Contact Support Endless Loop Trap

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Juanpc2001
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Contact Support Endless Loop Trap

Post by Juanpc2001 » Tue Mar 27, 2018 5:31 pm

I want to Open a Ticket, like Any other Company Plugin-allience for example, allows to open tickets in MyAccount.

here says to login to MySteinberg:
https://helpcenter.steinberg.de/hc/en-u ... /206530864

MySteinberg says:
Go to Distributors:
https://www.steinberg.net/index.php?id=7038&L=1
End Users say:
Contact Support
https://helpcenter.steinberg.de/hc/en-u ... ct-support
Goes back to:
https://www.steinberg.net/en/support/usa.html
Goes Back to 0:
https://helpcenter.steinberg.de/hc/en-us

NOTHING!
THERE IS NO SUPPORT.!
FAKE SUPPORT.!
FAKE TICKETS.!

Click, Click, Click, in Circles. LOL. Jajajajajaja

Romantique Tp
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Re: Contact Support Endless Loop Trap

Post by Romantique Tp » Tue Mar 27, 2018 7:55 pm

Please contact the distributor for your country. Press Ctrl+F and type your country's english name to find it easily.
https://www.steinberg.net/index.php?id=7038&L=1
Every time someone says "it must be easy to add/fix", a programmer dies.

Cubase Pro and Wavelab Pro (latest), Windows 7 Ultimate 64-bit, MSI Z87-G45 GAMING, i5 4690k, GeForce GTX 760, almost every Steinberg plugin and expansion, Trilian, Komplete 10, etc etc etc etc

Juanpc2001
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Joined: Tue Aug 01, 2017 8:27 pm
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Re: Contact Support Endless Loop Trap

Post by Juanpc2001 » Tue Mar 27, 2018 11:00 pm

Maybe the local distributor in your country is a NASA Engineer,
but here, local distributor / salesman knows nothing.

it´s like talking to a wall. LOL. Jajajajaja

i need to talk to someone that knows More than Me.
only the developer knows more than me. LOL. Jajajajaja

Steinberg support compared to plugin-alliance support is 0. LOL. Jajajajaja

-steve-
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Re: Contact Support Endless Loop Trap

Post by -steve- » Wed Mar 28, 2018 4:03 am

Juanpc2001 wrote:
Tue Mar 27, 2018 5:31 pm
I want to Open a Ticket,
NOTHING!
If you have a question about Steinberg products or gear please go ahead and ask.

Otherwise, your posts are off topic and some have been removed. See ucp.php?mode=terms
Cubase Pro, Nuendo, and Dorico Pro; latest versions available.
Windows Pro 10 | i7-3770k | GA-77x-UD5h | 32 Gb | UR-RT2 | MOTU Ultralite mk3 hybrid
Macbook Pro 2011 | Mac OS 10.11
not a steinberg employee

Juanpc2001
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Re: Contact Support Endless Loop Trap

Post by Juanpc2001 » Wed Mar 28, 2018 4:07 am

how can be a complain about a company using Steinberg eLicenser Technology "abusing customers", is off topic.?

where do i complain?
do i cross my fingers? LOL. lost my money?
is that how eLicenser Works?

if there is a problem is not my problem? LOL. Jajajajaja

-steve-
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Re: Contact Support Endless Loop Trap

Post by -steve- » Wed Mar 28, 2018 5:39 pm

Look at the title of this forum. It's about VST plugins. So here you can ask a question, or talk about that.

Unfortunately, it's true that in countries outside the EU and North America support depends on individual vendors, and the results vary widely.

At the the same time, people in this forum can answer most any question, or help solve any issue you have with SB products.

If you want to complain, and only complain. there's even a forum for that: viewforum.php?f=198
Cubase Pro, Nuendo, and Dorico Pro; latest versions available.
Windows Pro 10 | i7-3770k | GA-77x-UD5h | 32 Gb | UR-RT2 | MOTU Ultralite mk3 hybrid
Macbook Pro 2011 | Mac OS 10.11
not a steinberg employee

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