Groove Agent 4 kits missing on Cubase 8

Hi guys. I’m very new to this so perhaps this is user error but I can’t get Groove Agent 4 to work like it does on the YouTube vids. I’m sure its related to the problem in this thread because I have bought an additional kit (Rock and Roll Essentials) which I can’t get to load up.

I tried the fix above, hiding my folders and letting Cubase rebuild it. Then I scanned the disk again but things just don’t seem quite right.

I cannot get the page with the pictures of the kits. Maybe I’m missing something. Could somebody tell me how I get up the kit pics that you can audition the different sounds on please?
If that isn’t working then I presume the install isn’t right.

Its Cubase Pro 9.5 with latest updates, plus Groove Agent 4. It’s a pretty good system in windows 10 and I’ve been meticulous about setting the system up how Cubase likes it.

Thanks.