Cubase Artist 10.0.30 - Crash when I want to use the sampler

hello,

the same thing happened here.
the cubase crashs after the situations: when i try to right click some loop at the Media Bar on the right and ask for create Sampler Track; when i create a sample track and try to drag-and-drop some audio file. And sometimes just trying to click on the loops or audio files at the media bar it appears to be resolving something but then it crashes.
I didn’t tried to test with all of my loops. But that happened with the loops that came with the cubase 10 like blockbuster or caleidoscope. 44.1 and 24bits.

at some moment it appeared a message saying that the SamplerTrack.dll was not functioning right

Please give me some help
Thank you for the attention