General discussions on songwriting, mixing, music business and other music related topics.
I got two PM's
"A Support Request Form is available in the MySteinberg area on the left side. Support can only be provided to registered users and thus a log-in or the creation of a new MySteinberg account is required. Once you have submitted your Support Request Form we will investigate and reply with the appropriate type of response necessary to resolve your case
L.F. wrote:I've been registered on the old forum for about 3 years with a working serial. Today I've activated the forum section on "My Steinberg" section of the site, only to find I can't post/reply in the new forum. No option whatsoever. Also my product registration is gone from "My Steinberg", so I've re-entered the serial from my elicencer, only to find that steinberg site claims ity has no licenses on it (the USB it is fully working, just steinberg site seems to have somehow forgotten it).
And when I finally decided to contact support, I find it to be only locally available, and the local distributor is not returning my email.
Is there a universal support email I can contact? What's going on here?
- Posts: 222
- Joined: Wed Dec 15, 2010 5:00 pm
- Location: Belgium
Some PM's were forwarded to all registered members by mistake...
Seems to be fixed now.
Nuendo 10.x, Cubase Pro 10.x, Wavelab Pro 9.x
PCs Win7/Win10 x64, Sony DMX-R100, RME Digiface, TC Powercore, MCU Pro
- External Moderator
- Posts: 2668
- Joined: Tue Dec 14, 2010 11:20 am
Yeah, I suspect that these new forums will need many small fixes and tweaks.
- Posts: 344
- Joined: Wed Dec 15, 2010 11:12 pm
I got PMs too. And they have the sender address b.stokke at steinberg de
Seems weird. Shouldn't it be noreply or something?
Nuendo 7.0.x, nMP 8-core with 2xD700, 64GB, Macbook Pro Retina15" i7, RME UFX, RME Babyface, Artist Mix, Control and Transport, CC121.
- Junior Member
- Posts: 128
- Joined: Wed Dec 15, 2010 6:05 pm
psvennevig wrote:they have the sender address b.stokke at steinberg de
So did mine.
I thought this was the usual person to forward PM notifications.
However, the problem is solved. (I started an other thread about that where Chris Beuermann wrote "that problem should been solved allready").
I felt special earlier today...
- New Member
- Posts: 3
- Joined: Wed Dec 15, 2010 5:25 pm
Users browsing this forum: No registered users and 2 guests