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DHL no tracking info on status or location

Posted: Sun Jun 23, 2019 11:25 am
by filmmaker
Hi,

Got a mail that the USB dongle was shipped to India on 12th June 2019 but when I enter the DHL tracking number, 'The instruction data for this shipment have been provided by the sender to DHL electronically' is the only info available, dont know how long or where is the shipment, I tried raising all kinds of tickets and calls on customer service of steinberg and dhl but surprisingly nobody knows where it is or they say its not their department that is responsible.
Any advice?

Thanks

Re: DHL no tracking info on status or location

Posted: Fri Jul 12, 2019 7:23 pm
by OlegAryutkin
same with me...exactly the same. very disappointing.