[SOLVED] Static Ever 3 Bars, Audio Not Keeping Time

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Jreber67
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[SOLVED] Static Ever 3 Bars, Audio Not Keeping Time

Post by Jreber67 » Fri Dec 23, 2016 4:09 pm

Greetings,

When listening to the demo track via headphones thru the UR22MKII I hear an audio glitch every 3 bars or so plus the audio skips and is not keeping time--I enabled the metronome to check this. When listening to the demo song on the iPad speakers and the UR22 disconnected the song sounds great. There is also latency when listening to non-Cubasis LE audio (system audio, other soft synths, etc) thru the UR22 headphones.

The UR22 5v connecter is being used with the power selector in the proper position and the other end of the cable plugged into a working power strip.

iPad Pro First Generation ML0Q2LL/A
iOS 10.2

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LSlowak
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Re: Static Ever 3 Bars, Audio Not Keeping Time

Post by LSlowak » Fri Dec 23, 2016 6:21 pm

Hi Jreber67,

Thanks for your message.

Please make sure to install the latest available UR22mKII firmware update that resolves audio recording and playback issues on iOS 10:

https://www.steinberg.net/en/newsandeve ... -3931.html

https://www.steinberg.net/en/support/do ... 2mkii.html

I assume this should help to solve the current issues.
Please let me know if it does...

Thanks,
Lars
Lars Slowak - Project Management & Team lead Cubasis
Steinberg Media Technologies GmbH
Hamburg, Germany
Check out Steinberg on YouTube, Twitter and Facebook

Jreber67
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Joined: Fri Dec 23, 2016 3:35 pm
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Re: Static Ever 3 Bars, Audio Not Keeping Time

Post by Jreber67 » Fri Dec 23, 2016 7:41 pm

I installed the latest driver moments ago and this fixed all of the issues that I had. Thanks for the very quick response.

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LSlowak
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Re: Static Ever 3 Bars, Audio Not Keeping Time

Post by LSlowak » Mon Dec 26, 2016 1:56 pm

Thanks for the update!
Glad to hear it helped to solve the issue!

Best,
Lars
Lars Slowak - Project Management & Team lead Cubasis
Steinberg Media Technologies GmbH
Hamburg, Germany
Check out Steinberg on YouTube, Twitter and Facebook

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