Hi,
can you please open your “VST Connect SE/PRO” version? Click to the logo - lower, right corner. Which version are you running? Is it 4.0.1.7? If not, please update your version.
Info : Since version 4 we changed VST Connect SE and PRO to a universal binary. I.e., the VST Connect binary contains both products. The licence will decide which version you can run. So, all VST Connect SE users can download and install version 4.1.0.7 as well.
Please keep us posted if it works for you now.
Thanx,
Michael.