[CAN-27408] Cubase 10.5 completely slow on Mac Mojave

Use this forum for an overview of issues and to report new ones.
Post Reply
User avatar
Matthias Quellmann
Moderator
Posts: 886
Joined: Tue Mar 01, 2011 9:44 am
Location: Hamburg, Germany
Contact:

Re: [CAN-26328] Cubase 10.5 completely slow on Mac Mojave

Post by Matthias Quellmann » Mon Jan 06, 2020 1:25 pm

Mobius wrote:
Sun Jan 05, 2020 8:50 pm
Hello,

I just foolishly and ignorantly upgraded to 10.5 and applied the 10.5.5 update to the update.

I’m also getting the infinite spinning beach ball of death that lasts for maybe 15 seconds then 2 seconds of reprieve before it starts again.

Does anyone else still have this problem - wasn’t sure if the update fixed most people’s problems or not?

I’m on Mojave.
Have you tried to restart Cubase when the spinning ball issue appears?

That is currently the only workaround until the maintenance update will be released.
Matthias Quellmann - Senior Marketing Manager
Steinberg Media Technologies GmbH
Hamburg, Germany
Checkout Steinberg on YouTube, Twitter and Facebook!

In_Stereo
Senior Member
Posts: 1464
Joined: Wed Oct 12, 2016 6:21 pm
Contact:

Re: [CAN-26328] Cubase 10.5 completely slow on Mac Mojave

Post by In_Stereo » Mon Jan 06, 2020 7:11 pm

Matthias Quellmann wrote:
Mon Jan 06, 2020 1:23 pm
In_Stereo wrote:
Fri Jan 03, 2020 12:27 am
Thank you for the communication Matthias -- I'm happy to read this. Will the issue with CPU overloads on Macs with 10.5 that many also mentioned here also be addressed with this update?
The problem with the CPU spikes doesn't seem to be specific to Macs. The team is working with our beta testers on a reproduction of the issue to prepare a fix.
Ah, got it. Thanks for the update!
Cubase 9.5, Trashcan Mac 6-core 3.7ghz, Mojave 10.14.5, AMD FirePro D300 Dual, 64 gig RAM, plugins galore, some hardware, a bunch of real instruments and synths, Apollo 8 TB, etc., etc., and two cats

NoiseCo
New Member
Posts: 19
Joined: Tue Jul 03, 2012 6:13 pm
Contact:

Re: [CAN-26328] Cubase 10.5 completely slow on Mac Mojave

Post by NoiseCo » Mon Jan 06, 2020 10:55 pm

Musicmould wrote:
Mon Jan 06, 2020 12:14 pm
10.0.50 = buggy.
10.5 = beach ball of death.

Caught between a rock and a hard place.
Time to switch DAW and/or go to Windows? :roll:
I’ve reverted back to 10.0.4. Has been solid. I think 10.0.4 was the last stable release for me.

User avatar
Mobius
Junior Member
Posts: 73
Joined: Fri Dec 17, 2010 12:38 am
Contact:

Re: [CAN-26328] Cubase 10.5 completely slow on Mac Mojave

Post by Mobius » Mon Jan 06, 2020 11:12 pm

Matthias Quellmann wrote:
Mon Jan 06, 2020 1:25 pm
Mobius wrote:
Sun Jan 05, 2020 8:50 pm
Hello,

I just foolishly and ignorantly upgraded to 10.5 and applied the 10.5.5 update to the update.

I’m also getting the infinite spinning beach ball of death that lasts for maybe 15 seconds then 2 seconds of reprieve before it starts again.

Does anyone else still have this problem - wasn’t sure if the update fixed most people’s problems or not?

I’m on Mojave.
Have you tried to restart Cubase when the spinning ball issue appears?

That is currently the only workaround until the maintenance update will be released.
Hello,

Yes, I’ve restarted many times. I can work for about an hour or two but then the problem returns and so it’s no good to me as it stands. I’ve reverted to 10. I’m not rich so the £51 is quite a lot of money to spend on something that I cannot use without having to restart multiple times a day.

User avatar
Pierott
New Member
Posts: 33
Joined: Fri Dec 15, 2017 8:25 pm
Contact:

Re: [CAN-26328] Cubase 10.5 completely slow on Mac Mojave

Post by Pierott » Tue Jan 07, 2020 10:50 am

Can confirm the same issue with both mojave and catalina.
Cubase 10 works like a charm.
Hey steinberg how about stopping the money train for a second before releasing a new update thats clearly not ready yet?
Imac pro stock specs.
Cubase 10.5 pro.

User avatar
Musicmould
Junior Member
Posts: 96
Joined: Sat Nov 24, 2018 3:18 pm
Location: Sweden
Contact:

Re: [CAN-26328] Cubase 10.5 completely slow on Mac Mojave

Post by Musicmould » Tue Jan 07, 2020 12:06 pm

Steinberg, please don’t even consider adding ANY new features until there is a stable, non-buggy version of Cubase 10.5. :|
iMac Pro | 64Gb Ram | Radeon Pro Vega 56 8 GB | macOS 10.14.6 | Cubase Pro 10.0.50 / 10.5 | Pro Tools | Ableton Live | Logic Pro X | Studio One | Melodyne Studio | Revoice Pro | VSL Pro | UAD Apollo 8p+16 | 2xUAD Octo | Softube Console 1 | Motu Midi Express XT | Various drummachines, microphones, hardware synths & fx and way too many plugins |

"Without music, life would be a mistake".

audiofrq
New Member
Posts: 34
Joined: Tue Apr 24, 2012 3:22 pm
Contact:

Re: [CAN-26328] Cubase 10.5 completely slow on Mac Mojave

Post by audiofrq » Tue Jan 07, 2020 2:52 pm

Mobius wrote:
Mon Jan 06, 2020 11:12 pm
Matthias Quellmann wrote:
Mon Jan 06, 2020 1:25 pm
Mobius wrote:
Sun Jan 05, 2020 8:50 pm
Hello,

I just foolishly and ignorantly upgraded to 10.5 and applied the 10.5.5 update to the update.

I’m also getting the infinite spinning beach ball of death that lasts for maybe 15 seconds then 2 seconds of reprieve before it starts again.

Does anyone else still have this problem - wasn’t sure if the update fixed most people’s problems or not?

I’m on Mojave.
Have you tried to restart Cubase when the spinning ball issue appears?

That is currently the only workaround until the maintenance update will be released.
Hello,

Yes, I’ve restarted many times. I can work for about an hour or two but then the problem returns and so it’s no good to me as it stands. I’ve reverted to 10. I’m not rich so the £51 is quite a lot of money to spend on something that I cannot use without having to restart multiple times a day.

I've also found this to be a temporary work around. From my limited IT experience, it appears that there's some sort of memory leak and the longer Cubase is open, the more memory it takes up until everything grinds to a halt. Closing and then re-opening Cubase helps until it the memory is full again and then I need to restart Cubase. Happens many times during a workday.

User avatar
Pierott
New Member
Posts: 33
Joined: Fri Dec 15, 2017 8:25 pm
Contact:

Re: [CAN-26328] Cubase 10.5 completely slow on Mac Mojave

Post by Pierott » Tue Jan 07, 2020 6:32 pm

Oh did i mention that cubase 10.5 crashes projects that works perfect on 10?
Imac pro stock specs.
Cubase 10.5 pro.

David90
New Member
Posts: 48
Joined: Wed Dec 11, 2019 5:42 pm
Contact:

Re: [CAN-26328] Cubase 10.5 completely slow on Mac Mojave

Post by David90 » Tue Jan 07, 2020 7:32 pm

Musicmould wrote:
Tue Jan 07, 2020 12:06 pm
Pierott wrote:
Tue Jan 07, 2020 10:50 am
Hey steinberg how about stopping the money train for a second before releasing a new update thats clearly not ready yet?
Musicmould wrote:
Tue Jan 07, 2020 12:06 pm
Steinberg, please don’t even consider adding ANY new features until there is a stable, non-buggy version of Cubase 10.5. :|

Agreed! Steinberg really messed up with this. Super unprofessional on their part. Lets hope it never happens again.
Mac Pro 2019, 16 Core, 192GB Ram, MacOS Catalina, Cubase 10

User avatar
Pierott
New Member
Posts: 33
Joined: Fri Dec 15, 2017 8:25 pm
Contact:

Re: [CAN-26328] Cubase 10.5 completely slow on Mac Mojave

Post by Pierott » Tue Jan 07, 2020 9:59 pm

Every action on my imac pro: from adding a vst to moving a part, to dragging a damn fade-in or using undo-redo has become 50% slower.
Imac pro stock specs.
Cubase 10.5 pro.

User avatar
Mister 9 Volt
Junior Member
Posts: 70
Joined: Mon Feb 14, 2011 11:19 pm
Contact:

Re: [CAN-26328] Cubase 10.5 completely slow on Mac Mojave

Post by Mister 9 Volt » Wed Jan 08, 2020 3:54 pm

Matthias Quellmann wrote:
Mon Jan 06, 2020 1:25 pm

Have you tried to restart Cubase when the spinning ball issue appears?

That is currently the only workaround until the maintenance update will be released.
I find it rather weird to call this a "workaround" - why would anybody want to use a cubase version that obviously has a serious memory leak at all?
I can imagine how hard the corporate pressure must be to release a .5 version before christmas no matter what, but to release a non working beta (rather alpha) version and let the users test it is not acceptable.
MacOS 10.12.6 | Cubase 10.0.40
http://www.soundtrax.de

David90
New Member
Posts: 48
Joined: Wed Dec 11, 2019 5:42 pm
Contact:

Re: [CAN-26328] Cubase 10.5 completely slow on Mac Mojave

Post by David90 » Wed Jan 08, 2020 5:04 pm

Mister 9 Volt wrote:
Wed Jan 08, 2020 3:54 pm
Matthias Quellmann wrote:
Mon Jan 06, 2020 1:25 pm

Have you tried to restart Cubase when the spinning ball issue appears?

That is currently the only workaround until the maintenance update will be released.
I find it rather weird to call this a "workaround" - why would anybody want to use a cubase version that obviously has a serious memory leak at all?
I can imagine how hard the corporate pressure must be to release a .5 version before christmas no matter what, but to release a non working beta (rather alpha) version and let the users test it is not acceptable.
Exactly right. Steinberg putting out an email saying something along the lines of, "We tried to have it ready before Christmas, but we're still not confident in its stability, so the update will be delayed until Q1 of 2020." would have gone done FAR better to us, their customers, than putting this out. Even if it was a free update it would still be upsetting, but the fact they actually charged us for this is ridiculous.
Mac Pro 2019, 16 Core, 192GB Ram, MacOS Catalina, Cubase 10

User avatar
Matthias Quellmann
Moderator
Posts: 886
Joined: Tue Mar 01, 2011 9:44 am
Location: Hamburg, Germany
Contact:

Re: [CAN-26328] Cubase 10.5 completely slow on Mac Mojave

Post by Matthias Quellmann » Wed Jan 08, 2020 5:05 pm

I can assure you that we wouldn't have released Cubase in November if the memory issue would have been known at that time. The alpha testing for Cubase 10.5 started in February '19. The beta in summer. This issue must have gotten into application at a very late stage. I understand that restarting the application is not a solution, but the maintenance update with the fix is already in the testing phase and will be released at the end of January. Please have still a little patience.
Matthias Quellmann - Senior Marketing Manager
Steinberg Media Technologies GmbH
Hamburg, Germany
Checkout Steinberg on YouTube, Twitter and Facebook!

David90
New Member
Posts: 48
Joined: Wed Dec 11, 2019 5:42 pm
Contact:

Re: [CAN-26328] Cubase 10.5 completely slow on Mac Mojave

Post by David90 » Wed Jan 08, 2020 5:08 pm

Matthias Quellmann wrote:
Wed Jan 08, 2020 5:05 pm
the maintenance update with the fix is already in the testing phase and will released at the end of January. Please have still a little patience.
Thats great to know! Thanks for the update Matthias.
Mac Pro 2019, 16 Core, 192GB Ram, MacOS Catalina, Cubase 10

NYC Composer
Member
Posts: 366
Joined: Wed Dec 15, 2010 11:08 pm
Contact:

Re: [CAN-26328] Cubase 10.5 completely slow on Mac Mojave

Post by NYC Composer » Thu Jan 09, 2020 10:06 am

I've been on Cubase 6.02 since 2011 and have written a thousand or more tracks with it. It was wonderfully stable. I finally decided to take the leap and update to Cubase 10.5 when my Mojave upgrade to my early 2008 Mac Pro (from the wonderful dosdude1) slowed things down too much. I bought a spanking new 2019 iMac i9 with 8 cores, 72 gb RAM, a bunch of SSD drives, a Thunderbolt 4 bay enclosure, and I'm using a Babyface Pro. I'm on Mojave. I use VEP6.

Not only do I get the spinning beach ball of death after a few hours, Activity Monitor looks crazy high just idling. if 10.5 uses HyperThreading at all, it doesn't look like it uses it much as every other core is barely flickering, but the FIRST core is up to 50% or so-IDLING. All I have sitting in VEP are some Kontakt pianos, some VSL winds and some EW french horns, as I've just started building out a VEP template.

This is crazy. I spent a month migrating all of my old stuff, did a clean install. I can't believe I have substantially less functionality than I did with Cubase 6 on an ancient Mac Pro.

I can't work this way. I'm about to either:

1. Go back to my Mac Pro and Cubase 6
2. Buy Logic and bite the bullet of learning an entire new sequencer.

Is anybody working with this thing with any success?
Regards, L.J.

_______________________________________________________

2019 iMac i9 8 core@3.6khz, 72 GB RAM, scads of SSDs, Babyface Pro, OWC 4 bay Thunderbolt 3 enclosure, too many sample libraries, 90s American Series Strat, Taylor and Martin acoustics, Mexican Fender Precision.

User avatar
studioton
Member
Posts: 202
Joined: Mon Feb 25, 2013 2:45 pm
Contact:

Re: [CAN-26328] Cubase 10.5 completely slow on Mac Mojave

Post by studioton » Thu Jan 09, 2020 11:23 am

it has been 3 months since it was C10.5 released .. its unusable on Mojave .. with 10.5.5 hotfix its better , but you can work only 30-60 minutes before he eats all memory ..

We just need to wait Cubase 10.5.10 Update at the end of January .. and I believe it will Work than as expected

zname
New Member
Posts: 5
Joined: Thu Oct 24, 2019 4:09 am
Contact:

Re: [CAN-26328] Cubase 10.5 completely slow on Mac Mojave

Post by zname » Thu Jan 09, 2020 8:27 pm

Out of the box. I am very disappointed with Cubase and Steinberg's "LARGE REPUTATION". I got a MacBook (mid-2014) Mojave with 16gb of ram and apollo twin thunderbolt 2. I can run almost flawless software like Ableton, logic and pro tools. After buying a license of Cubase I felt like fooled by something unacceptable as a working daw. With just 2 or 3 tracks (whatever instruments or samples) mixed it full blows the load bar and software become unresponsible. I ASK YOU SIR... how can I work with 70 -100 tracks (average) in my production if the system blows with 3-5 tracks? I've tried everything like downgrading apollo drivers to earlier compatible versions and nothing changes at all. Mojave seems not so good but worst is going up or down in the scale. Does anyone have serious suggestions to try other than pack this piece of *flower* and drop with a brick at the store that sells me so stupid piece of software? I appreciate any help. despite all the flourish possibilities the driver sounds unacceptable for audio production in my system. I will drop it to trash if it did not run properly. Its a shame I think. Steinberg stinks in my first impression!!!! :x :x :x
Last edited by zname on Fri Jan 10, 2020 6:53 pm, edited 2 times in total.

NYC Composer
Member
Posts: 366
Joined: Wed Dec 15, 2010 11:08 pm
Contact:

Re: [CAN-26328] Cubase 10.5 completely slow on Mac Mojave

Post by NYC Composer » Fri Jan 10, 2020 7:16 am

I have to determine if there is something wrong with my new iMac. This is the worst performance I've ever seen. I am playing three single legato patches from Spitfire SCS/Sable and ASIO is peaking at 50%. Maybe I need to trash preferences or something. This is bizarre. The disk meter isn't moving at all, so it's clearly not disk performance
Regards, L.J.

_______________________________________________________

2019 iMac i9 8 core@3.6khz, 72 GB RAM, scads of SSDs, Babyface Pro, OWC 4 bay Thunderbolt 3 enclosure, too many sample libraries, 90s American Series Strat, Taylor and Martin acoustics, Mexican Fender Precision.

Luca Lombardi
New Member
Posts: 23
Joined: Thu Dec 29, 2011 5:36 pm
Contact:

Re: [CAN-26328] Cubase 10.5 completely slow on Mac Mojave

Post by Luca Lombardi » Fri Jan 10, 2020 11:35 am

studioton wrote:
Thu Jan 09, 2020 11:23 am
it has been 3 months since it was C10.5 released .. its unusable on Mojave .. with 10.5.5 hotfix its better , but you can work only 30-60 minutes before he eats all memory ..

We just need to wait Cubase 10.5.10 Update at the end of January .. and I believe it will Work than as expected
Unfortunately there is a "not working" patch. 10.5.5 released before Xmas.
I hope...I really hope they can solve this problem on MOJAVE soon.
Please Guys.
L.

User avatar
studioton
Member
Posts: 202
Joined: Mon Feb 25, 2013 2:45 pm
Contact:

Re: [CAN-26328] Cubase 10.5 completely slow on Mac Mojave

Post by studioton » Fri Jan 10, 2020 12:00 pm

Luca Lombardi wrote:
Fri Jan 10, 2020 11:35 am
studioton wrote:
Thu Jan 09, 2020 11:23 am
it has been 3 months since it was C10.5 released .. its unusable on Mojave .. with 10.5.5 hotfix its better , but you can work only 30-60 minutes before he eats all memory ..

We just need to wait Cubase 10.5.10 Update at the end of January .. and I believe it will Work than as expected

I hope...I really hope they can solve this problem on MOJAVE soon.
They MUST :arrow:

User avatar
shagazulu
Junior Member
Posts: 150
Joined: Wed Jul 10, 2013 12:24 am
Contact:

Re: [CAN-26328] Cubase 10.5 completely slow on Mac Mojave

Post by shagazulu » Fri Jan 10, 2020 5:25 pm

Shall I say it?
ok, don't upgrade your system for at least 6 months after new software comes out, UNLESS it's a patch.

Steinberg, and all other software companies, EXPECT that some errors will slip through their rigorous testing system. We Mojavians just happen to be the unlucky ones THIS time.

By gosh, even Apple products have had bugs from time to time.

And a Happy New Year! sing it with me...
Cubase 8 Pro & Cubase AI 7 (on 2nd PC running VST System Link for 16-track recording) | Windows 7 x64 | Intel Core 2 Quad & Cord 2 Duo | 8MB & 6MB RAM | Tascam FW1884 & M-Audio Delta 1010 | UAD-1 | M-Audio Axiom 61 | Kawai MP9000 | CMC-AI | Frontier Tranzport | FX Teleport | Various & sundry outboard gear that's rather spacial

aricastudio
Junior Member
Posts: 67
Joined: Fri Jun 22, 2012 3:29 pm
Contact:

Re: [CAN-26328] Cubase 10.5 completely slow on Mac Mojave

Post by aricastudio » Sat Jan 11, 2020 12:26 am

I am experiencing something not as bad as those with MacOS in the PC Windows 10 v 1903, CB 10.5 version.
I started noticing after updating to it that my mouse becomes unresponsive often when navigating and editing and it takes a while to become responsive again.
I thought it was the batteries, wireless mouse, or the proximity of the sensor, but it still happens with new batteries, etc.
Then I noticed that if I go to for example Steinberg.net to research the manual while Cubase is open the same thing happens, gotta wait to navigate the manual....?
It happens as I am writing this comment...gotta wait to get the mouse working....
I wonder it is is related???

User avatar
Pierott
New Member
Posts: 33
Joined: Fri Dec 15, 2017 8:25 pm
Contact:

Re: [CAN-26328] Cubase 10.5 completely slow on Mac Mojave

Post by Pierott » Tue Jan 14, 2020 11:59 am

Couple of weeks with 10.5...here are more bugs:
So a certain save file on my project wont load and will crash cubase 10.5 every time i loads it.
The file is fine and works like a charm on cubase 10, none of the plugins are troublesome, all legit and updated, no huge cpu or ram overload on my brand new i mac pro.
In order to make it load i need to first load an older save file from the project then close it, then open the troublesome one and then it loads.

Graphics are going berserk: when i drag an audio segment i suddenly get an entire red screen (my graphic card is F i n e).
When scrolling up and down: the tracks are jumping all around the screen and mix with each other!
I captured a movie portraying this issue but alas...i cant upload it here.

The play line (the one moving from left to right) sometimes just disappears-->then i stop-->play again--->appears.

Using the comp tool to mark a segment while pressing cmd+z results un an immediate crash of cubase (also happend on 10 pro)

Steinberg: have you ever played with the CRAZY notion of reimbursing your clients that paid good money over the years, and upgraded cubase every year (me from cubase 4 up to now), and are making a living from sound, and livelihoods are suffering delays on their deadlines just because you started A tick tock - intel/apple approach to your products and CAN'T seem to make your software keep up with your money lust?
Last edited by Pierott on Tue Jan 14, 2020 6:39 pm, edited 1 time in total.
Imac pro stock specs.
Cubase 10.5 pro.

djelonh
New Member
Posts: 17
Joined: Mon Jan 27, 2014 4:08 pm
Contact:

Re: [CAN-26328] Cubase 10.5 completely slow on Mac Mojave

Post by djelonh » Tue Jan 14, 2020 4:09 pm

It's a shame that Steinberg is publishing a paid beta for such dedicated users.
I Learned my lessons,I'm not upgrading anymore ..
and I've already started moving to Ableton ..
I bought the full version of Ableton and all my new projects is there, I believe that within a few months, I will be completely finished with old projects at Cubase , Bye Steinberg.
So sad story..
Cubase 10.5.12
Mojave 10.14.6
iMac 27' (Late 2012), 32 GB 1600 MHz DDR3 , 3.4 GHz Intel Core i7

User avatar
Steve Helstrip
Member
Posts: 840
Joined: Fri Jan 14, 2011 1:23 pm
Contact:

Re: [CAN-26328] Cubase 10.5 completely slow on Mac Mojave

Post by Steve Helstrip » Tue Jan 14, 2020 4:56 pm

djelonh wrote:
Tue Jan 14, 2020 4:09 pm
It's a shame that Steinberg is publishing a paid beta for such dedicated users.
I Learned my lessons,I'm not upgrading anymore ..
and I've already started moving to Ableton ..
I bought the full version of Ableton and all my new projects is there, I believe that within a few months, I will be completely finished with old projects at Cubase , Bye Steinberg.
So sad story..
I feel the same, but with Studio One.
Hackintosh, 8700K / 4.8GHz, 16Gb, OSX10.14.4
MacBook Pro Retina (2015), i5, 8Gb, OSX10.14.4
Cubase Pro 10
Vienna Ensemble Pro 6
UAD-2 Octo, Focusrite Clarett Thunderbolt
Cubase user since 1989!

http://www.thethrillseekers.co.uk
http://www.twitter.com/stevehelstrip
http://www.facebook.com/thrillseekersofficial

Post Reply

Return to “Issues”

Who is online

Users browsing this forum: No registered users and 5 guests