this was happening with a rest that happened above the staff as a result of automatic rest positioning with notes in multiple layers. The rest was particularly high because of stem weirdness - there are a lot of layers going on because the staff in question is a multi-tiered electronic echo - with a lot of blank space between the top and the rest itself.
Again, i fixed the issue in question by doing it via ‘notes and rests’, and that might be the right solution for that situation as opposed to the other.
Thanks!