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groove agent black list

Posted: Sat Sep 02, 2017 11:26 pm
by cookiemonster
Good day,

As a result of buying steinbergs sound card i got the cubase ai version as well, after installing the daw i tried to use it and i got a problem with one of the plugin which comes with it.

The plugin: "groove agent" apears in the black list tab at plug in manager, not in the vst plugin tab. So i cant use it. and after i hit reactivate a massage apears and says "contact with the vendor for support"

How can i use the groove agent plugin?

or which email address i contact the vendor?

thanks for helpers