CI1 Static Noise when connected to electric guitar

This section is about Steinberg's USB audio interfaces CI1, CI2 and CI2+
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merlot_for_one
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CI1 Static Noise when connected to electric guitar

Post by merlot_for_one » Fri Oct 04, 2013 9:28 pm

Hi, I have just installed the CI1 interface on my Windows 7 Ultimate 64bit HP 6710b core2duo 2GB DDR2 Ram.

My setup is a Fender Jazzmaster blacktop connected to Input 1 (HI-Z on) with an unbalanced 1/4" phone cable. TS cable.

The CI1 device is outputting to my Headphones only.

Latest Steinberg drivers are installed ( as of 5/October/2013 )

Problem: When I play my guitar I can hear the music I'm playing but there is this awful crackling noise coming through the headphones and on the recording.

I have tried a different computer, I have tried different USB ports. The computer is running no other applications and is not connected to the wireless internet.

Any help would be appreciated.

Tom

G-string
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Re: CI1 Static Noise when connected to electric guitar

Post by G-string » Fri Oct 04, 2013 9:45 pm

asio buffer size ?
I7 3770k - win7 64 bit - C7.5.20 - WL8e - Halion 5 - Padshop pro - Cmc - Midex 8 - Uad - Rme FF/ADi8pro - Automap 4.7.3 b

merlot_for_one
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Re: CI1 Static Noise when connected to electric guitar

Post by merlot_for_one » Fri Oct 04, 2013 11:27 pm

Tried a few sizes. 512, 768, 1024, 1536, 2048 all get the same problem.

NWP
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Re: CI1 Static Noise when connected to electric guitar

Post by NWP » Sat Oct 05, 2013 1:00 am

Clipping the input?

merlot_for_one
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Re: CI1 Static Noise when connected to electric guitar

Post by merlot_for_one » Sat Oct 05, 2013 2:16 am

Im quite new to it all, so don't really know how to do that or check if it's happening. Sorry.

Additional Information : When I plug my Electro-Acoustic guitar (Epiphone Hummingbird) with a preamp installed there is no noise / crackling / interference at all. Very clean and crisp. This is with HI-Z on and off!. Same input.

merlot_for_one
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Re: CI1 Static Noise when connected to electric guitar

Post by merlot_for_one » Sat Oct 05, 2013 2:24 am

Additional information : When I turn the 'Tone' knob completely off the crackling noise goes away. Slightly turning this on the noise comes back.

NWP
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Re: CI1 Static Noise when connected to electric guitar

Post by NWP » Sun Oct 06, 2013 7:29 pm

If clipping, the light on the device will light under the top knob. Are you using the latest driver?

merlot_for_one
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Re: CI1 Static Noise when connected to electric guitar

Post by merlot_for_one » Mon Oct 07, 2013 6:33 am

ok. definetly not clipping. Yes latest driver.
I get the static crackle when touching the strings.

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Re: CI1 Static Noise when connected to electric guitar

Post by merlot_for_one » Sat Oct 19, 2013 8:01 am

sorry for time wasting. The problem was caused by guitar internal wiring.

Thanks for responses.

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