I assume you have done a Multi-User installation with the Jazz Drum, while all other products are single user.
Please, uninstall Jazz Drums and re-install it.
Make sure the “Multi-User” option is not selected
(default is “not selected”)
If ( making the mistake of clicking ) installing for all users - the png ‘is’ missing.
Having taken your advice - and uninstalled the sound set
And reinstalled - without checking ‘install for all users’
The Library is now in the correct place
Media Bay can now see it
And the png is now visible
So the take away ( customer advice) from this thread is: whatever you do - do NOT click the ‘install for all users’ check box on installation.
Thank you Frank
As for the sounds:
I think they’re superb.
The sound is amazing
I’m still using Vintage Funky [sticks] which to me sounds like a drum kit should.
The kick wallops through, the snare transients cut straight through and those cymbals; they just shimmer.
A very playable and versatile kit that adapts well to further processing within GA4.
With such a solid core sound - it easily lends itself to rock, pop and pretty much anything else too.