The Grand license expired after installing new graphics card

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Doggybreath1971
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The Grand license expired after installing new graphics card

Post by Doggybreath1971 » Sun Feb 14, 2016 5:25 am

Hi, I bought the Grand 3 at the beginning of last year and it was all working fine until I installed a new graphics card.
I first received an error message telling me the license was unrecognised but it still worked. Then it told me it would expire soon, but still worked. Now it has expired and does not work. (I'll attachments of the error messages I get now). How do I fix this?!

Urgent assistance would be great as the Grand is in a lot of projects I've done and need to finish.

Thank you!!!
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CWS
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Re: The Grand license expired after installing new graphics

Post by CWS » Tue Feb 16, 2016 5:45 pm

Have you updated the E licenser to the latest version?
Windows 10 Professional 64 bit-Cubase 10 Pro-Intel Core i7-8700K-32 GB Ram-ASRock Z370 Gaming K6 MB-USB 3.0/-3.1-Firewire-AMD Radeon RX 560-Presonus FireStudio/Studio 68C-(4) Samsung M.2 SSD 1 TB

Doggybreath1971
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Joined: Sun Feb 14, 2016 3:33 am
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Re: The Grand license expired after installing new graphics

Post by Doggybreath1971 » Tue Feb 16, 2016 9:09 pm

Yes. I updated the eLicenser but it's still the same.
Thanks though!

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