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Re: MR816 and Windows 10

Posted: Wed Nov 25, 2015 6:32 am
by QDriver
rtorstrick wrote:Of course, my system latency increased by doing this, despite the claims of better performance in this version.
Too me this whole issue is totally mysterious.

I've never had such problems before upgrading to Windows 10. Yesterday I've spent hours to push the latency back to < 1.000µs (DPC Latency Checker as monitor) where it was as I've setup this machine back in 2009. I deactivated almost any device driver, stopped every application and program in the task manager and finally booted using the BIOS defaults. The latency stayed completely unchanged. :shock:
Only changing this FW buffer made an audible change to the better (though it was a shot in th edark since both of the "required" conditions weren't met).

Btw, I haven't even played with Cubase yet (means any ASIO specific stuff). To me it means, it is FW-releated and therefore could be addressed with the drivers.

someone

Re: MR816 and Windows 10

Posted: Tue Dec 01, 2015 12:25 am
by AlakaLazlo
Been almost 6 months since this thread started. Still nothing from Steinberg. How's that for professional customer service... :evil: :evil: :evil:

Re: MR816 and Windows 10

Posted: Tue Dec 01, 2015 3:52 am
by Scottfafalconberry
Really, if you told me that an audio interface company would just totally ignore their existing customer base in this competitive area I wouldn't believe it. To continue to do so for almost 6 months is beyond the pale. How could anyone buy their products with this track record?
I don't believe that there will ever be a Windows 10 driver.

Re: MR816 and Windows 10

Posted: Wed Dec 02, 2015 8:27 pm
by staticdeathnoise
Any updates on this? I am wanting to do a clean OS install and am trying to work out whether I should re-install Win 7 or go straight for a clean install of Win 10. I have just found out today that my computer MOBO is Win 10 compatible and so are my other bits of audio hardware, I am just not sure about the MR816 and a Novation MIDI controller I have... The drivers on the MR816 page have WIN 10 listed as a compatible OS but the driver itself is from 2013 so I am not sure how accurate that is.

Can someone please explain to me what the issues to do with the sample rate changing are all about?

Re: MR816 and Windows 10

Posted: Thu Dec 03, 2015 5:47 pm
by AlakaLazlo
Still nothing. Shocked, shocked i say...

Re: MR816 and Windows 10

Posted: Fri Dec 04, 2015 9:42 am
by staticdeathnoise
hmmm why does their driver from a couple of years ago have Windows 10 as a compatible OS on their download page? :?:

Re: MR816 and Windows 10

Posted: Sat Dec 05, 2015 12:49 am
by AlakaLazlo
What you are seeing is the firmware for MR816s are W10 compatable (which is actually unknowable), NOT the firewire drivers. People are getting significant audio dropouts and sample rate issues which are both deal killers for users of 816s under W10. Based on how they handled the original zero-latency misrepresentations - telling people the fixes were coming until the statute of limitations ran on false advertising claims, then announcing no fix was coming - I would not be surprised if they wait until one year after they sell their last one to announce no more driver updates. I still can't get a straight answer from anyone at Steinberg.

Re: MR816 and Windows 10

Posted: Wed Dec 09, 2015 5:21 am
by staticdeathnoise
Oh wow... Atrocious, and here I was wanting to upgrade with a second interface... I don't think I will now. What comparable interfaces are on the market now? Something that can be daisy chained properly and is preferably FireWire? Not interested in the RME cause of the price... Is there anything cheaper? Steinberg is literally losing customers...

Re: MR816 and Windows 10

Posted: Thu Dec 10, 2015 4:51 am
by shanabit
My first and my last interface with these guys, the support has been crappy for this product

Re: MR816 and Windows 10

Posted: Fri Dec 11, 2015 6:45 am
by AlakaLazlo
shanabit wrote:My first and my last interface with these guys, the support has been crappy for this product
Hey @shanabit. LTNS! Me too. They pulled the same stunt with the Houston a few years ago. I feel really sorry for all those poor fools who bought Nuage consoles...

Re: MR816 and Windows 10

Posted: Sat Dec 12, 2015 1:12 am
by staticdeathnoise
Anyone suggest any alternatives?

something with 8 mic pres
Good pres
Firewire
Good drivers that work with windows 10
Something that can be daisy chained

What's on the market?

Re: MR816 and Windows 10

Posted: Sat Dec 12, 2015 7:46 pm
by AlakaLazlo
Another week without a working Windows 10 driver. Shame on you Steinberg! :twisted: :twisted: :twisted:

Re: MR816 and Windows 10

Posted: Sun Dec 13, 2015 12:31 am
by mozizo
finally i hooked up my MR816 to my win10 laptop (upgraded from win7,although in many ways it's a downgrade as to user configuration especially,"personalize looks" as far as i can tell).

anyway i downloaded and installed the FW legacy driver,and reinstalled few time MR tools cuz i had problems with "yfwbus" not recognized,but somehow it managed to install :oops: :geek:

but now all works and i don't encounter the "sample rate" issues mentioned here. when i change projects with different sample rates Mr816 follows correctly !! or i am missing something ?

Re: MR816 and Windows 10

Posted: Sun Dec 13, 2015 1:06 am
by Scottfafalconberry
Sample rate switching a problem in WDM drivers only. Other have problems with pops clicks etc.using ASIO.
I have a problem with a company not doing what they promise. Happened with multiple units using zero monitoring and now( apparently) with official Windows 10 drivers. Maybe with El Capitan drivers now.
I have never encountered a company that would just refuse to communicate with the owners of their products. It as if any communication with Mr816 in it just goes into some sort of spam folder.

Re: MR816 and Windows 10

Posted: Sun Dec 13, 2015 1:32 am
by mozizo
Scottfafalconberry wrote:Sample rate switching a problem in WDM drivers only. Other have problems with pops clicks etc.using ASIO.
I have a problem with a company not doing what they promise. Happened with multiple units using zero monitoring and now( apparently) with official Windows 10 drivers. Maybe with El Capitan drivers now.
I have never encountered a company that would just refuse to communicate with the owners of their products. It as if any communication with Mr816 in it just goes into some sort of spam folder.
ho i see...

with MR816 steinberg really gone like CIA TOP SECRET underground strategy :roll: after lot of complains about daisy chained devices not having zero latency finally we got the bad news it won't work that way.
and other ridiculous thing with MR line is it won't change sample rate via Adat as slave to other MR via adat(and probably other adat master interfaces)! needs to be connected to FW just to change sample rate.that's a Badddd workflow!
generally yamaha in my experience is problematic on Fixing stuff and updating firmwares,for example in keyboard department korg always had better support and software upgrades and improvements over yamaha keys even when the product is not that new and probably not so profitable,but thats customer support and trust :| :idea:

about machines upgraded to win10 with MR816 and stutterings,in my experience after upgrading to win10 from win7 i had to redo some tweaks has i had in win7 to eliminate DPC spikes... maybe its one of the issues ?! worth to check

Re: MR816 and Windows 10

Posted: Tue Dec 15, 2015 11:59 am
by Mrhehon
I had an E Mail from support this morning.

“Thank you for contacting the Steinberg support.
I'm very sorry - due to a very high ammount of support inquiries we are receiving at the moment,
we were not able to reply to your support request in a timley manner.

The Windows 10 drivers for the MR 816 should be ready for release next week.

I would like to kindly apologize for the inconvenience.”


Fingers crossed.

Re: MR816 and Windows 10

Posted: Tue Dec 15, 2015 4:28 pm
by AlakaLazlo
Mrhehon wrote: The Windows 10 drivers for the MR 816 should be ready for release next week.
I received a similar message from 2 sources at Steinberg this morning. Fingers crossed indeed!

Re: MR816 and Windows 10

Posted: Fri Dec 18, 2015 8:51 pm
by Quasar
Mrhehon wrote:I had an E Mail from support this morning.

“Thank you for contacting the Steinberg support.
I'm very sorry - due to a very high ammount of support inquiries we are receiving at the moment,
we were not able to reply to your support request in a timley manner.

The Windows 10 drivers for the MR 816 should be ready for release next week.

I would like to kindly apologize for the inconvenience.”


Fingers crossed.
Wow, good news if true, and the drivers work as they should. Fingers crossed here as well. Thanks for the post.

Re: MR816 and Windows 10

Posted: Mon Dec 21, 2015 5:37 pm
by Ed Doll

Re: MR816 and Windows 10

Posted: Mon Dec 21, 2015 5:50 pm
by mozizo
thanks for the info Ed.. didn't noticed on the MR page

is there anyway to make MR816 to follow samplerate changes as a salve to master device via Adat ?Bnc?
this issue is frustrating. maybe im just missing something ?

Re: MR816 and Windows 10

Posted: Mon Dec 21, 2015 8:05 pm
by QDriver
I cite myself
QDriver wrote: Nevertheless
I think we will get an driver update. Otherwise Steinberg would heavily undermine their invests to build up a semi-pro/pro claim over the years.
....
Therefore I keep being optimistic. :-)
@Steinberg: Thanks for not forcing me to stand corrected. :)

During the winter holidays I'd like to check wether the new FW driver also addresses my initially reported dropout issue (by reverting the already applied working using the FW driver utility)

QDriver

Re: MR816 and Windows 10 FIXED 21 DEC 2015

Posted: Mon Dec 21, 2015 9:14 pm
by robmac
I tore my hair out on this one - it was super frustrating - but somehow I fixed it and eliminated the MR816csx audio dropouts in Windows 10!

1- download the Dec 21 2016 Windows (64bit or 32bit) software package.
2- REMOVE all 3 prior versions of Steinberg Firewire Driver, MR Editor and MR Extension BEFORE attempting to install the NEW versions - do this from Windows Control Panel ADD/REMOVE Programs.
3- UNPACK and install the 2015 DEC 21 versions of the above 3 Steinberg programs. BE SURE you have your MR816 TURNED OFF before you install the software!
4- Turn on the MR816
5- RESTART your PC
6- in the Win 10 taskbar notification area, click on the Yamaha Firewire Driver icon - SLIDE THE ASIO BUFFER slider to MAXIMUM
7- In the folder you unpacked your Steinberg software to, click on the UTILITY folder and run YFSUtility.exe
You are given two options. Select IEEE 1394 Buffer size MAXIMUM and IEEE 1394 Transmission speed 200. Then RESTART your system.

Audio dropouts GONE.

Worked with a Texas Instruments PCI Firewire Card in a DELL XPS 9000 PC. Your mileage may vary.

Best wishes.
Rob

Re: MR816 and Windows 10

Posted: Tue Dec 22, 2015 1:20 am
by Mrhehon
Mrhehon wrote:
The Windows 10 drivers for the MR 816 should be ready for release next week.
As good as their word.

Thank you Steinberg.

Re: MR816 and Windows 10

Posted: Tue Dec 22, 2015 11:43 pm
by frankvanschip
Today I've installed the december 2015 driver for my MR816csx and I'm pleased to let you all know that those drivers indeed fix the sample rate issue!

So, it took quite a while, but I'm glad to say: thanks Steinberg !

Re: MR816 and Windows 10

Posted: Wed Dec 23, 2015 9:25 am
by Ed Doll
Thank you for the confirmation!