No CD burning from WL

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Arjan P
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No CD burning from WL

Post by Arjan P » Sun Mar 10, 2013 7:25 pm

After not having burnt CDs for a long time due to changing delivery demands, I tried burning a CD again today, but no luck! Between the last time I burnt a CD, everything has been installed anew on an SSD C-drive, and for troubleshooting I reinstalled the Gear driver 4.020.5 - though it was installed already..

What happens is that WL (from the montage) seems to start burning, then jumps to writing the last track, and then a dialog appears stating 'An error has occurred'. This happens when using both CD-writers I have, a Plextor PX-712 and a PX-880SA. Nothing was written to the disk, BTW. Interestingly, the same happens when writing a DDP image, and Basic Audio CD also gives the same result. Any ideas anyone?
--- "If anyone owes it all to Bach, it's God" - Emil Cioran ---
SOFT: (All 64 bit) | WaveLab 9.5.50 | Cubase 10.0 | HALion 6.0 | Win10 Pro - SoundCloud
HARD: i7-950 | Asus P6TD | 30GB | Tascam DM-3200 | DigiMax48 | Midisport 8x8 - SoundByte Studio

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Re: No CD burning from WL

Post by plutoC » Mon Mar 11, 2013 1:38 pm

Arjan P wrote:What happens is that WL (from the montage) seems to start burning, then jumps to writing the last track, and then a dialog appears stating 'An error has occurred'. This happens when using both CD-writers I have, a Plextor PX-712 and a PX-880SA. Nothing was written to the disk, BTW. Interestingly, the same happens when writing a DDP image, and Basic Audio CD also gives the same result. Any ideas anyone?
Try Windows 8? :mrgreen:

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Re: No CD burning from WL

Post by PG » Mon Mar 11, 2013 4:26 pm

If the same happens with DDP, this means this is not a driver issue (no driver is used for DDP), neither a drive issue.
So what? Maybe a temporary folder issue. Did you install from scratch on SSD C-drive, or did you use a tool to transfer your files from the old system to the new?
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Arjan P
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Re: No CD burning from WL

Post by Arjan P » Mon Mar 11, 2013 10:55 pm

PG wrote:So what? Maybe a temporary folder issue. Did you install from scratch on SSD C-drive, or did you use a tool to transfer your files from the old system to the new?
I did perform a fresh install, but copied all user files from the previous install to the standard location. And very luckily, everything in WL turned out the same as before - or maybe not quite everything.. :?
--- "If anyone owes it all to Bach, it's God" - Emil Cioran ---
SOFT: (All 64 bit) | WaveLab 9.5.50 | Cubase 10.0 | HALion 6.0 | Win10 Pro - SoundCloud
HARD: i7-950 | Asus P6TD | 30GB | Tascam DM-3200 | DigiMax48 | Midisport 8x8 - SoundByte Studio

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Re: No CD burning from WL

Post by PG » Tue Mar 12, 2013 6:45 am

At least try to remove this setting file:
AppData\Roaming\Steinberg\WaveLab 7\Preferences\General.dat
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Re: No CD burning from WL

Post by Arjan P » Tue Mar 12, 2013 8:39 pm

PG wrote:At least try to remove this setting file:
AppData\Roaming\Steinberg\WaveLab 8\Preferences\General.dat
I wish I could! But I guess you mean Wavelab 7\Preferences.. 8-) I'll give it a try later this week, thanks.
--- "If anyone owes it all to Bach, it's God" - Emil Cioran ---
SOFT: (All 64 bit) | WaveLab 9.5.50 | Cubase 10.0 | HALion 6.0 | Win10 Pro - SoundCloud
HARD: i7-950 | Asus P6TD | 30GB | Tascam DM-3200 | DigiMax48 | Midisport 8x8 - SoundByte Studio

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Re: No CD burning from WL

Post by mr.roos » Tue Mar 12, 2013 11:00 pm

Maybe a tip of the hat there, eh? Awesome.
Cubase 10 Pro from SX3, WaveLab Pro 9.5, iC Pro remote app, Win10 64-bit (1903 update installed), Intel i7 8700 Coffee Lake 6-Core 3.2GHz, 32G DDR4 3200, Gigabyte Z390 Designare MB, Radeon RX570 Graphics card, Mackie 1640i (FireWire via TI chipset PCI-E card), M-Audio Keystation 61es controller via an M-Audio Midi-Sport 1X1.

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Re: No CD burning from WL

Post by Arjan P » Sat Mar 16, 2013 7:09 pm

Okay, so today I trashed general.dat, started Wavelab and burning works again! Unfortunately I also had to rearrange my standard windows back to how I like them to be, but all's well again. Now hopefully I can soon do the same in the Wavelab 8 directory (but won't have to).. 8-)
--- "If anyone owes it all to Bach, it's God" - Emil Cioran ---
SOFT: (All 64 bit) | WaveLab 9.5.50 | Cubase 10.0 | HALion 6.0 | Win10 Pro - SoundCloud
HARD: i7-950 | Asus P6TD | 30GB | Tascam DM-3200 | DigiMax48 | Midisport 8x8 - SoundByte Studio

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Re: No CD burning from WL

Post by ClaytonLBrown » Sun Apr 14, 2013 2:35 am

I have a problem similar to this one.
My computer is running Windows 8 and I was previously using this software with no difficulty on Windows 7 Home Premium. I just bought a new computer a few months ago and have never been able to burn cd's with Wavelab 7 since upgrading. Surprisingly, Nero multimedia doesn't work either and the tech guy said I should just get rid of Nero because that was probably the problem and dismantle my Virus/Malware/Spyware software package. I think his solution is only avoiding the real problem and I see no reason to remove software from a computer to solve the ongoing issue that is Steinberg Wavelab 7 will not burn cd's as it should on Windows 8 brand new computer.
I am unable to burn cd's even though my software states it is ready to burn ie. I get the green check mark that says "good to go". I get the same problem with the same error message. Sometimes my disc drive shows up and other times it does not.
I have had a remote session but the Steinberg tech support were unable to solve the problem. I've been working emails back and forth trying to solve the problem for the past three weeks. I also had been given the solution to install the GEAR driver 4.0.20 that is already installed on my computer. I installed all the given updates and patches to the software and no such luck.
As anyone might think from reading this I am not really looking forward to having to upgrade to Wavelab 8 next month just so all the parts of the program will work correctly.
If anyone has had a similar circumstance and knows how to fix this problem, please let me know.

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Re: No CD burning from WL

Post by PG » Sun Apr 14, 2013 5:57 am

Please try with an external USB drive, even a cheap Samsung one. If Nero multimedia doesn't work either, I could imagine a hardware problem.
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Re: No CD burning from WL

Post by ClaytonLBrown » Sun Apr 14, 2013 9:29 am

I am not sure I understand what you mean "external usb drive"?
I have Roxio and Cyberlink burning programs that work with no problem so I think the problem is software related, something in the programming of the programs.

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Arjan P
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Re: No CD burning from WL

Post by Arjan P » Sun Apr 14, 2013 11:56 am

Did you try deleting general.dat, (or renaming it to general.dat.old or so)? That did it for me.
--- "If anyone owes it all to Bach, it's God" - Emil Cioran ---
SOFT: (All 64 bit) | WaveLab 9.5.50 | Cubase 10.0 | HALion 6.0 | Win10 Pro - SoundCloud
HARD: i7-950 | Asus P6TD | 30GB | Tascam DM-3200 | DigiMax48 | Midisport 8x8 - SoundByte Studio

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Re: No CD burning from WL

Post by ClaytonLBrown » Thu Apr 25, 2013 3:25 am

That doesn't really help all that does is remove all the customizations to the program like color palette and organization of windows. If that really worked than I doubt you have the same problem as me.
Last edited by ClaytonLBrown on Thu Apr 25, 2013 3:34 am, edited 1 time in total.

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Re: No CD burning from WL

Post by ClaytonLBrown » Thu Apr 25, 2013 3:34 am

I continue to have a problem using the audio montage to burn mastered discs. I only get an error message and there is no possible way to burn cd's from my computer using this program.

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Arjan P
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Re: No CD burning from WL

Post by Arjan P » Thu Apr 25, 2013 1:25 pm

ClaytonLBrown wrote:If that really worked than I doubt you have the same problem as me.
I don't have a problem because it was fixed by deleting general.dat. You might want to give more info about which error message you get.
--- "If anyone owes it all to Bach, it's God" - Emil Cioran ---
SOFT: (All 64 bit) | WaveLab 9.5.50 | Cubase 10.0 | HALion 6.0 | Win10 Pro - SoundCloud
HARD: i7-950 | Asus P6TD | 30GB | Tascam DM-3200 | DigiMax48 | Midisport 8x8 - SoundByte Studio

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Post by ClaytonLBrown » Sat Apr 27, 2013 6:48 am

hkey_local >software
do I need to change a registry key.
you said there was a "0" to "1" issue in an old Cubase archive with the same trouble.
There isn't much I can do.
I see hardly any material related to this problem.
The general.dat trick did not work.
When I tried to burn a 7 track disc in the audio montage I noticed that the progress bar is already at 100% only 1 second after I push the burn button.
So it looks like the disc is either reading too fast or reading backwards and that's not possible because music plays in one direction.
I think discs burn from the inside to the outside and if the song is burning the last song first that would mean burning from the outside to the inside. correct?
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Re: No CD burning from WL

Post by ClaytonLBrown » Sat Jun 01, 2013 2:50 am

This problem was never solved for me personally. Although I had a bunch of emails back and forth. I tried to burn a data disc yesterday and found an error that gave me some more insight into the problem.

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Problem Solved: Re: No CD burning from WL

Post by ClaytonLBrown » Mon Apr 14, 2014 5:02 am

The problem is fixed.
I sent my computer to the warranty repair asking them to fix my cd drive.
They replaced the basic disc drive with a disc drive that has a proper label to be identified when a professional program like WaveLab needs to use the burner for disc processes.
I have burned a cd with the program running successfully and no error.
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