Hardware rack missing for MR816csx inside Cubase Pro 9.5.30

All about Steinberg's Advanced Integration DSP Studio MR816 CSX and MR816 X.
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Edwin
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Hardware rack missing for MR816csx inside Cubase Pro 9.5.30

Post by Edwin » Sun Jun 10, 2018 9:50 am

Hardware rack is missing for MR816csx inside Cubase Pro 9.5.30
Uninstalled Cubase completely, then reinstalled drivers and tools for MR and reinstalled Cubase 9.5.0. Hardware rack was present in CB9.5.0!
Updated to CB 9.5.30 and the hardware rack for MSR816 was gone.
I repeated the procedure twice with the same result.
No hardware rack for the MR816csx in Cubase pro 9.5.30
Steinberg please?
Edwin
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Cubase 9.5.21 / Wavelab 7 / MR816csx / Windows 7 and lots of guitars!

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fuzzydude
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Re: Hardware rack missing for MR816csx inside Cubase Pro 9.5.30

Post by fuzzydude » Sun Jun 10, 2018 4:00 pm

See thread for similar issue in N8 - viewtopic.php?p=750666#p750666
Comps+OS: Macbook Pro's 10.13.4 I PC's - i7's - M2's - SSD's - 128 gigs of ram I Win10 Pro 64 (1709)I Nuendo 8.2.1 I Cubase Pro 9.5.3 Pro I Wavelab 9.5.25 Pro

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rtorstrick
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Re: Hardware rack missing for MR816csx inside Cubase Pro 9.5.30

Post by rtorstrick » Tue Jun 12, 2018 12:19 am

THE BAD: This is an old problem that never seems to go away. It has been true for many past versions of Cubase. Look at some of the dates on these posts, AND this is NOT the first discussion, either, it goes back way before these posts. The issue also occurs with UR devices, BTW, but doesn't get mentioned as much. Another issue is, it is intermittent.

THE GOOD: There is a simple workaround. Sorry you didn't see this before all the re-installing you did. You'll have to scan through this chain to find it, but the basic idea is DO NOT ever check the 'Do not show again' box when Cubase asks you which driver to use when starting the program. As long as you see this box every time Cubase opens, you'll see the hardware menu. If you've already dismissed it, read on for some workarounds:

viewtopic.php?f=31&t=96537
Windows 10
Cubase 9.5.30, Halion 6.1.15, Wavelab 9.5.35, Dorico 2.
Intel Core i7, 16 Gb RAM, ASUS Z97-A mobo, 256 Gb SATA SSD system drive, 2x2TB SATA media drives,
G-Drive 3TB USB 3 drive.
Steinberg UR-RT 2, Steinberg MR816csx, Yamaha KX8, CC121, UAD-2 Duo (Pcie)

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shanabit
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Re: Hardware rack missing for MR816csx inside Cubase Pro 9.5.30

Post by shanabit » Tue Jun 12, 2018 2:38 pm

@ rtorstrick

Not so here on Mac OSX, I have trashed any and ALL prefs for Cubase and started from scratch. The hardware slot does NOT show up even following your suggestion
Cubase Pro 9.5.30, StudioOnePro 3.5.6
OSX 10.13.5 High Sierra
MacPro 2010, 14GB Ram, 2x 2.4Ghz Quad Core
Steinberg MR816X Tools ( Current)

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rtorstrick
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Re: Hardware rack missing for MR816csx inside Cubase Pro 9.5.30

Post by rtorstrick » Fri Jun 15, 2018 12:35 am

On Windows, the issue had nothing to do with preferences, only the initialization of the ASIO driver. Here, it seems to work consistently only after forcing Cubase to display the ASIO driver confirmation pop-up window on every start.

I don't know if macs are affected in the same way.
Windows 10
Cubase 9.5.30, Halion 6.1.15, Wavelab 9.5.35, Dorico 2.
Intel Core i7, 16 Gb RAM, ASUS Z97-A mobo, 256 Gb SATA SSD system drive, 2x2TB SATA media drives,
G-Drive 3TB USB 3 drive.
Steinberg UR-RT 2, Steinberg MR816csx, Yamaha KX8, CC121, UAD-2 Duo (Pcie)

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shanabit
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Re: Hardware rack missing for MR816csx inside Cubase Pro 9.5.30

Post by shanabit » Fri Jun 15, 2018 6:40 pm

@ rtorstrick, Im just stating on Mac it is an ISSUE, regardless of prefs or not. Just pointing out its a fresh setup here. I NEVER said it had to do with PREFS.
Cubase Pro 9.5.30, StudioOnePro 3.5.6
OSX 10.13.5 High Sierra
MacPro 2010, 14GB Ram, 2x 2.4Ghz Quad Core
Steinberg MR816X Tools ( Current)

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fuzzydude
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Re: Hardware rack missing for MR816csx inside Cubase Pro 9.5.30

Post by fuzzydude » Sat Jun 16, 2018 11:17 am

As noted in other threads, this a multi faceted issue. There is currently no single fix to 'fix them all'. And in some cases, mine as well, none of the fixes presented work.

I never, as in ever, had an issue until upgrading from N8.1 and CB9.5 to the latest versions i.e. N8.2.0 and CB9.5.3 on same Windows machine/version. Hoping that Steinberg and the UR/MR team are working on an update.
Comps+OS: Macbook Pro's 10.13.4 I PC's - i7's - M2's - SSD's - 128 gigs of ram I Win10 Pro 64 (1709)I Nuendo 8.2.1 I Cubase Pro 9.5.3 Pro I Wavelab 9.5.25 Pro

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Re: Hardware rack missing for MR816csx inside Cubase Pro 9.5.30

Post by rtorstrick » Thu Jun 21, 2018 12:32 am

fuzzydude wrote:
Sat Jun 16, 2018 11:17 am
Hoping that Steinberg and the UR/MR team are working on an update.
Well, hope springs eternal. Or at least it seems like an eternity since this issue was first discussed. And, yes, it started for many of us MANY versions ago. The fact that it is being reported on both Windows and Mac is significant.
Windows 10
Cubase 9.5.30, Halion 6.1.15, Wavelab 9.5.35, Dorico 2.
Intel Core i7, 16 Gb RAM, ASUS Z97-A mobo, 256 Gb SATA SSD system drive, 2x2TB SATA media drives,
G-Drive 3TB USB 3 drive.
Steinberg UR-RT 2, Steinberg MR816csx, Yamaha KX8, CC121, UAD-2 Duo (Pcie)

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shanabit
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Re: Hardware rack missing for MR816csx inside Cubase Pro 9.5.30

Post by shanabit » Sat Jun 23, 2018 2:14 pm

So I now have no integration with Cubase, hmmmm. I wonder what the odds of me getting another Steinberg interface will be? hmmmm
Cubase Pro 9.5.30, StudioOnePro 3.5.6
OSX 10.13.5 High Sierra
MacPro 2010, 14GB Ram, 2x 2.4Ghz Quad Core
Steinberg MR816X Tools ( Current)

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fuzzydude
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Re: Hardware rack missing for MR816csx inside Cubase Pro 9.5.30

Post by fuzzydude » Mon Jun 25, 2018 1:39 pm

I sent a support request in, as no one at Steinberg seems to be commenting on the forum as far as I can tell in any of the threads. Once I've heard back, I'll update here.
Comps+OS: Macbook Pro's 10.13.4 I PC's - i7's - M2's - SSD's - 128 gigs of ram I Win10 Pro 64 (1709)I Nuendo 8.2.1 I Cubase Pro 9.5.3 Pro I Wavelab 9.5.25 Pro

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shanabit
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Re: Hardware rack missing for MR816csx inside Cubase Pro 9.5.30

Post by shanabit » Wed Jun 27, 2018 6:08 pm

I think plausible deniability is at work here
Cubase Pro 9.5.30, StudioOnePro 3.5.6
OSX 10.13.5 High Sierra
MacPro 2010, 14GB Ram, 2x 2.4Ghz Quad Core
Steinberg MR816X Tools ( Current)

liph
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Re: Hardware rack missing for MR816csx inside Cubase Pro 9.5.30

Post by liph » Thu Jul 05, 2018 2:46 pm

Same problem for me, suddenly the card becomes unusable with cubase .. At least the effects are no longer accessible. I realized the problem by starting a recording session .. Thank you steinberg and yamaha .. It's very pro .. !! What a shame. it's very easy to make material obsolete .. I will never buy yamaha equipment, I am very disappointed with this way of doing ...

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shanabit
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Re: Hardware rack missing for MR816csx inside Cubase Pro 9.5.30

Post by shanabit » Fri Aug 10, 2018 7:48 pm

zzzz
Cubase Pro 9.5.30, StudioOnePro 3.5.6
OSX 10.13.5 High Sierra
MacPro 2010, 14GB Ram, 2x 2.4Ghz Quad Core
Steinberg MR816X Tools ( Current)

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