I suspect it's the EP that is giving me this error

Thanks Rane.
I do have the trial of NeoSoul but I bought NeoSoul a few days later and have a license installed. Of course I can’t remove it. Since using C7 I get all kinds of eLicense errors (license not valid) when loading certain projects even though I have valid licenses. Click “OK”, load finishes and plug-in works fine. Maintenance done on eLicense too.