eLicenser Control Center error

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Dirk Stegemann
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Re: eLicenser Control Center error

Post by Dirk Stegemann » Mon Mar 12, 2018 11:44 am

Dirk Stegemann
Software Developer & QA
SMTG Digital Unit - Services


Steinberg Media Technologies GmbH
Hamburg, Germany

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Davor Devcic D3
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Re: eLicenser Control Center error

Post by Davor Devcic D3 » Tue Mar 13, 2018 11:37 pm

It's working now. Latest Cubase, Latest LCC, latest Win 10. Finally. Phew.
Cubase User Since 1992.

jazzplayer
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Re: eLicenser Control Center error

Post by jazzplayer » Wed Mar 14, 2018 10:08 am

:D :D :D :D :D
Cubase Pro 9.5.10. WIn 10 64 bit. i5 / 24 Gb RAM. SSD's. Licensed Waves plugins. Trilian. Lots of Focusrite outboard. MR 816X. Too many, but never enough guitars.....

donttouchmyaxe
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Re: eLicenser Control Center error

Post by donttouchmyaxe » Sun Mar 18, 2018 9:48 pm

Working for me.
Good job!

Ding 6dB
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Re: eLicenser Control Center error

Post by Ding 6dB » Mon Mar 19, 2018 8:22 pm

MacOS10.12.6
Cubase 9.5.1 & .2

Dongle not seen/recognised first boot everyday now.
Simple fix is to unplug dongle and put into a different USB socket.


Why is is this happening though - embarrassing in front of clients

Vinylizor
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Re: eLicenser Control Center error

Post by Vinylizor » Tue Mar 20, 2018 7:12 am

Ding 6dB wrote:
Mon Mar 19, 2018 8:22 pm
MacOS10.12.6
Cubase 9.5.1 & .2

Dongle not seen/recognised first boot everyday now.
Simple fix is to unplug dongle and put into a different USB socket.


Why is is this happening though - embarrassing in front of clients
I have been having problems in 9.5.10/20 with Cubase suddenly quitting with an eLicenser error.

I've just updated to the latest driver (its for mac as well as pc) and so far I've not seen this problem re-occur........
C10.5
Antelope Orion 32+ Thunderbolt
Core Audio driver
Mac Pro 6,1 3 GHz 10-Core Intel Xeon E5 64Gb Ram 1TB HD
OSX 10.14

wetstreet
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Re: eLicenser Control Center error

Post by wetstreet » Thu Jul 19, 2018 7:25 am

Hi , Same problem reinstalled win 9 x 64 bit .., done all , online supports .. sorry sucks.. done mantenance thing n all.
The attachment C 9.5 Lcc error.PNG is no longer available
getting this errors pls refer screen shots.. whats the point ?? Steinberg .. pls let me atleast load 9.5 n get me started.. thankx.. ws
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Yan_Jiznev
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Re: eLicenser Control Center error

Post by Yan_Jiznev » Wed Aug 08, 2018 3:07 am

denysbiz wrote:
Thu Jan 25, 2018 12:56 pm
I installed Direct2D from Microsoft (Windows6.1-KB2670838-x64) and the problem gone.
I had similar problem - Cubase 9.5 didn`t start due eLicenser problem. This helped me.

wetstreet
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Re: eLicenser Control Center error

Post by wetstreet » Thu Aug 16, 2018 10:56 am

Yan_Jiznev wrote:
Wed Aug 08, 2018 3:07 am
denysbiz wrote:
Thu Jan 25, 2018 12:56 pm
I installed Direct2D from Microsoft (Windows6.1-KB2670838-x64) and the problem gone.
I had similar problem - Cubase 9.5 didn`t start due eLicenser problem. This helped me.
tried this too , does not install on my PC .. thinking of going to win 10 ? will it work ?? will lose a lot of hardware though as no win 10 drivers.. thankx .. months now no cubase works, not even Cubase 8.5..

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Re: eLicenser Control Center error

Post by wetstreet » Fri Aug 24, 2018 3:16 pm

Dwangster wrote:
Tue Feb 27, 2018 7:00 pm
I have the same problem with Windows 7 SP1 64bit. Has anybody else using Windows 7 had this problem?
me , win 7 x 64 bit running 4th month now , submitted a ticket finally no response yet .. still waiting ..

wetstreet
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Re: eLicenser Control Center error

Post by wetstreet » Sat Aug 25, 2018 7:22 am

Hi , i purchased Cubase pro 9.5 , absolute 3 , halion 4 , halionsonic , groove agent 4 etc .. Nothing loads , the USB dongle seems fine , load no driver issues on other , PC , but Cubase crashes on loading , am i the only one with this problem ?? is it solved for others here ?? will it get solved in time ??? how long must i wait ?? i have submitted an open ticket .. is it getting worked upon ? will some one from Steinberg , or having similar issues , please respond ?? thankx

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Re: eLicenser Control Center error

Post by wetstreet » Sun Aug 26, 2018 2:00 pm

Dirk Stegemann wrote:
Mon Mar 12, 2018 11:44 am
eLC 6.10.7.6224 is available now:

https://www.steinberg.net/en/company/te ... enser.html
hi , please where did u get the eLC 6.10.7.6224 ?? i find only this version "eLicenser Control Center 6.11.3.1233"
may be this is the reason i Cubase pro 9.5 crashes on loading , for the last 4 months ???? tried every thing else.. running on win 7 x 64 ..

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drhardlove
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Re: eLicenser Control Center error

Post by drhardlove » Sun Oct 13, 2019 10:54 am

fizbin wrote:
Tue Dec 26, 2017 5:32 pm
Pro means sit there and do nothing while your client stares at you in disbelief.

This bug needs to be fixed immediately.
That is funny, no matter what anyone say. :lol:

I guess people at cubase floor is working hard enough, as in any large operation, except governmental ones maybe. But the organisation needs to address the response time issue, I believe. I guess there must be allocated more resources towards maintaining systems(s), than developing new, and selling them.
Who want to be known as the guy with new flashy clothes all the time, who ain't up to par when things matter?

If love of money is the case here, there is an easy cure. Love God and fellow man instead, serve them, and have abundant life.

The business model, and its governing mechanisms, should be examined for such weaknesses, so one don't end up as a wavering, falling evil empire.

I as sorry for the lengthy and somewhat artistic layout of thoughts on support. :D

If anyone read this far, I can add that I have spent days waiting for support, more than one time. This time I am waiting because my eLicenser bugs out repeatedly. I am in High Sierra 10.13, CB pro 10. My Newly fresh installed, OSX, eLicenser, and Cubase, seems to be very weary.

Especially the eLicenser that is. Sometimes it can't do jack *flower*, doesn't find anything, and can't even connect to server. If I do fresh install, it works maybe 1 and maybe 3 or 4 times.

I am waiting for my support...... Staring. :lol:

poky
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Re: eLicenser Control Center error

Post by poky » Sat Jan 18, 2020 10:40 am

Hello!
Anybody can help me?I bought another notebook,but i can't use elc license to new pc.I tryed reactivate,but it don' works.Can you write me,how can i do transfering dongle from older pc to new pc(step by step)
Thanks.

N-J
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Re: eLicenser Control Center error

Post by N-J » Mon Jan 20, 2020 3:43 pm

Hello everyone, the problem is that the license stopped working that you can make Windows 10.64 bits
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