Groove Agent 4 doesn't seems to work

Hi nomagic

Thank alot for your reply.
I checked this folder and I found that there are files inside this folder.
You mentioned delete the folder … meaning all the files inside will be deleted as well … is that correct?
I found the folder (see photo attached below) … is this the correct folder with files to delete? Please advice
https://photos.app.goo.gl/rnmyu1Vg8csiMkFn6


Can you also send by email the “help from support” to me so I can read it in its entirety?
You can delete all the personal information … I just need to know Steinberg’s reply on this issue.

Sorry to trouble you … my email
cliff152@gmail.com

Thanks in advanced
Cliff