eLicenser: A connection to the Licesnse server could not break stablished

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chikitin
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Joined: Mon May 16, 2016 3:15 am
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eLicenser: A connection to the Licesnse server could not break stablished

Post by chikitin » Wed Jan 22, 2020 6:21 am

Hi,

My cubase 10.5 just expired and decide to upgrade my C10. After I purchased it, I updated my eLicenser . However, I get the error if I try "Online Synchronization & Maintenance"
The 'Online Synchronization & Maintenance' procedure finished. Some problems occurred. Details are listed below.

Step 1: FAILED (Updating eLicenser License Database)
Step 2: OK (Repairing Soft-eLicenser)
Step 3: FAILED (Validating License Usage Periods)
Step 4: OK (Cleaning up eLicenser Memory)
Step 5: FAILED (Recovering License Transactions)
Step 6: FAILED (Sending eLicenser Information)
If I try to add my Authorization code, I get the error:
A connection to the Licesnse server could not break stablished.....
Is that firewall issue?
Laptop: iMac, 16GB RAM SSD 2TB, Cubase Pro 10.5.5 on Mojave, the latest w/ two external Monitors
NI Komplete 5, EWQLSO,HSO, GA 5
Synths: Yamaha PSR-A3000, Roland Fantom XR
Interface: Steinberg MR-816CSX
Effects: Rocktron DSP, Lexicon MPX 550
Controller: Steinberg CC121, Yamaha KX25,49,88, Korg Nano Kontrol, Boss RC 300, Yamaha MFC 10

chikitin
Member
Posts: 647
Joined: Mon May 16, 2016 3:15 am
Contact:

Re: eLicenser: A connection to the Licesnse server could not break stablished

Post by chikitin » Wed Jan 22, 2020 2:21 pm

I just tried it and it worked! Apprarently, the eLicenser's server was under maintenance and not responding!
Laptop: iMac, 16GB RAM SSD 2TB, Cubase Pro 10.5.5 on Mojave, the latest w/ two external Monitors
NI Komplete 5, EWQLSO,HSO, GA 5
Synths: Yamaha PSR-A3000, Roland Fantom XR
Interface: Steinberg MR-816CSX
Effects: Rocktron DSP, Lexicon MPX 550
Controller: Steinberg CC121, Yamaha KX25,49,88, Korg Nano Kontrol, Boss RC 300, Yamaha MFC 10

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