Same here, I did try “support” also, but obviously they did not want to solve my problem, and their “answer” reveals that they didnt even read carefully what I actually wrote, also it seems they find it ok that every step in the conversation should delay the procces for about two days more every time.
Its been 5-6 days now, soon a week, since I left my order for H6 compettitive crossgrade and Padshop Pro, with documentation by foto, just as described,…
Not a single trace of my original order during the sales was left in their system as I was wiped out the ongoing order-procces and redirected to the eglibility window
Then the procces was ended, and I could do nothing until I reciewed a mail with diverse contradicting info, f.eks. there was a reference to another mail with a specifik password that I never recieved
Seems up the hill all the time, just to get what I did try to order, and then further more to get in contact with them and solve things becomes a PITA
Yes, guess its a sign, to back of, they dont really care