Accidentally Deactivated E-licenser

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Sonbaris
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Accidentally Deactivated E-licenser

Post by Sonbaris » Mon Aug 29, 2016 3:20 pm

Hello;

I formatted my PC yesterday, and today I installed again my cubase 8.5 artist. When I'm using my e-licenser I think error occured. I saw 2 soft licenser on my products. then I want delete one of them. but accidentally used zero downtime on my E-licenser (broken &damage option, which is not) . But I have my E-licenser and now it is deactivated. I want to use it again. any helps ?

Sonbaris
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Re: Accidentally Deactivated E-licenser

Post by Sonbaris » Mon Aug 29, 2016 3:41 pm

and also it says on licences tab, All applications 25 h

Romantique Tp
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Re: Accidentally Deactivated E-licenser

Post by Romantique Tp » Mon Aug 29, 2016 3:44 pm

Download and install the latest version of the eLicenser Control Center:

http://www.steinberg.net/en/company/tec ... enser.html

If your licenses still don't show up after installing, contact support right now through your MySteinberg. Only them can help you.

http://www.steinberg.net/en/mysteinberg ... ducts.html
Every time someone says "it must be easy to add/fix", a programmer dies.

Cubase Pro and Wavelab Pro (latest), Windows 7 Ultimate 64-bit, MSI Z87-G45 GAMING, i5 4690k, GeForce GTX 760, almost every Steinberg plugin and expansion, Trilian, Komplete 10, etc etc etc etc

Sonbaris
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Posts: 3
Joined: Sun Jul 24, 2016 10:46 am
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Re: Accidentally Deactivated E-licenser

Post by Sonbaris » Mon Aug 29, 2016 4:08 pm

On the website, elicenser deactivated already. I can't send any ticket because my of country. I sent private message to the support member. Hope he helps.

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