With the eLicenser version 2.9.1.0 I’ve started to get errors like “Failed to get Info command”. Uninstalling Cubase (10.20) and re-installing it fixed the errors for the first launch of cubase after the clean install. Then on every subsequent launch of Cubase the eLicenser errors return. This leads me to believe that some state is being written after the first launch that creates a conflict with the eLicenser software (this is on Mac OS 10.13.6). I looked thru some backups and found one that used eLicenser version 2.8.2.0. So I copied over that old rev of the application and also restored the contents of /Library/Application Support/eLicenser. Now both Cubase 10.20 (and older version 10.05) are back to normal. They could of made changes between versions 2.8.2.0 and 2.9.1.0 to break things.