eLicenser Issue After Windows 10 Update

Use this forum for an overview of issues and to report new ones.
Post Reply
screentan
Junior Member
Posts: 113
Joined: Wed May 04, 2011 3:25 pm
Contact:

eLicenser Issue After Windows 10 Update

Post by screentan » Fri May 12, 2017 11:13 pm

I ran the Windows 10 Creators Update yesterday and now my Cubase 9 won't load. It says "Soft-eLiceneser doesn't have enought permissions to run properly. Please run LCC to fix this problem." What is the LCC? Also the message has two typos so should I be suspicious?
Attachments
eLicenser LCC.jpg
(21.26 KiB) Not downloaded yet

User avatar
MrSoundman
Senior Member
Posts: 2409
Joined: Fri Dec 24, 2010 3:27 am
Contact:

Re: eLicenser Issue After Windows 10 Update

Post by MrSoundman » Sat May 13, 2017 1:20 am

This happens after each of the major Windows 10 updates. Just run the eLicenser Control Center "as Administrator" -- right-click and select More > Run as Administrator. You only need to do that once. LCC was the former name of the eLicenser Control Centre.
Windows 10 • Cubase 10.5.0 • WaveLab 10.0.0 • SpectraLayers 6.0.20 • HALion 6.3.1 • Groove Agent 5.0.20 • Midex

George73
New Member
Posts: 1
Joined: Tue Dec 05, 2017 7:07 am
Contact:

Re: eLicenser Issue After Windows 10 Update

Post by George73 » Tue Dec 05, 2017 8:42 am

hi! i have the same problems after windows 10 update... i did that you said and nothing happens. then i delete elicenser and i download the latest one,i activated it, but the problems are still there. Is there anything else to do; thanks George

User avatar
MrSoundman
Senior Member
Posts: 2409
Joined: Fri Dec 24, 2010 3:27 am
Contact:

Re: eLicenser Issue After Windows 10 Update

Post by MrSoundman » Tue Dec 05, 2017 10:03 pm

Log a support ticket via MySteinberg.
Windows 10 • Cubase 10.5.0 • WaveLab 10.0.0 • SpectraLayers 6.0.20 • HALion 6.3.1 • Groove Agent 5.0.20 • Midex

OrangeRecords
New Member
Posts: 6
Joined: Tue Nov 28, 2017 4:00 pm
Contact:

Re: eLicenser Issue After Windows 10 Update

Post by OrangeRecords » Tue Dec 05, 2017 11:03 pm

just, for information only. .I read about the problems with win 10 all over, they ruin work, make chrashes, and freeze fo programs, You cannot do real work anymore with Win 10 .Please ! someone give us a now O.S win will forever be a Beta software .

User avatar
Ed Doll
Site Admin
Posts: 1151
Joined: Thu May 16, 2013 11:18 am
Contact:

Re: eLicenser Issue After Windows 10 Update

Post by Ed Doll » Wed Dec 06, 2017 8:04 am

We have an article on this topic here: https://helpcenter.steinberg.de/hc/en-u ... -eLicenser
Ed Doll, Support Manager
Steinberg Media Technologies GmbH
Hamburg, Germany

Connect with Steinberg on Facebook, YouTube, Twitter, Instagram and SoundCloud!

wanderer
New Member
Posts: 39
Joined: Thu Apr 12, 2012 6:08 pm
Contact:

Re: eLicenser Issue After Windows 10 Update

Post by wanderer » Wed Dec 06, 2017 3:53 pm

This might be of help. Had this problem myself: cubase would not launch and eLicenser got stuck on maintenance. Tried uninstalling old and installing latest version of eLicenser. Still had problems. Turns out windows update had installed a microsoft driver for the usb 3 port. Uninstalled this and installed the manufacturers latest usb 3 driver. Then installed eLicenser and [important] run as admin and did maintenance successfully. Been rock solid ever since.
I do now dread windows [10] updates every 6 months and I am always nervous about cubase annual 0.5 updates as well. I wish these system glitches could be ironed out by having some sort of agreed protocol between microsoft and steiny ....
Best of luck - I know how you feel.
ASUS A53 Laptop. Intel Core i7 2670M. Intel HD Graphics 3000. Windows 10 Home [1903].
Cubase Pro 10.0.40; Cubase Pro 9.5.50; Wavelab Pro 9.5.50; Halion 6.3.10

Durvo1
New Member
Posts: 1
Joined: Mon Jan 29, 2018 7:15 pm
Contact:

Re: eLicenser Issue After Windows 10 Update

Post by Durvo1 » Mon Jan 29, 2018 7:18 pm

Could you tell me the usb info windows indtalled so I can uninstall it please? Its screwed all my software not just cubase🤬

Post Reply

Return to “Issues”

Who is online

Users browsing this forum: No registered users and 1 guest