USB Dongles - quality complain !

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fried brains
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USB Dongles - quality complain !

Post by fried brains » Thu Jun 23, 2011 12:05 pm

so the things go like this. this is my 3rd syncrosoft dongle i have and it started to break in half (the external plastic), same like the other 2 before broke. so, i never had a USB stick that got broken, only the syncrosoft dongles brake. so the old light blue and new purple have bad plastic quality. so now i have to buy another one if i want any warranty for my licences (cause i do not think i can ask for any support if i bring a licence repaired with glue or some similar), and then it will brake again , and we roll in a circle - me, stupid buying dongles and the bastards making money on me. so can we make some better quality plastic and finish this story?
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Strophoid
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Re: USB Dongles - quality complain !

Post by Strophoid » Thu Jun 23, 2011 12:40 pm

+1
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Re: USB Dongles - quality complain !

Post by JClosed » Thu Jun 23, 2011 12:51 pm

I also don't like to use the dongle directly on a port where it can be easily damaged (like on a laptop).

I have solved this little problem by doing this things:

I bought a short USB extension cable (about 20 cm.).
I also bought a little plastic box (as used in electronics), just a little bigger than the dongle, but with enough room to add some protecting foam.

I connected the dongle to the extension cable and placed it inside the plastic box - together with protective foam. Only the extension cable is coming out of the box.

Now the dongle is protected and not easily damaged by bumping into it, and plugging in and out a lot can possibly damage the cable if something goes wrong, but the cable is easily replaced. The dongle itself is not plugged in and out at all.

If you take the total costs of this little operation it is a cheap way to protect the valuable licence stored on the dongle (and avoid the cost for replacing the dongle if it is damaged).

crofter
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Re: USB Dongles - quality complain !

Post by crofter » Thu Jun 23, 2011 12:53 pm

My dongle is in a small padded plastic box connected to a short usb cable, safe and sound, not as easy to lose either.
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Strophoid
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Re: USB Dongles - quality complain !

Post by Strophoid » Thu Jun 23, 2011 2:11 pm

We're with Steinberg, we're good at workarounds :P
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Re: USB Dongles - quality complain !

Post by Guest » Thu Jun 23, 2011 2:53 pm

Another of brain's incarnations. :yes:

philter2011
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Re: USB Dongles - quality complain !

Post by philter2011 » Thu Jun 23, 2011 5:44 pm

How do you manage to break the dongles anyway? Mine's in the back of my machine near the wall and feckin stays there. I suppose you have a problem if you use them on a laptop. Still, the dongle is THE most important thing after the actual program. Take better care of it 8-)
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dorremifasol
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Re: USB Dongles - quality complain !

Post by dorremifasol » Thu Jun 23, 2011 6:40 pm

I travel with my Dongle a lot, every day, from home to work and viceversa. It's in very bad shape by now, hold together with some tape.

I would like to have a better build Dongle to carry my expensive licenses. It's not cheap. A dongle like this one would be nice and elegant:
super-talent_pico-gold2[1].jpg
(66.83 KiB) Not downloaded yet
I have one of this and looks gorgeous! :)
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Re: USB Dongles - quality complain !

Post by Guest » Thu Jun 23, 2011 6:46 pm

Super Talent, eh? Does it make you a virtuoso, as well as hold licenses? :mrgreen:

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dorremifasol
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Re: USB Dongles - quality complain !

Post by dorremifasol » Thu Jun 23, 2011 7:58 pm

LOL, that would be nice :D
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Re: USB Dongles - quality complain !

Post by savadious » Thu Jun 23, 2011 9:57 pm

My solution that also gave peace of mind and security was to place the dongle inside my DAW.

Some USB cards include an internal USB connection such as in this photo I snagged from the internetz

Image


I would love to find a USB card with EVERY port inside the pc for dongle use ! That would be GREAT for those with many dongles - especially when you may rent out time in your studio and security may be an issue.


My current workaround was to use a USB breakout box that allows multiple USB connections from an open drive bay. I simply mounted this internally facing inside the pc - and leave the drive bay closed on the case so it remains unseen.

Image


Laptop users - I wish I had a solution, but my thought on that for YEARS has simply been to make an epoxy mold and set the dongle into it as it cures. Sealed, more durable but 100% unaccessable in case you or steinberg ever needs to open it to verify anything.

Basically like making ice cubes that become permanent. Just set the dongle into one (with metal connector un-coververed)
Image

NOTE: If you experiment with epoxy PLEASE upload ALL of your lic first so you are merely experimenting with a 100% EMPTY dongle. Once it is completely finished you can download your lic files again !


A few years ago I saw someone using wood for his dongles. They looked very nice.
Image
Image
Last edited by savadious on Fri Jun 24, 2011 7:47 am, edited 4 times in total.
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Woodcrest Studio

Re: USB Dongles - quality complain !

Post by Woodcrest Studio » Fri Jun 24, 2011 3:43 am

All mine (4) are cracked too. Small cracks, but all in the same place.

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jaslan
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Re: USB Dongles - quality complain !

Post by jaslan » Fri Jun 24, 2011 9:04 am

Savadious,
Nice post! Great pictures and all.
Sincerely,
J.L.
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Split
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Re: USB Dongles - quality complain !

Post by Split » Fri Jun 24, 2011 10:35 am

fried brains wrote:so the things go like this. this is my 3rd syncrosoft dongle i have and it started to break in half (the external plastic), same like the other 2 before broke. so, i never had a USB stick that got broken, only the syncrosoft dongles brake. so the old light blue and new purple have bad plastic quality. so now i have to buy another one if i want any warranty for my licences (cause i do not think i can ask for any support if i bring a licence repaired with glue or some similar), and then it will brake again , and we roll in a circle - me, stupid buying dongles and the bastards making money on me. so can we make some better quality plastic and finish this story?

They should make a "rubberised" one, you know... like those drum kits :lol:
??????Split
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Still at it... just!

philter2011
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Re: USB Dongles - quality complain !

Post by philter2011 » Fri Jun 24, 2011 10:47 am

Woodcrest Studio wrote:All mine (4) are cracked too. Small cracks, but all in the same place.
:willy:


I neglected to mention mine was encased in concrete and watched over by a private security firm 24/7 :lol:
Dome

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Woodcrest Studio

Re: USB Dongles - quality complain !

Post by Woodcrest Studio » Fri Jun 24, 2011 1:46 pm

philter2011 wrote:
Woodcrest Studio wrote:All mine (4) are cracked too. Small cracks, but all in the same place.
:willy:


I neglected to mention mine was encased in concrete and watched over by a private security firm 24/7 :lol:
LOL. I am going to concrete my hub into a cinderblock now. Never thought of that!

:thumbsup: :mrgreen:

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Re: USB Dongles - quality complain !

Post by Guest » Fri Jun 24, 2011 2:12 pm

Woodcrest Studio wrote:I am going to concrete my hub into a cinderblock now.
You're going to encase yer Dongle in concrete??? :shock: :shock: :shock:

Piccies, or it didn't happen.

On second thought, scratch that last request. Last thing I need is to have to take my eyeballs out with salad forks. ;)

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Re: USB Dongles - quality complain !

Post by savadious » Fri Jun 24, 2011 2:48 pm

mashedmitten wrote:
Woodcrest Studio wrote:I am going to concrete my hub into a cinderblock now.
You're going to encase yer Dongle in concrete??? :shock: :shock: :shock:

Piccies, or it didn't happen.

On second thought, scratch that last request. Last thing I need is to have to take my eyeballs out with salad forks. ;)

Ask and thy shall recieveth

Image
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Free 2gig online music data storage account here ---> http://db.tt/vbuo2sX Great FREEbie. Cubase Pro | Windows 10 x64 | Maschine Studio | Maschine Jam | Komplete Kontrol S88 | Komplete Kontrol S61 | Studio Logic SL990xp | Komplete Ultimate 11 | CC121 | Steinberg UR242 | Hatsune Miku | RIG Urban Workstation | Shreddage 2 | iMaschine iOS app | Cubasis on iPad pro (for remote gigs)

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Re: USB Dongles - quality complain !

Post by Guest » Fri Jun 24, 2011 3:34 pm

Shouldn't that be "Asketh and thou shall receiveth." ? :mrgreen:

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swamptone
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Re: USB Dongles - quality complain !

Post by swamptone » Fri Jun 24, 2011 3:54 pm

mashedmitten wrote:Shouldn't that be "Asketh and thou shall receiveth." ? :mrgreen:
Shouldn'teth thateth beeth "Shouldn'teth thateth beeth "Asketh andeth thouest shalleth receiveth." ?


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fried brains
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Re: USB Dongles - quality complain !

Post by fried brains » Sat Jun 25, 2011 10:37 am

so i decided to do like this - i bought a rubber transcend usb stick, took it out of rubber housing, put in the syncrosoft thing and the next time i will buy elicencer will be after a quality improvement!
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savadious
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Re: USB Dongles - quality complain !

Post by savadious » Sat Jun 25, 2011 9:45 pm

fried brains wrote:so i decided to do like this - i bought a rubber transcend usb stick, took it out of rubber housing, put in the syncrosoft thing and the next time i will buy elicencer will be after a quality improvement!

Ahh good idea. Mention of rubber gave me yet another idea.

HEAT SHRINK TUBING !

If you find one large enough to slide over the dongle and carefully apply a heat gun to make it snug !


note: upload lic. first just in case - as always
Image
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Free 2gig online music data storage account here ---> http://db.tt/vbuo2sX Great FREEbie. Cubase Pro | Windows 10 x64 | Maschine Studio | Maschine Jam | Komplete Kontrol S88 | Komplete Kontrol S61 | Studio Logic SL990xp | Komplete Ultimate 11 | CC121 | Steinberg UR242 | Hatsune Miku | RIG Urban Workstation | Shreddage 2 | iMaschine iOS app | Cubasis on iPad pro (for remote gigs)

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Re: USB Dongles - quality complain !

Post by Guest » Sat Jun 25, 2011 10:43 pm

ive covered mine in this : http://www.mocap.co.uk/silicone-tape.html

welds its self together and if you rap enough around it you could bounce it from one daw to another ! :lol: :lol:

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QuBe
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Re: USB Dongles - quality complain !

Post by QuBe » Sat Jun 25, 2011 10:56 pm

.
Considering the mission critical role of the dongle (housing hundreds if not thousands of dollars of licenses) and being the keystone in the operation of a DAW studio, it would be nice if the hardware was finally of a corresponding level of ruggedness and durability. Something like an Iron Key.

I've cracked two over the years...I even wrote to Syncrosoft to request reconsideration of their their design spec. And, while I received a nice reply back, nothing has happened in those years...unless them being made smaller counts as a durability enhancement.

If I crack mine again, I'm going to consider some of the ideas posted here...the re-housing in a ruggedized jump drive or embedding in epoxy are interesting ideas.

QuBe.
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Re: USB Dongles - quality complain !

Post by Guest » Sun Jun 26, 2011 11:42 pm

split said
They should make a "rubberised" one, you know... like those drum kits :lol:
You're not going to let Brains, brains, Immortal Hampster, fried brains etc. etc. forget about that are you? :lol:

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