Hello batwell,
from what you’re describing, it is possible that you’re experiencing these issues due to a design restriction of the eLicenser Control software.
The restriction being that every copy-protected program that utilizes the eLicensers (e.g. Dorico, eLicenser Control Center, Cubase etc.) must be run as non-administrator.
Or, alternatively (but I do not recommend this), all copy-protected programs must be run “as administrator”.
If you start some programs as administrator (e.g. eLicenser Control Center, for maintenance issues), and simultaneously start other programs as non-administrator (e.g. Dorico), this will cause conflicts in the eLicenser Control runtime, because both administrator-level and non-administrator-level programs are competing for the eLicenser drivers.
So, if you ever need to run a copy-protected program (like Dorico, eLicenser Control Center, etc.) “as Administrator” to solve a specific problem, please do so, but please ensure to quit that program as soon as the problem is solved.
Do not run programs like Dorico, eLicenser Control Center, etc. in different run modes at the same time.
Hope this helps.
Best,
Dirk