Explanation from Steinberg regarding lost licenses (Solved)

Not solved at all…



PM Matthias about it and see what happens.



Thanks for Matthias; for me it has been solved by the additional license

Well, yes…technically, the problem isn’t solved until Steinberg sets up an efficient way to retrieve the add-on or revises the eLicencer authorization process to automatically include the add-on…or trains their support team to respond in a timely fashion rather than depending on the good graces of Matthias…who, BTW, apparently does care about his customers.

P.S. it’s been almost 2 weeks and I never heard back from Yamaha USA support, one way or the other.