Frequently crashes when press "Save"

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Booli
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Frequently crashes when press "Save"

Post by Booli » Wed Dec 21, 2016 12:23 am

Frequently, a running project gets into a state that can no longer be saved.
Any "Save" attempt crashes Cubase immediately.
Even when re-opening it, and press "Save" first thing, it just crashes instantly.

The workaround is to open the project in 8.5, and keep working there,
as you can't work on a project you can't save....

Has someone also met this issue?
Cubase Pro 9.5.40 / 10.0.5
OS X High Sierra 10.13.6
Mac Pro 16 cores | 64GB RAM | 1TB SSD
UAD Apollo Thunderbolt | 9.2.0

directcomposer
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Re: Frequently crashes when press "Save"

Post by directcomposer » Wed Dec 21, 2016 12:52 pm

same issue...at a loss

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Re: Frequently crashes when press "Save"

Post by directcomposer » Wed Dec 21, 2016 8:23 pm

Ok fixed problem.Had to completely uninstall Cubase using method they recommend.
This seemed to fix the problem....as it happened after I updated to Sierra and UAD 9.
Hope this helps.

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Booli
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Re: Frequently crashes when press "Save"

Post by Booli » Thu Dec 22, 2016 7:46 am

directcomposer wrote:Ok fixed problem.Had to completely uninstall Cubase using method they recommend.
This seemed to fix the problem....as it happened after I updated to Sierra and UAD 9.
Hope this helps.

Do you have any reference it may resolve the issue?
Cubase Pro 9.5.40 / 10.0.5
OS X High Sierra 10.13.6
Mac Pro 16 cores | 64GB RAM | 1TB SSD
UAD Apollo Thunderbolt | 9.2.0

directcomposer
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Re: Frequently crashes when press "Save"

Post by directcomposer » Sat Dec 31, 2016 9:28 am

Ok so I think I actually solved it....the reinstall only worked temporarily.
I put all vst and vst 3 plugins in separate folders on desktop and slowly added back into their proper folders while hitting scan in cubase.I found that Replika and Drumcore 3 were crashing the scanner and ultimately causing the save issue for me.,


hope this helps.

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Re: Frequently crashes when press "Save"

Post by directcomposer » Sun Jan 01, 2017 7:20 am

Ok retract that....a day later and it's back!!....I give up....will wait for update

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Re: Frequently crashes when press "Save"

Post by SonicConstructs » Fri Jan 20, 2017 9:40 pm

Always been in the habit of saving regularly. Now in Cubase 9 I'm getting the occasional crash when pressing CMD S (to save).

This is only happening occasionally but its always the same (new project saved as -1 file size 700K or so) and crash but there is definitely something there in C9 - it doesn't do it in C8

cheers

Alan
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Re: Frequently crashes when press "Save"

Post by adam2410 » Sun Mar 12, 2017 7:10 pm

Cubase 9 is one of the most stable and reliable DAWs on the market, allowing you to focus entirely on what’s really important: your creativity and your productions
:-)
Cubase Pro 9.0.0 Build 92 (64-bit) on Windows 7 64 frequently crashes when:
- saving projects
- changing HALion Sonic presets
- changing GA4 presets
- changing UAD presets
- occasionally
:(
I didn't have this kind of problem with Cubase Pro 8
Win 7 64 | 8.00 GB | Intel Xenon 2.66GHz (Dual-Quad)
MOTU UltrLite mk3
Steinberg Cubase Pro 8 | 9
HALion Sonic 3 | GA4
UAD-2 Quad PCI-e
Spectrasonics Omnisphere | Trillian | Stylus RMX

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Re: Frequently crashes when press "Save"

Post by dooogiee » Wed Feb 21, 2018 5:59 pm

Did anyone find a solution?

I've been running 9.5 with no problems for 6 weeks, and now suddenly having this crash-on-save issue, every time for my current project :(

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Re: Frequently crashes when press "Save"

Post by DoobieJr » Tue Mar 27, 2018 4:35 am

Having this same issue with Cubase 9.5 on Mac.

My most recent project suddenly crashes every time I try to save it. Tried to open an earlier backup file but same result.

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TweakGeek
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Re: Frequently crashes when press "Save"

Post by TweakGeek » Sat May 19, 2018 1:53 am

I'm running Cubase 9.5.21. My older sessions save normally, however I just created a new, completely empty session. It crashes when saving. Re-booted, same thing. Any fixes on this?

bartkok
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Re: Frequently crashes when press "Save"

Post by bartkok » Fri Jun 01, 2018 4:35 pm

Having the same issue
Here's my crash log
https://www.dropbox.com/s/0w4vqe1udk0wr ... 2.rtf?dl=0

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AbrahamMusicProject
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Re: Frequently crashes when press "Save"

Post by AbrahamMusicProject » Sat Jun 16, 2018 3:42 am

ever since update to 9.5.30.192 I am having same problem (on a Mac) - Cubase not only crashes on save.. but crashes on autosave cycles, and what seems to be random times. Naturally the crashed "saved" files are corrupted and smaller than the file should be.

I haven't been able to save final mixes and my album project has been impossible to complete. Everything was perfect at 9.5.20

VERY VERY Frustrating

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Re: Frequently crashes when press "Save"

Post by Colonel Monroe » Tue Jul 10, 2018 12:50 am

Updated Mac to Cubase 9.5.3 and new UAD on same day last weekend
Since then, most recent project crashes with any/all efforts to save, ie. save, save as, create backup, etc.
Unbelievably frustrating and amazed there is seemingly no solution or patch mentioned anywhere.
I can't even export the audio files in order to rebuild project without crashing first.
Efforts to open backups get bizarro error message that the project was created in 'Cubase .1.x . WTH is that?
I am literally out of business until a fix arrives. Please, guys. What's the problem here?

nilbul
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Re: Frequently crashes when press "Save"

Post by nilbul » Thu Jul 19, 2018 12:31 am

I have exactly the same issue with last update.
I can't normally work. I'm building a composition and clicking SAVE and boom.
A lot of minutes of my work going to trash :(
I didn't have these problems with earlier version.
Any suggestions? :)
Macbook Pro 2GHz Intel Core i7, 8 GB RAM, AMD Radeon HD6490M 256MB, MacOS 10.10.5, Focusrite 2i2, a lot od VST intruments and effects, latest versions onboard

Sharkc
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Re: Frequently crashes when press "Save"

Post by Sharkc » Wed Jul 25, 2018 9:52 pm

I am having the same problem since upgrading to 9.5.3 Had no problems up to this point, even
with projects I started in 8.5. I did see there was a 9.5.35 but it's not on the site yet?

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Booli
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Re: Frequently crashes when press "Save"

Post by Booli » Mon Jul 30, 2018 6:31 pm

Solved with the latest update!
Cubase Pro 9.5.40 / 10.0.5
OS X High Sierra 10.13.6
Mac Pro 16 cores | 64GB RAM | 1TB SSD
UAD Apollo Thunderbolt | 9.2.0

MIGPROD2018
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Post by MIGPROD2018 » Tue Aug 07, 2018 7:42 pm

Same problem. Still with Mavericks but it was running just fine before i updated to 9.5.30. Any news about this?
I Have to work!!!! It's impossible to work this way.
Steinberg, please do Somethig about this.. ASAP!!!

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Re: Frequently crashes when press "Save"

Post by audiorommet » Fri Aug 10, 2018 7:02 pm

Same with me, and its the first time i experience this issue. Started a couple of weeks ago after updating to 9.5.3. Very frustrating! New and old projects crash when i hit "save"..

Also tried to reinstall / roll-back a couple of months using Time Machine. That wasn't helping much either ... ? Projects i was working on in the spring time (when everything was working just fine) also crashed - now with 9.5.2 .. isn't that weird? There was no "save" crash in the spring time as far as i can remember (?)

I have no idea what to do. Maybe remove and reinstall Cubase from scratch. Hopefully that will fix the problem. Or an update from Steinberg soon ..
Apple MacPro 3,2 GHz 2 X Quad Core Intel Xeon 10 GB RAM | OSX 10.9.3 | RME Fireface 800 | Cubase 8 |

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Re: Frequently crashes when press "Save"

Post by MIGPROD2018 » Sat Aug 11, 2018 5:47 pm

I just uninstalled Cubase with 9.5.3 and made a fresh install of 9.5.0 and then the update to 9.5.21. and it's working again like before.. So I advise everyone to do this.. Erase the old one. and install it like it was new.. No going back with time machine or something like that. fresh install and then the "old" 9.5.21 update...
I really don't understand how Steinberg engineers didn't noticed this bug in this new update.. it's happening to everyone, with different OSX or Windows..
Hope they release 9.5.4 soon as possible.

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Re: Frequently crashes when press "Save"

Post by audiorommet » Sun Aug 12, 2018 6:17 pm

Ok, will try that when im back from vacation in a week or so. But from where can i download 9.5.21?
Apple MacPro 3,2 GHz 2 X Quad Core Intel Xeon 10 GB RAM | OSX 10.9.3 | RME Fireface 800 | Cubase 8 |

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Re: Frequently crashes when press "Save"

Post by MIGPROD2018 » Mon Aug 13, 2018 9:26 am

The normal 9.5.0 you download from your steinberg account (+- 12 gb) and then you just google for 9..21 update and it appears right away.
If you have any problems just send me a message and i can arange it for you. but hopefully steinberg will release a new update with all of this fixed..
I really hope they do...

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Re: Frequently crashes when press "Save"

Post by audiorommet » Mon Aug 13, 2018 6:13 pm

Thanks, found and downloaded 9.5.2. Hope the reinstall works. Keeping my fingers crossed ..
Apple MacPro 3,2 GHz 2 X Quad Core Intel Xeon 10 GB RAM | OSX 10.9.3 | RME Fireface 800 | Cubase 8 |

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Re: Frequently crashes when press "Save"

Post by Whirly » Thu Aug 16, 2018 4:33 pm

I have this problem too, just in case it helps to report it here. Trashing prefs doesn't fix it.

The crash leads to the following issue:
"Project xxxxx.cpr was created with Cubase 1.x.
This program version cannot load it."
Cubase Pro 10
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Martin.Jirsak
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Re: Frequently crashes when press "Save"

Post by Martin.Jirsak » Fri Aug 17, 2018 6:16 am

Hi,

Plese make sure the latest update (Cubase 9.5.30 at this moment) is installed. Share the dmp (Windows: Documents/Steinberg/crash dumps) or crash (Mac: macOS Console utility) file here to be able to resolve it, please.
Martin Jirsak
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