I’ve downloaded Cubase 9 and the update Cubase 9.0.1.113, but the software will not launch. It quits every time as soon as it starts initializing. I’ve booted my Mac Pro running El Capitan under safe boot, but still Cubase won’t launch. I can still run Cubase 8.5, but I can’t get Cubase 9 to even start. It quits two seconds after attempted launch. Has anyone else had this problem, and does anyone have suggestions?
Martin, yes, I’ve run the Disk Utilities first aid and I also use Clean My Mac, which has repaired permissions and performed a host of other maintenance functions. Cubase 9 will not launch beyond two seconds before “quitting unexpectedly”.
I’m getting “eLicenser Control - Error” and then I crash. I deleted 9 and reinstalled it. eLicense and mySteinberg show Cubase 9 registered. I have the latest eLicenser.
I’ve deleted and reinstalled Cubase 9, run disk utilities, confirmed the e-license registration, and safe-booted my computer, yet I still can’t launch the software. Unlike those above, I don’t get any kind of error message. Cubase 9 just quits about 2 seconds into launch. Help.
Sorry, I have no idea what you are talking about. When I use SAFE MODE, regular mode any mode I still crash.
Cubase 8.5 works with no problem. Could my .dmg be corrupt?
Martin, your suggestions aren’t working for me. Preferences won’t rebuild unless I can launch Cubase 9. When I remove the contents of the preferences folder and reboot in safe mode, Cubase 9 balks because it doesn’t see valid licenses for Antares and Drum Core, which resulted from booting in safe mode. So that keeps me from opening Cubase 9. Then, when I reboot normally, I have the same original problem: Cubase 9 quits two seconds into initializing, and the preferences are never rebuilt. I’m still stuck with being unable to open Cubase 9. Am I missing something here? Any other suggestions?
Eric, yes I have the current (and latest) eLicenser software. I have run the maintenance routine, which always hangs up on the 5th of the 6 steps (Step 5: FAILED (Recovering License Transactions). I’ve been using eLicenser for years and it has never successfully completed this step (what’s up with that?). Just to be extra sure, I uninstalled eLicenser, downloaded the current software again, and reinstalled the program. Same results all the way around. Still can’t open Cubase 9. All help will be massively appreciated.