Cubase 10 (under Windows10) crash due to PADSHOP and RETROLOGUE

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Ivan1981
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Cubase 10 (under Windows10) crash due to PADSHOP and RETROLOGUE

Post by Ivan1981 » Tue Jan 21, 2020 9:39 am

Hi friends,
this is to be a continue of this issue: viewtopic.php?f=286&t=177645, let me open a new thread because the reason of crash is obviously not Hybrid as assumed before, but VST3 Steinberg plugins Retrologue or Padshop. I hope a new thread with an adequate subject title could catch attention of users that may have had similar issues... This is already a second week I can´t open my older projects with instances of Padshop or Retrologue. One or another is always the reason of crash when loading project (based on the analysis of crash dump files).

This is what has been observed and done so far:

- I´ve been facing this problem since I did upgrade from Windows7 to Windows 10 two weeks ago

- Cubase CAN be opened without issues, the problem occurs only when opening existing projects with Padshop or Retrologue instances

- Sometimes, from some unexplainable reasons, Cubase CAN open also these projects, but the success is maybe one from ten attempts

- there´s no problem opening a new instrument track with Padshop or Retrologue within a new project, however, at Padshop I sometimes get an error - in these cases Cubase does not stop working, the error only pops up, and when I close it I can open another instrument track and this opens without issues

- I reinstalled Padshop and updated Retrologue (i.e. both are up.to.date) - did not help

- Deleting all older preferences did not help either

- iLok as well es eLicenser are up-to-date, this should be OK

- Plug-in manager shows no complications, also paths to the plugíns are OK


Thank you for possible hints if someone has encountered similar issues and managed to solve them.

P.S. Hello Martin, hopefully you forgive me opening a new thread ;)

Martin.Jirsak
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Re: Cubase 10 (under Windows10) crash due to PADSHOP and RETROLOGUE

Post by Martin.Jirsak » Tue Jan 21, 2020 12:59 pm

Follow up of this thread.
Martin Jirsak
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