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Cubase 10.5.11 Blacklisted / Crash plug-ins on macOS // FAQ [UPDATED]

Posted: Thu Feb 13, 2020 5:35 pm
by Matthias Quellmann
Hi all,

We are investigating the blacklist issues with 3rd party VST plug-ins with high priority. Here are some answers to the most frequently asked questions:

Why is your Cubase 10.5.11 crashing on start up?

Cubase is crashing because of unstable VST 2 plug-ins.

By deleting the “Vst2xPlugin Blacklist Cubase.xml”, the “Vst2xPlugin Whiteliste Cubase.xml” and “Vst2xPlugin Infos Cubase.xml” in your preferences folder a new plug-in scan is forced on start up and unstable plug-ins are moved to the blacklist.

The next update Cubase 10.5.12 will have an automatic plug-in scan on start up.

Why are some of my plug-ins now on the blacklist that haven’t been backlisted before?

After February 2020 all notarized applications have to activate the “Hardened Runtime”. Plug-ins that don’t meet the requirements of Apple’s new security system, seem to be unstable and are moved to the blacklist.

That is why plug-ins that haven’t been blacklisted on Cubase 10.5.0 are now blacklisted.

Here are some more official details on the Hardened Runtime:
https://developer.apple.com/documentati ... ed_runtime

Some users reported in the forum that the problem is solved by de-activating the System Integrity Protection of macOS. We are strongly advising against deactivating the SIP since this will lower the security of your system.

What is Steinberg doing to improve the situation?

Unfortunately, we are currently able to reproduce the instability on our systems in the headquarter with illegal cracked plug-ins only. If you are using illegal cracked plug-ins they will be banned by Hardened Runtime on macOS and we are not able to make them available in Cubase.

We have installed all the legal versions of the plug-ins that are reported to crash Cubase, but none of them are being blacklisted on different machines and systems. If you are having issue with legal plug-ins we need more information about your systems and plug-ins that cause the crash.

Please contact us via info [at] steinberg dot de and add „BLACKLIST” to the subject.

This is what we are asking for:

It would help us a lot if you could send us the crash logs. You find the crash logs here:

1. In macOS, start the "Console" app
2. Left side, navigate to "User Reports" (macOS Mojave 10.14) / "Crash Reports" (macOS Catalina 10.15)
3. Look for reports created by either "vstscanner" or "vst2xscanner"
4. Check the date, its only interesting to check for these entries within February, resp. this week
5. Right click on one of them, select "Reveal in Finder"
6. Then grab the relevant log files (according to date, etc.) and add them as an attachment to the email.

Could you provide a system report or a system information file please?

Could you create a screenshot of the blacklist entries found in Studio -> VST Plug-in Manager -> Blacklist?

Have all affected plug-ins been updated to their latest available versions? If so, which versions are these exactly?

Which VST2 plug-in paths are set in the VST plug-in manager (click the gear wheel icon at the bottom)

Could you send us the compressed Cubase preferences folder with the email?

What is Steinberg doing in regards to the performance problems on Windows and macOS?

We are currently preparing the next Cubase 10.5.12 update for both Mac and Windows that will be available in the this week. The update will address the performance spike/peak issue that has been reported in the forums.



Thank you for your understanding and please excuse the inconvenience.

Best regards,
Matthias

Re: Cubase 10.5.11 Blacklisted plug-ins on macOS // FAQ

Posted: Thu Feb 13, 2020 8:48 pm
by Matthias Quellmann
musicproducerunik wrote:
Thu Feb 13, 2020 8:30 pm
[quote="Matthias Quellmann" post_id=959174 time=<a href="tel:1581611718">1581611718</a> user_id=6188]

Please contact us via info [at] steinberg dot de and add „BLACKLIST” to the subject.

This is what we are asking for:

It would help us a lot if you could send us the crash logs. You find the crash logs here:

1. In macOS, start the "Console" app
2. Left side, navigate to "User Reports" (macOS Mojave 10.14) / "Crash Reports" (macOS Catalina 10.15)
3. Look for reports created by either "vstscanner" or "vst2xscanner"
4. Check the date, its only interesting to check for these entries within February, resp. this week
5. Right click on one of them, select "Reveal in Finder"
6. Then grab the relevant log files (according to date, etc.) and add them as an attachment to the email.


Hi,

There is no Cubase crashlog since it is the VST Scanner that is crashing. Could you please have a look at the Console as I mentioned above?

Thanks!

Re: Cubase 10.5.11 Blacklisted plug-ins on macOS // FAQ

Posted: Thu Feb 13, 2020 8:53 pm
by shanabit
SIP enabled, wish me luck

Re: Cubase 10.5.11 Blacklisted plug-ins on macOS // FAQ

Posted: Fri Feb 14, 2020 11:25 am
by audiofrq
shanabit wrote:
Thu Feb 13, 2020 8:53 pm
SIP enabled, wish me luck
Honestly dude, back up your machine and update to Mojave. As resistant as I was to do this, I found that moving from High Sierra to Mojave, along with 'allowing apps from anywhere' and disabling SIP ironed out a bunch of issues.

Re: Cubase 10.5.11 Blacklisted plug-ins on macOS // FAQ

Posted: Fri Feb 14, 2020 7:08 pm
by WK
For all VST plugins that didnt work on my macbook pro (the new 16 inch) is used the xattr command in Terminal:

xattr -d com.apple.quarantine

after the "/" drag your plugin that doesnt work from finder into Terminal, to get the complete adres.

So for me it was:

xattr -d com.apple.quarantine /Library/Audio/Plug-Ins/VST/Ozone\ 8.vst

In my case i had to do everything from Izotope, Vengeance and some freeware like FreeClip (get it if you never heard of that last one).
After that i could re-activate the plugins in CB :P
Works perfect until now.

Re: Cubase 10.5.11 Blacklisted / Crash plug-ins on macOS // FAQ [UPDATED]

Posted: Tue Feb 18, 2020 12:09 pm
by Matthias Quellmann
Hi all,

I have updated my post above. We have been able to reproduce the blacklist/crash issue with illegal cracked version of the plug-ins. We cannot reproduce it with the legal versions of the plug-ins.

If you are having issues with legal plug-ins, please sent us the crash reports as mentioned above.

If your problems are caused by illegal cracked plug-ins, there isn't anything that we can do. These plug-ins are blacklisted by Apple due to an invalid code signature caused by the crack.

Re: Cubase 10.5.11 Blacklisted plug-ins on macOS // FAQ

Posted: Tue Feb 18, 2020 7:59 pm
by boom
WK wrote:
Fri Feb 14, 2020 7:08 pm
For all VST plugins that didnt work on my macbook pro (the new 16 inch) is used the xattr command in Terminal:

xattr -d com.apple.quarantine

after the "/" drag your plugin that doesnt work from finder into Terminal, to get the complete adres.

So for me it was:

xattr -d com.apple.quarantine /Library/Audio/Plug-Ins/VST/Ozone\ 8.vst

In my case i had to do everything from Izotope, Vengeance and some freeware like FreeClip (get it if you never heard of that last one).
After that i could re-activate the plugins in CB :P
Works perfect until now.
Just tried this but it doesn't seem to work. Any other ideas?
EDIT: never mind, it works.

Re: Cubase 10.5.11 Blacklisted / Crash plug-ins on macOS // FAQ [UPDATED]

Posted: Wed Feb 19, 2020 11:35 am
by studioton
Matthias Quellmann wrote:
Tue Feb 18, 2020 12:09 pm
Hi all,

I have updated my post above. We have been able to reproduce the blacklist/crash issue with illegal cracked version of the plug-ins. We cannot reproduce it with the legal versions of the plug-ins.

If you are having issues with legal plug-ins, please sent us the crash reports as mentioned above.

If your problems are caused by illegal cracked plug-ins, there isn't anything that we can do. These plug-ins are blacklisted by Apple due to an invalid code signature caused by the crack.
yeap .. as i said from the beginning :(

Re: Cubase 10.5.11 Blacklisted / Crash plug-ins on macOS // FAQ [UPDATED]

Posted: Wed Feb 19, 2020 2:20 pm
by dr
Matthias Quellmann wrote:
Thu Feb 13, 2020 5:35 pm

We are currently preparing the next Cubase 10.5.12 update for both Mac and Windows that will be available in the this week. The update will address the performance spike/peak issue that has been reported in the forums.

Best regards,
Matthias
I assume this was supposed to read "available in the download assistant this week" ?

what happened ?

Re: Cubase 10.5.11 Blacklisted / Crash plug-ins on macOS // FAQ [UPDATED]

Posted: Wed Feb 19, 2020 3:47 pm
by Matthias Quellmann
We are currently running the last installer tests to prepare the release of the 10.5.12 update on Thursday.

Re: Cubase 10.5.11 Blacklisted / Crash plug-ins on macOS // FAQ [UPDATED]

Posted: Wed Feb 19, 2020 4:42 pm
by dr
Matthias Quellmann wrote:
Wed Feb 19, 2020 3:47 pm
We are currently running the last installer tests to prepare the release of the 10.5.12 update on Thursday.
thanks for the update

Re: Cubase 10.5.11 Blacklisted / Crash plug-ins on macOS // FAQ [UPDATED]

Posted: Thu Feb 20, 2020 5:27 pm
by Peacey
Naughty Naughty!

All you people complaining about black listed plugins - Shame on you! :lol:

Re: Cubase 10.5.11 Blacklisted / Crash plug-ins on macOS // FAQ [UPDATED]

Posted: Thu Feb 20, 2020 5:39 pm
by folkfreak
Ah, the 21 post troll....

Re: Cubase 10.5.11 Blacklisted / Crash plug-ins on macOS // FAQ [UPDATED]

Posted: Thu Feb 20, 2020 5:39 pm
by dr
folkfreak wrote:
Thu Feb 20, 2020 5:39 pm
Ah, the 21 post troll....
:D

Re: Cubase 10.5.11 Blacklisted / Crash plug-ins on macOS // FAQ [UPDATED]

Posted: Thu Feb 20, 2020 9:45 pm
by annoyed
I tried to email you the 2 plugins that I remembered have been blacklisted. Unfortunately Gmail doesn't let me send them for some reason.

Anyway, the 2 plugins were:

Korg Legacy
Eventide Harmonizer (only the single version. The dual works)

Maybe speak to them and maybe they can help out.

Re: Cubase 10.5.11 Blacklisted / Crash plug-ins on macOS // FAQ [UPDATED]

Posted: Thu Feb 20, 2020 9:47 pm
by lovegames
Matthias Quellmann wrote:
Wed Feb 19, 2020 3:47 pm
We are currently running the last installer tests to prepare the release of the 10.5.12 update on Thursday.
10.0.6 must not be far off as well?

Re: Cubase 10.5.11 Blacklisted / Crash plug-ins on macOS // FAQ [UPDATED]

Posted: Sun Feb 23, 2020 8:56 pm
by cubace
Something for devs.
I have a system with plugins from some vendors. The usual. NI, Waves, Eventide, IK. And softube.
I have used FET Compressor 2.4.83. It has OpenGL support. Softube has released 2.4.93 without OpenGL, assume for fixing catalina support. (They have not fixed the Right-click hang nor VST3 basic functions) I have also other plugins from Softube that I did not update. They are all 2.4.83 versions. And after that update Cubase 10.5.12 was giving me beach-ball, and I noticed that in OSX Activity Monitor cubase was classified as "Not responding". This is BUG. The application should respond to system messages. The plugin loading should not be done in the event processing thread. And still 10.0.50 loads at least 10 times as fast as 10.5.12.

Re: Cubase 10.5.11 Blacklisted / Crash plug-ins on macOS // FAQ [UPDATED]

Posted: Thu Feb 27, 2020 7:33 am
by sujal
I have same problem, I'm running cubase pro 10.5 trial and last year I purchased fab-filter legally, and other of my plugins are free one like dsk,xfer-ott but why these plugins not show in my daw.

Re: Cubase 10.5.11 Blacklisted / Crash plug-ins on macOS // FAQ [UPDATED]

Posted: Thu Feb 27, 2020 12:55 pm
by harshajayman
Can somebody tell me how to obtain 10.5 copy please
What I can download from the website is 10.5.12
I want to roll back to 10.5 which is stable for me
Thanks

Re: Cubase 10.5.11 Blacklisted / Crash plug-ins on macOS // FAQ [UPDATED]

Posted: Thu Feb 27, 2020 6:39 pm
by bigsoundsgood

Re: Cubase 10.5.11 Blacklisted / Crash plug-ins on macOS // FAQ [UPDATED]

Posted: Thu Feb 27, 2020 11:52 pm
by Matienko Alexandr
give the installer 10.5.10 since it is the most stable until February 1

Re: Cubase 10.5.11 Blacklisted / Crash plug-ins on macOS // FAQ [UPDATED]

Posted: Sat Feb 29, 2020 8:36 am
by cubace
It would have been great with a plugin console printing out what's tested and how long it took to test. It would help a lot of people to fix the plugin issues.

Re: Cubase 10.5.11 Blacklisted / Crash plug-ins on macOS // FAQ [UPDATED]

Posted: Sat Feb 29, 2020 2:42 pm
by tstse
is there any way to have the 10.5.10 update?
anyone who have it?

Re: Cubase 10.5.11 Blacklisted / Crash plug-ins on macOS // FAQ [UPDATED]

Posted: Mon Mar 23, 2020 2:38 am
by Matienko Alexandr
give me mail, I’ll drop the link to the file hosting. I have no installation, just replace the cubase file in the program folder! I hope you understand what I wrote as I am writing from English in Ukraine through a translator

Re: Cubase 10.5.11 Blacklisted / Crash plug-ins on macOS // FAQ [UPDATED]

Posted: Thu Mar 26, 2020 9:55 pm
by tstse
Matienko Alexandr wrote:
Mon Mar 23, 2020 2:38 am
give me mail, I’ll drop the link to the file hosting. I have no installation, just replace the cubase file in the program folder! I hope you understand what I wrote as I am writing from English in Ukraine through a translator
Thanks for offering, I have already found someone send me the installed, apperciated~!!