Groove Agent 5 crashing when browsing instruments and reversing the sound

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Jsingra
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Joined: Sat Nov 26, 2016 6:00 am
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Groove Agent 5 crashing when browsing instruments and reversing the sound

Post by Jsingra »

Hi,

Groove agent 5 has been crashing everytime i browse sounds under instruments tab and then try to reverse the sound under "Sample" tab. It is happening everytime i do this. Can anyone here confirm this issue or is it just me having this problem?

I am on mac.
10.14.6 mojave

thanks,
Jay
Cubase 10.5.12 Pro
Absolute 4
Macbook Pro 13-inch Early 2015, 2.7ghz, Dual-Core Intel Corei5 8GB RAM
macOS Mojave ver 10.14.6
Focusrite2i2, Arturia Minilab

Jsingra
Junior Member
Posts: 59
Joined: Sat Nov 26, 2016 6:00 am
Contact:

Re: Groove Agent 5 crashing when browsing instruments and reversing the sound

Post by Jsingra »

Can anyone from Steinberg support confirm this? or is it only me using Groove agent ?
Cubase 10.5.12 Pro
Absolute 4
Macbook Pro 13-inch Early 2015, 2.7ghz, Dual-Core Intel Corei5 8GB RAM
macOS Mojave ver 10.14.6
Focusrite2i2, Arturia Minilab

David W
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Joined: Sun May 12, 2019 1:23 pm
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Re: Groove Agent 5 crashing when browsing instruments and reversing the sound

Post by David W »

I cannot reproduce your issue here - but I am a Windows user and do not have access toa Mac.

Before doing anything else, upgrade to Groove Agent 5.0.20 if you have not done so already. The latest installer can be found amongst the Absolute 4 installers in Steinberg Download Assistant.

Jsingra
Junior Member
Posts: 59
Joined: Sat Nov 26, 2016 6:00 am
Contact:

Re: Groove Agent 5 crashing when browsing instruments and reversing the sound

Post by Jsingra »

David W wrote:
Wed Feb 12, 2020 1:11 am
I cannot reproduce your issue here - but I am a Windows user and do not have access toa Mac.

Before doing anything else, upgrade to Groove Agent 5.0.20 if you have not done so already. The latest installer can be found amongst the Absolute 4 installers in Steinberg Download Assistant.
Yep, It is updated one. Looks like this issue is on mac only. I am lil surprised with the response here, it seems not many people use groove agent.
Cubase 10.5.12 Pro
Absolute 4
Macbook Pro 13-inch Early 2015, 2.7ghz, Dual-Core Intel Corei5 8GB RAM
macOS Mojave ver 10.14.6
Focusrite2i2, Arturia Minilab

Jsingra
Junior Member
Posts: 59
Joined: Sat Nov 26, 2016 6:00 am
Contact:

Re: Groove Agent 5 crashing when browsing instruments and reversing the sound

Post by Jsingra »

Anyone from Steinberg support can confirm this or do i have to raise support ticket ?
Cubase 10.5.12 Pro
Absolute 4
Macbook Pro 13-inch Early 2015, 2.7ghz, Dual-Core Intel Corei5 8GB RAM
macOS Mojave ver 10.14.6
Focusrite2i2, Arturia Minilab

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