PLEASE Improve the Cubase User Guide

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lahatte
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PLEASE Improve the Cubase User Guide

Post by lahatte » Mon Jan 27, 2020 5:34 am

It is so frustrating to try to learn how to do something when searching the Cubase user guide. Yes, ok... Cubase has a particular function available. Great! PLEASE TELL ME HOW DO YOU GET AT IT??

The manual has loads of brief one-liners about stuff Cubase can do and features, functions, etc., but doesn't say there what menu, what part of the screen, etc., in which to actually find the feature.

It's mostly useless to have a manual that doesn't describe how to access a feature.

PLEASE FIX!

Thanks.

Martin.Jirsak
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Re: PLEASE Improve the Cubase User Guide

Post by Martin.Jirsak » Mon Jan 27, 2020 5:23 pm

Hi,

In the manual I can always find, how to access the function I'm searching for.

Could you be specific, please? What function you can't find described in the manual, where to find it in Cubase?
Martin Jirsak
How to show notes of the chord/scale only
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lahatte
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Re: PLEASE Improve the Cubase User Guide

Post by lahatte » Tue Jan 28, 2020 12:54 am

This is referring to the online manual. I can't recall a specific example at the moment.

But upon further inspection, it might be that there are sub-topics that have those details. I will look for that next time I run into this issue.

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SF_Green
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Re: PLEASE Improve the Cubase User Guide

Post by SF_Green » Tue Jan 28, 2020 5:56 am

lahatte wrote:
Mon Jan 27, 2020 5:34 am
It is so frustrating to try to learn how to do something when searching the Cubase user guide. Yes, ok... Cubase has a particular function available. Great! PLEASE TELL ME HOW DO YOU GET AT IT??

The manual has loads of brief one-liners about stuff Cubase can do and features, functions, etc., but doesn't say there what menu, what part of the screen, etc., in which to actually find the feature.

It's mostly useless to have a manual that doesn't describe how to access a feature.

PLEASE FIX!

Thanks.
Totally agree. The manual is pretty bad at explaining things and horrible if you don't know Cubases's/Steinberg's particular terminology for a function.

Look at it from the user perspective; yes sometimes we want to look up a particular function that we already see in Cubase and need an explanation. The manual is fairly decent at that. More often, I run into what it's really bad at: finding how to do something but I don't know how to do or what Cubase features allow me to do a certain task. Finding the relevant information in that situation is sometimes nearly impossible, and if I do manage to find it in the manual it either involves some serious luck or a lot of time and aggravation. At this point I usually just Google it, go to Reddit or this forum, or go see if Greg Ondo did a video on what I'm trying to do!
I think what would help a lot and would be fairly easy to implement, is try embedding some related key words in the help topic. That would help if we don't know Steinberg's particular terminology for something or a particular technical term. Especially if ProTools, Logic, Reaper, Live, Sonar, SO, DP etc call a feature something else, embed those terms in the Cubase topic so people find the help they need more quickly. Also, try to include terms and ideas to cross-reference that a musician, that's new to the DAW world, might think to call a feature or function.

And finally, to reiterate a feature request I've already made separately, please make the index of topics column on the left scroll-able and make it bring the topic to the top so we can see it after finding something by searching. If you don't know or think to scroll down you don't know there is often more to a topic or that there are other closely related topics. Index Column Scroll for Online Help
Cubase Pro 10.5.10, Wavelab Elements 10.0.10, Live 10.1 Suite, Reason 10.4, SonarPt-2017.10, Finale 25, Komplete12 Ult, Omnisphere 2.6, BFD3, ARP Omni, many things with strings.
RME FireFace 800 (D 3.125, fw 2.77), Adam A7X, UAD-2 Quad, NI Komplete Kontrol S88 Mk2, A-800 PRO, CC121, Alesis QS7.1, Arturia BeatStep Pro, Maschine MkII, POD HD500
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raino
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Re: PLEASE Improve the Cubase User Guide

Post by raino » Tue Jan 28, 2020 10:38 pm

lahatte wrote:
Tue Jan 28, 2020 12:54 am
This is referring to the online manual. I can't recall a specific example at the moment.

But upon further inspection, it might be that there are sub-topics that have those details. I will look for that next time I run into this issue.
In general the online manual and PDF have the same content. But I find the PDF about a 1000% easier to navigate and use. The problem is all the nested links (and necessity to always be clicking them) online make it difficult to read through directly unlike the PDF where you can just turn the page. The PDF search functions are also more effective.

The only time I access the online manual is so I can post a link to info here.
rodger

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Martin.Jirsak
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Re: PLEASE Improve the Cubase User Guide

Post by Martin.Jirsak » Wed Jan 29, 2020 8:44 am

Hi,

User manual cannot describe all use cases. First of all, there are almost infinite use cases. Users are sometimes using Cubase a way the product planets were not thinking of. Sometimes guys in the Steinberg are totally surprised, how is Cubase used. It's the same for every single software.

And second, very often there are several ways, how to achieve something. So only one use case would need to be described 5-10 different ways. Impossible to do it.

So the manual is describing the functions.

Btw, to learn the language of the application is a must (there is other thread on this topic here on the forum, very nice to read it).
Martin Jirsak
How to show notes of the chord/scale only
Cubase Training

Cubase Pro (last officially supported version all the time)
macOS (last update)

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SF_Green
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Re: PLEASE Improve the Cubase User Guide

Post by SF_Green » Thu Jan 30, 2020 2:07 am

Martin.Jirsak wrote:
Wed Jan 29, 2020 8:44 am
Hi,

User manual cannot describe all use cases. First of all, there are almost infinite use cases. Users are sometimes using Cubase a way the product planets were not thinking of. Sometimes guys in the Steinberg are totally surprised, how is Cubase used. It's the same for every single software.

And second, very often there are several ways, how to achieve something. So only one use case would need to be described 5-10 different ways. Impossible to do it.

So the manual is describing the functions.

Btw, to learn the language of the application is a must (there is other thread on this topic here on the forum, very nice to read it).
Agreed, of course they can't cover all uses. However, if they covered some of the most basic common functions and processes it would go a long way to making it easier for people to get started with Cubase, as well as getting to know the language of Cubase, as you pointed out. As it stands, Steinberg has helped create a large cottage industry for Cubase guides and videos. I'm sure Born to Produce, Groove3, Chris Selim, AskAudio, MusicTech, SonicAcademy and many others are very happy with the current state of the manual/online help.
Cubase Pro 10.5.10, Wavelab Elements 10.0.10, Live 10.1 Suite, Reason 10.4, SonarPt-2017.10, Finale 25, Komplete12 Ult, Omnisphere 2.6, BFD3, ARP Omni, many things with strings.
RME FireFace 800 (D 3.125, fw 2.77), Adam A7X, UAD-2 Quad, NI Komplete Kontrol S88 Mk2, A-800 PRO, CC121, Alesis QS7.1, Arturia BeatStep Pro, Maschine MkII, POD HD500
AMD FX-8370, Gigabyte 990FXA-UD3, Win 10 Pro x64 v1909, 16Gb CorsairDDR3-1600
GeForce GTX 950 (442.19), SSD 525Gb (OS), SATA 3 & 1.5Tb
GrSltz My Studio

lahatte
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Re: PLEASE Improve the Cubase User Guide

Post by lahatte » Thu Jan 30, 2020 3:17 am

Ok, I found an example of what I am meaning about the manual. This is the online manual, which is what I find often when searching online for some help with a Cubase function. And I very often run into the situation like what this example has.

In this example, for "Gain", there is a description, but no indication of how to actually get to the point described, i.e., how to access the feature...

https://steinberg.help/cubase_pro_artis ... ain_r.html

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Re: PLEASE Improve the Cubase User Guide

Post by Martin.Jirsak » Thu Jan 30, 2020 11:35 am

Hi,

This is in the "Getting Into the Details" section, so it probably expects, you already know the basics. It's also in the "Audio Processing and Functions" section. If I go to Audio > Process > Gain, I get there.
Martin Jirsak
How to show notes of the chord/scale only
Cubase Training

Cubase Pro (last officially supported version all the time)
macOS (last update)

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