[SOLVED] DCOM connection to program 'Synsopos.exe' failed.

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mad-murdock
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[SOLVED] DCOM connection to program 'Synsopos.exe' failed.

Post by mad-murdock »

I just obtained Cubase 10 Elements. I downloaded and installed latest version via Steinberg Download Assistant.

When I either start Cubase 10 or the eLisenser Control Center, I get the error

Code: Select all

DCOM connection to program 'Synsopos.exe' failed.
I already did my googling and testing. Uninstalled and newly installed eLicenser with no result. I am using Windows 10 x64 on latest updates. What I find odd, and have not seen anywhere else:

When I try to start "C:\Program Files (x86)\eLicenser\POS\SYNSOPOS.exe" I get a "File not found" error, even though the file is there. This happens in Explorer and also in command prompt, both as user and as administrator

Code: Select all

C:\Program Files (x86)\eLicenser\POS>SYNSOPOS.exe
The system cannot find the file C:\Program Files (x86)\eLicenser\POS\SYNSOPOS.exe.
So, what can I do to fix this? I want to use my newly aquired software now.
Last edited by mad-murdock on Fri Sep 06, 2019 9:19 pm, edited 1 time in total.

mad-murdock
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Re: DCOM connection to program 'Synsopos.exe' failed.

Post by mad-murdock »

I hope I am allowed to *BUMP* this once.

So nobody ever had this issue? Can you guys execute SYNSOPOS.exe without an error, or is it normal, that this file is not accessible by the user?

mad-murdock
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Re: DCOM connection to program 'Synsopos.exe' failed.

Post by mad-murdock »

For reference and future people with the same problem:

I FIXED IT

I basically did what was posted here: viewtopic.php?f=146&t=15683&start=25#p851493

I uninstalled eLicenser and then I searched my whole C:\ Drive and my whole registry (not with normal regedit, but with RegCool which features much better search) for the following strings:

- syncrosoft
- eLicenser
- SYNSOPOS

I deleted all files/keys that seemed legit matches and not only white noise. Including some registry keys that clearly had to do with DCOM.

Then I reinstalled latest eLicenser. It is working now.

LewiGallant1997
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Re: [SOLVED] DCOM connection to program 'Synsopos.exe' failed.

Post by LewiGallant1997 »

I'm not finished yet but i think you may have saved my life!

smalltimeproject
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Re: DCOM connection to program 'Synsopos.exe' failed.

Post by smalltimeproject »

THANK YOU!!!!! fixed it for me! :!: :!: :!: :idea: :idea: : :) Cubase pro 10 on windows 10 with dongle ..

mad-murdock wrote:
Fri Sep 06, 2019 9:18 pm
For reference and future people with the same problem:

I FIXED IT

I basically did what was posted here: viewtopic.php?f=146&t=15683&start=25#p851493

I uninstalled eLicenser and then I searched my whole C:\ Drive and my whole registry (not with normal regedit, but with RegCool which features much better search) for the following strings:

- syncrosoft
- eLicenser
- SYNSOPOS

I deleted all files/keys that seemed legit matches and not only white noise. Including some registry keys that clearly had to do with DCOM.

Then I reinstalled latest eLicenser. It is working now.

TBinder
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Re: [SOLVED] DCOM connection to program 'Synsopos.exe' failed.

Post by TBinder »

@mad-murdock Did you by chance have any Antivirus Program active? Or did Windows Defender maybe quarantine the Synsopos.exe file?

Growwl
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Re: [SOLVED] DCOM connection to program 'Synsopos.exe' failed.

Post by Growwl »

Thank you very much!!!!
Fixed the error!
I was going crazy!

elalaus
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Re: [SOLVED] DCOM connection to program 'Synsopos.exe' failed.

Post by elalaus »

Incredible!
after 7 hours searching for a solution, this WORKS FINE !!!!!
Cleaning the registry with RegCool was definitely efficient.
Can now enjoy my new DAW!
Many thanks.

TerryW
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Re: [SOLVED] DCOM connection to program 'Synsopos.exe' failed.

Post by TerryW »

Thanks for your help, but i'm mad!
I reinstalled a image-backup, started Cubase 2 or 3 times, all good but... the error returns.
I did your fix, installed the latest version, worked a couple of times, then the error returns.
Any help is welcome.

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