Cubase crashes whenever I export with a new filename

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Whaledog
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Cubase crashes whenever I export with a new filename

Post by Whaledog » Mon Dec 30, 2019 9:07 pm

Cubase crashes whenever I export with a new filename, after starting Cubase again it works to export. A file is saved with the new name first time but with no information on it so it seems Cubase recognise it second time as not a new file. How come? Solutions anybody!
Whaledog

Martin.Jirsak
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Re: Cubase crashes whenever I export with a new filename

Post by Martin.Jirsak » Fri Jan 03, 2020 11:31 am

Hi,

What OS and what Cubase version do you use, please?

Can you attach *.crash/dmp file, please?
Martin Jirsak
How to show notes of the chord/scale only
Cubase Training

Cubase Pro (last officially supported version all the time)
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Whaledog
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Re: Cubase crashes whenever I export with a new filename

Post by Whaledog » Sun Jan 05, 2020 8:07 pm

I´m on Cubase 10.5 and Windows 10 (latest update). Where do I find the crash file?
Whaledog

Martin.Jirsak
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Re: Cubase crashes whenever I export with a new filename

Post by Martin.Jirsak » Mon Jan 06, 2020 4:37 pm

Hi,
Whaledog wrote:
Sun Jan 05, 2020 8:07 pm
I´m on Cubase 10.5 and Windows 10 (latest update). Where do I find the crash file?
Documents/Steinberg/Crash Dumps folder.
Martin Jirsak
How to show notes of the chord/scale only
Cubase Training

Cubase Pro (last officially supported version all the time)
macOS (last update)

Whaledog
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Re: Cubase crashes whenever I export with a new filename

Post by Whaledog » Thu Jan 09, 2020 5:46 pm

There is no crash dump for those incidents. The thing is that you see no movement at all on the export meter and nothing happens so after a long while I close down cubase ; contr-alt-del and then from task manager I close and restart cubase and then it works.
Whaledog

Martin.Jirsak
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Re: Cubase crashes whenever I export with a new filename

Post by Martin.Jirsak » Thu Jan 09, 2020 8:20 pm

Hi,

So does Cubase really crash or doesn't it hang? If it hangs, could you use Microsoft ProcDump utility to make a dmp file, please?
Martin Jirsak
How to show notes of the chord/scale only
Cubase Training

Cubase Pro (last officially supported version all the time)
macOS (last update)

Whaledog
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Posts: 11
Joined: Sat Dec 15, 2012 3:55 pm
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Re: Cubase crashes whenever I export with a new filename

Post by Whaledog » Mon Jan 20, 2020 7:01 pm

Martin.Jirsak wrote:
Thu Jan 09, 2020 8:20 pm
Hi,

So does Cubase really crash or doesn't it hang? If it hangs, could you use Microsoft ProcDump utility to make a dmp file, please?
Actually what happens is. I used Procdump and after that it first worked normally, then back to before but i REALISED that it does not hang...it just does not show anything in the export meter but the file gets exported so if I jsut wait the export file is there and working. Strange.
Whaledog

Martin.Jirsak
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Re: Cubase crashes whenever I export with a new filename

Post by Martin.Jirsak » Tue Jan 21, 2020 12:12 am

Hi,

Could you try in Cubase Safe Start Mode, please?

Or maybe it's a GUI issue. What OS do you use? What graphics card?
Martin Jirsak
How to show notes of the chord/scale only
Cubase Training

Cubase Pro (last officially supported version all the time)
macOS (last update)

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