Groove Agent 4 download problem

I too have had the same or similar problem. I’m not sure if I have the complete 4 part download or not. I have not had any success registering or activating the product. When I try to enter the activation code into the elicense control a message says that there is no elicense to download to. I assume the message is referring to the usb dongel which I don’t have because I have only downloaded the cubase 9 and now the groove agent 4.
Replies seem to be few and far between on this question! Helppppppp!