Groove agent 4 download fails after completing full 7.52GB

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Jsingra
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Groove agent 4 download fails after completing full 7.52GB

Post by Jsingra »

Hi

Yesterday i purchased absolute2 collection. Except Groove agent 4 , all vsts were downloaded via Steinberg download client.
Groove agent downlod fails just after it finishes downloading 7.52GB . I tried 3 times by deleting all previous files option for groove agent and started again.
Local support is closed here today. Could anyone advise if been to similar situation.
Thanks in advance
Jiten

Update: workaround used as groove agent downloaded from steinberg site manually.
Cubase 10.5.12 Pro
Absolute 4
Macbook Pro 13-inch Early 2015, 2.7ghz, Dual-Core Intel Corei5 8GB RAM
macOS Mojave ver 10.14.6
Focusrite2i2, Arturia Minilab

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Matthias Quellmann
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Re: Groove agent 4 download fails after completing full 7.52

Post by Matthias Quellmann »

Hi Jiten,

There was a problem with the download server that has now been resolved. The download within the Steinberg Download Assistant will now work fine. Sorry for the inconvenience.
Matthias Quellmann - Senior Marketing Manager
Steinberg Media Technologies GmbH
Hamburg, Germany
Checkout Steinberg on YouTube, Twitter and Facebook!

jmferrer
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Re: Groove agent 4 download fails after completing full 7.52

Post by jmferrer »

Matthias,

I have the same problem as Jiten. I have been trying to download the GA4 since yesterday, I look forward to be successful today.

JMF

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