USB Elicenser disabled - no license trasactions

Steve, I just tried eBay and PayPal but my complaint was denied immediately because it was made so long ago.

I don’t know if you can answer for Steinberg but I’d like to ask the company to step in and help me reach a solution. How do I do that?

I don’t know if Steinberg had to return the money for those stolen licenses but I fail to see how the customer is to blame for this situation. I was on LA when I bought this and was black Friday time so I never suspect there was something wrong. Plus, never had an issue buying from eBay.

What seems more difficult to understand is that I had to install Cubase Elements and upgrade to Artist and then to Pro, according to seller instructions. And all of that was made inside my USB licenser. So Steinberg should have disabled or warned me then and not now, I think…