Crossgrade offer from PT to cubase 10

Interested in Cubase Pro 10, Cubase Artist 10 or Cubase Elements 10? Having questions regarding the update or upgrade to the latest version? Please post here!
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dyrec
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Crossgrade offer from PT to cubase 10

Post by dyrec » Tue May 07, 2019 5:34 pm

Hi,
Is pro tools on a monthly subscription (paid monthly) qualifying for the 30Y crossgrade offer to cubase 10?
Thanks

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Ed Doll
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Re: Crossgrade offer from PT to cubase 10

Post by Ed Doll » Fri May 10, 2019 12:28 pm

Hi dyrec,
Sorry, but the monthly subscriptions do not qualify for this.
Ed Doll, Support Manager
Steinberg Media Technologies GmbH
Hamburg, Germany

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Rêve
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Re: Crossgrade offer from PT to cubase 10

Post by Rêve » Sun May 12, 2019 1:26 pm

Ed Doll wrote:
Fri May 10, 2019 12:28 pm
Hi dyrec,
Sorry, but the monthly subscriptions do not qualify for this.
Any reason why is that? Isn't the idea of a crossgrade to get a customer to switch to your DAW from a different one, why would the money spent or plan gotten from the other one matter if at the end of the day the customer switches to Cubase?

Thanks! :)

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Ed Doll
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Re: Crossgrade offer from PT to cubase 10

Post by Ed Doll » Tue May 14, 2019 7:31 am

Because the applications we get from users with monthly subscriptions range from many months over one month to expired. Where should we draw the line? This is why we only accept permanent license purchases at least for now.
Ed Doll, Support Manager
Steinberg Media Technologies GmbH
Hamburg, Germany

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