty test project with 22 tracks (with 7 VSTis in it - among which there are 3 samples based ones - and 3 external instruments) takes no less than 1 mn 30 s to open. The exact same project (or more precisely, with the same number of tracks and components -> same libraries) takes 25 seconds to be loaded with Reaper. So, I doubt that it has to do with the drives : IMO, something else is considerably slowing down the opening of a given project in Cubase, and I suspect the copy protection to have something to do in the process, from which my inquiry about the e-Licenser key.
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Re: USB Dongle revelation!

Post by MrSoundman » Wed Jun 12, 2019 4:07 pm

cubic13 wrote:
Wed Jun 12, 2019 1:49 pm
Cubase 10.0.20 takes 50 seconds to load
Well there's a first-world problem if ever there was one. For me, after boot-up on Windows 10 x64, it takes about 40 seconds with no project loaded, and subsequent starts are about 15 seconds. Reaper starts in 5 seconds, but I don't know if it's a fair comparison.
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Re: USB Dongle revelation!

Post by cubic13 » Wed Jun 12, 2019 4:55 pm

MrSoundman wrote:
Wed Jun 12, 2019 4:07 pm
...
Reaper starts in 5 seconds, but I don't know if it's a fair comparison.
Comparing the launch time of both applications, no, it isn't.

But comparing the opening time of projects with exactly the same components, yes, I think it is. How to explain that one is nearly four times slower than the other as, in both cases, the same VSTis and libraries are involved ? Beside the copy protection getting in the way during the process, I have no clue...

Back to topic, I'm probably going to follow Steve and your advice : 25 € isn't that much and I can manage if it's every 15 years... At least, I'll be able to lauch C10 more quickly and I'll know that everything concerning the e-Licenser is up to date, hardware included.
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Re: USB Dongle revelation!

Post by ulesto » Wed Jun 12, 2019 6:43 pm

My long Cubase 3 dongle started working intermittently about a year ago. Replaced it with the new one and it may have had a mild improvement on startup. But for several months now it takes over 30 seconds just to scan the vst3s. Wish Steinberg hadn't removed the visual run through of loading so I could see if there was a particular plugin holding things up. Such a simple feature could save an hour of diagnostic restarts.
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Re: USB Dongle revelation!

Post by gamelany » Wed Jun 12, 2019 10:14 pm

Shouldn't one expect Steinberg to take a position on this?
Because if the observations are correct, it would only be beneficial for Cubase acceptance
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Re: USB Dongle revelation!

Post by matjones » Thu Jun 13, 2019 5:19 pm

This...
gamelany wrote:
Wed Jun 12, 2019 10:14 pm
Shouldn't one expect Steinberg to take a position on this?
Because if the observations are correct, it would only be beneficial for Cubase acceptance
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Re: USB Dongle revelation!

Post by kaz911 » Sat Jun 15, 2019 11:15 am

USB connectors (and all other) have a limited amount of insert “cycles” - so USB connectors will fail especially if they are unplugged often. You simply wear down the copper contacts.

I always treat my USB connectors (and all other connectors) with DeoxIT D5 contact cleaner and protection spray. It does help a lot. It works wonders on guitar plugs etc as well if you gig a lot.

So if you have connectors you use a lot - or you sweat when you plug/un-plug (gig?) - use a lot of high quality contact cleaner. And sweat causes corrosion and salt deposits - the salt deposits will be deposited inside the “female” part of the connector every time you plug and unplug. That salt plus humidity will escalate corrosion in that end as well.

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Re: USB Dongle revelation!

Post by matjones » Mon Jun 17, 2019 2:21 pm

Just swapped my old V2 for a new V4 and in my case there most certainly IS a difference.

Graphics and MUCH snappier now and C10 loads and exits quicker.

A bit annoyed on the one hand that i've just forked out for a new dongle but pleased about the improved performance i'm getting now.
Cubase 10.0.40 Asus Z390-Plus, i9 9900 @ 3.7GHz, 64GB DDR4 3000Mhz RAM, Asus RX 570, RME Multiface II PCIe, SSL Alpha Channel, UAD2 Octo/Solo/Quad, UA6176, Pod X3 Pro, Slate VCC/VTM/Trigger etc, SoundToys 5, Waves 10, HALion 6, The Grand 3, BFD3 (+ Expansions), WL9.5, Melodyne Studio 4, Arturia VC7, Relab LX480, iZotope MPS, Eventide XI, Various toys, Telefunken, Neumann, AKG,Sontronics, Shure Mics, Adam A7X and Avantone monitors, AKG K702, ATH-M70x, Nektar P6, Warwick, Spector Basses, Gibson Les Paul Studio & loads of other junk.


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