Replacement Knobs for MR816x?

All about Steinberg's Advanced Integration DSP Studio MR816 CSX and MR816 X.
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BPKO
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Replacement Knobs for MR816x?

Post by BPKO » Mon May 12, 2014 9:25 pm

Anyone know where I can buy a replacement output knob for the MR816x?

Thanks Brian

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Ed Doll
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Re: Replacement Knobs for MR816x?

Post by Ed Doll » Wed May 14, 2014 7:46 am

Could you let me know where you are located at? Also which knobs exactly do you need?
I couldn't find a registration in MySteinberg so if you have one, please let me know the email address in a private message as well.
Ed Doll, Support Manager
Steinberg Media Technologies GmbH
Hamburg, Germany

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BPKO
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Re: Replacement Knobs for MR816x?

Post by BPKO » Tue May 20, 2014 7:27 pm

Hey Ed,

I just recently received the unit have since registered it. But yeah I am missing one of the bigger master/phones/revx knobs. I am located in Norway. Is it possible to get a new sent here?

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Ed Doll
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Re: Replacement Knobs for MR816x?

Post by Ed Doll » Wed May 21, 2014 8:17 am

Could you either add your address to your MySteinberg account and let me know or send it via PM? I'll see what I can do then.
Ed Doll, Support Manager
Steinberg Media Technologies GmbH
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BPKO
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Re: Replacement Knobs for MR816x?

Post by BPKO » Wed May 21, 2014 10:14 pm

I'm not yet allowed to send PM's but I added my address to my profile. Thanks Ed.

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Ed Doll
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Re: Replacement Knobs for MR816x?

Post by Ed Doll » Thu May 22, 2014 11:01 am

We'll try to get that knob to you despite the customs issues for Norway. It might take a bit so please be patient.
Ed Doll, Support Manager
Steinberg Media Technologies GmbH
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denbradshaw
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Re: Replacement Knobs for MR816x?

Post by denbradshaw » Fri Nov 04, 2016 8:23 am

I posted the same issue a year ago, with no response. Is very much like to get the same great support this other user did. Just missing one mr816csx knob. please advise! Thanks.

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Ed Doll
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Re: Replacement Knobs for MR816x?

Post by Ed Doll » Fri Nov 04, 2016 9:26 am

Where are you from? It depends on where you live, how we can help. Usually, it makes more sense to contact the support team in your region directly instead of using the forum for this.
Ed Doll, Support Manager
Steinberg Media Technologies GmbH
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Komandodearranke
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Re: Replacement Knobs for MR816x?

Post by Komandodearranke » Fri Aug 11, 2017 3:26 pm

Where can i buy a replacement knob for the mr816x

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Ed Doll
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Re: Replacement Knobs for MR816x?

Post by Ed Doll » Mon Aug 14, 2017 3:19 pm

Komandodearranke wrote:
Fri Aug 11, 2017 3:26 pm
Where can i buy a replacement knob for the mr816x
Please send a support request to our US support team: https://www.steinberg.net/en/support/usa.html
Ed Doll, Support Manager
Steinberg Media Technologies GmbH
Hamburg, Germany

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