No activation code are send

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dr_tolle
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No activation code are send

Post by dr_tolle » Tue Jan 29, 2019 5:31 am

I would like to try out Cubase elements.

So I put in my Email on this page.

https://www.steinberg.net/en/products/s ... ubase.html

But no activation code are send to me.

Anyone had the same problem ?

Regards Dr Tolle

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planarchist
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Posts: 1626
Joined: Sat Sep 10, 2011 10:50 am
Location: UK.
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Re: No activation code are send

Post by planarchist » Tue Jan 29, 2019 9:21 pm

Check your spam folder. If it’s a gmail or hotmail type email this means checking both online and local spam/junk folders.

Alternatively try a different email address.
Nic

Cubase Pro 10.0.40, Abs.Collec.3, i7 4770K 3.5GHz, 32 Gig RAM, Windows 10 Pro 64 bit, RME Digiface, Behringer ADA8200, S'berg Midex 8.
Cubase Pro 10.0.40, Abs.Collec.3, i7 920 2.67Ghz , 24Gig RAM, Windows 10 Pro 64 bit , Steinberg CI2+.

Cubase Elements 9.40 on Windows 10 Laptop, i7-2760QM 8Gig RAM, Sonic Port VX.
Cubasis 2.5 iPad Mini 4 64GB

dr_tolle
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Posts: 129
Joined: Tue Mar 08, 2016 8:14 am
Location: Bangkok
Contact:

Re: No activation code are send

Post by dr_tolle » Wed Jan 30, 2019 5:13 am

Thanks for the answer.

It was not in the spamfolder.

I changed to another Email and it worked ;)

Regards Thomas

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planarchist
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Joined: Sat Sep 10, 2011 10:50 am
Location: UK.
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Re: No activation code are send

Post by planarchist » Wed Jan 30, 2019 4:03 pm

dr_tolle wrote:
Wed Jan 30, 2019 5:13 am

I changed to another Email and it worked ;)

Regards Thomas
This is not the first time I've heard this, it appears some email services just see these activation codes as spam and stop them even getting to your computer. Bizarre.
Nic

Cubase Pro 10.0.40, Abs.Collec.3, i7 4770K 3.5GHz, 32 Gig RAM, Windows 10 Pro 64 bit, RME Digiface, Behringer ADA8200, S'berg Midex 8.
Cubase Pro 10.0.40, Abs.Collec.3, i7 920 2.67Ghz , 24Gig RAM, Windows 10 Pro 64 bit , Steinberg CI2+.

Cubase Elements 9.40 on Windows 10 Laptop, i7-2760QM 8Gig RAM, Sonic Port VX.
Cubasis 2.5 iPad Mini 4 64GB

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