Where's the DDP Player to send it to the clients?

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Where's the DDP Player to send it to the clients?

Post by Sonik » Sat Oct 28, 2017 4:22 pm

:?:
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Re: Where's the DDP Player to send it to the clients?

Post by cheveyo » Sat Oct 28, 2017 10:36 pm

...for Windows and for Mac?
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Re: Where's the DDP Player to send it to the clients?

Post by Sonik » Sun Oct 29, 2017 4:16 am

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Re: Where's the DDP Player to send it to the clients?

Post by cheveyo » Sun Oct 29, 2017 11:49 pm

It was not an answer from me ;-)
I just wanted to enhance your question.

On Mac the player is installed automagically, but would be good if you can distribute the DDP with both players (Win AND Mac!) in case the client runs on a different platform...
Would be bad to download the installer for 2 platforms and extract the DDP player from both... :-(
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Re: Where's the DDP Player to send it to the clients?

Post by bob99 » Tue Oct 31, 2017 4:54 am

It's in the Additional Content folder in the 9.5 installer.

Does seem odd that a Wavelab Windows user has to download the full 9.5 Mac installer (after downloading the Mac Steinberg Download Assistant) to get the Mac DDP Installer that they're going to need to send to the client along with the Win DDP installer.

And vice versa.

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Re: Where's the DDP Player to send it to the clients?

Post by paquito » Tue Oct 31, 2017 12:52 pm

I think the Player is an Helloween-Gift (-Joke?) for free and is it not finished yet.

For my clients I use the Hofa DDP Payer Maker.
https://hofa-plugins.de/en/plugins/ddp-player-maker/

That is how it has to be done. O.K. it is not for free (70 Euro). But it works perfectly and the Player (both Mac/Win) is in the DDP integrated. You only sent the DDP-Folder to your client and he can directly start the Player without installing anything. And he can also burn a CD to check it everywhere.
Very comfortable!
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Re: Where's the DDP Player to send it to the clients?

Post by bob99 » Tue Oct 31, 2017 6:58 pm

I agree it really does need the added features to be used instead of the others, but mostly, is it too late to include both DDP installers in both the Win and Mac Wavelab 9.5 installers? If you don't have a Win and a Mac computer, you can't even get both DDP installers to send to clients.

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Re: Where's the DDP Player to send it to the clients?

Post by bob99 » Thu Nov 02, 2017 10:27 am

So how do you get both installers? You always need to send both installers.

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Re: Where's the DDP Player to send it to the clients?

Post by Justin P » Thu Nov 02, 2017 1:32 pm

Yes, the DDP Player seems to have fallen short. The GUI actually pretty nice but without ability to burn a CD, or export each track as WAV, that is a bit of a show stopper right there.

This, combined with the seemingly not smooth/clear way to send your clients both a Mac and PC version of the player makes it not ready for professional use.

I don't see it replacing the great HOFA DDP Player Maker anytime soon. Everything about that app is perfect and maybe something Steinberg didn't think about is that sometimes different people involved with the same project are on both Mac or PC, not just one platform. HOFA and Sonoris have Mac and PC versions for clients to choose from, and Sonoris also has an iOS app (but no Android yet). I find that many younger clients don't even have a Mac or PC and live on the phone or iPad which is something for all DDP Player companies to think about ASAP.

We don't have time to ask ahead of time what people need for a DDP Player (Mac or PC), we need to just send them the download link, instructions, and they can work with either the Mac or PC version as they choose.

I guess the DDP Player app is better than nothing for some casual users but it's not really for every day professional use, yet.
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Re: Where's the DDP Player to send it to the clients?

Post by PG » Thu Nov 02, 2017 3:56 pm

There should be a unified Mac/Windows installer for the DDP player, is next minor update.
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Re: Where's the DDP Player to send it to the clients?

Post by Sonik » Thu Nov 02, 2017 4:20 pm

PG wrote:
Thu Nov 02, 2017 3:56 pm
There should be a unified Mac/Windows installer for the DDP player, is next minor update.
Thanks PG.
Still in November?
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Re: Where's the DDP Player to send it to the clients?

Post by PG » Thu Nov 02, 2017 4:28 pm

Yes, end of...
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Re: Where's the DDP Player to send it to the clients?

Post by bob99 » Fri Nov 03, 2017 6:39 pm

paquito wrote:
Tue Oct 31, 2017 12:52 pm
I think the Player is an Helloween-Gift (-Joke?) for free and is it not finished yet. For my clients I use the Hofa DDP Payer Maker. https://hofa-plugins.de/en/plugins/ddp-player-maker/
That is how it has to be done. O.K. it is not for free (70 Euro). But it works perfectly and the Player (both Mac/Win) is in the DDP integrated. You only sent the DDP-Folder to your client and he can directly start the Player without installing anything. And he can also burn a CD to check it everywhere. Very comfortable! Best reguards
+1 to everything Paquito says here and everything Justin says. Really it needs to do everything the Hofa Player Maker does to justify sending it to clients imo:

Standalone executable run, with no install,for Mac and Win. Players saved to DDP folder.
Burn CD (selectable yes or no when making the player)
Make Files (selectable yes or no when making the player)
Player associated with the specific DDP you're making it for.

https://www.youtube.com/watch?v=ACQ5B6qsoXA

And Justin has a good point about mobile for the future.
Last edited by bob99 on Fri Nov 03, 2017 7:38 pm, edited 1 time in total.

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Re: Where's the DDP Player to send it to the clients?

Post by bob99 » Fri Nov 03, 2017 7:05 pm

Or the client can buy the Hofa player for $14 to do the same thing (although that does require install). But that's how affordable this has become.

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Re: Where's the DDP Player to send it to the clients?

Post by bob99 » Sat Dec 23, 2017 8:38 pm

PG wrote:
Thu Nov 02, 2017 3:56 pm
There should be a unified Mac/Windows installer for the DDP player, is next minor update.
Is there a unified installer yet? I don't see it, or how to get it.

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Re: Where's the DDP Player to send it to the clients?

Post by stingray » Tue Dec 26, 2017 2:44 pm

bob99 wrote:
Sat Dec 23, 2017 8:38 pm
Is there a unified installer yet? I don't see it, or how to get it.
Me neither. I don't think it's available yet.

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Re: Where's the DDP Player to send it to the clients?

Post by grello » Thu Feb 15, 2018 5:44 pm

Any news about the DDP Player?
Where can I download a Mac-Installer for Mac-Clients (I'm on Windows)?
PG, please....

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Re: Where's the DDP Player to send it to the clients?

Post by PG » Thu Feb 15, 2018 7:54 pm

The DDP Player will be updated in WaveLab 9.5.20 that should appear by the end of the month.
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Re: Where's the DDP Player to send it to the clients?

Post by hesca116 » Sat Mar 03, 2018 7:16 pm

Hello friends, any news on the DDP player installer? its march already and I could'nt find anything on the website

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Re: Where's the DDP Player to send it to the clients?

Post by bob99 » Sat Mar 03, 2018 9:08 pm

hesca116 wrote:
Sat Mar 03, 2018 7:16 pm
Hello friends, any news on the DDP player installer? its march already and I could'nt find anything on the website
You have to run the Wavelab Pro 9.5.20 Update. That will update the DDP Player that's installed on your computer, as you'll see in the install dialogs. There is no separate DDP Player update installer.
https://www.steinberg.net/index.php?id= ... ro_9_5&L=1

There have been 3 DDP Player versions. 1.0.0, 1.0.10, 1.0.20. Check which version you're using in the DDP Player About menu.

Running the original DDP Player 1.0.0 installer (which is still the only DDP Player installer we have to send to clients I believe, correct me if I'm wrong) offers a Check For Updates option in the install, but it doesn't see the 1.0.20 update here, and the 1.0.10 update it does see doesn't install correctly on Windows 10 for me (the installer says it's installed, but the Player "About" says otherwise). I think Steinberg might need to check that, or correct me on that, but I can't get it to update this way on two Windows 10 computers here, so unless it's just me, the client can't install the latest version either.

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Re: Where's the DDP Player to send it to the clients?

Post by hesca116 » Sat Apr 28, 2018 8:25 pm

Thanks Bob99,

Is there a link we can use for our clients to be able to use DDP Player without having to install Wavelab altogether?

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Re: Where's the DDP Player to send it to the clients?

Post by bob99 » Sun Apr 29, 2018 9:23 am

There's no link for the client that I know of.

You need to download the latest Wavelab 9.5 Pro Full Installer using the Download Assistant
(https://www.steinberg.net/en/support/co ... stant.html), then start the install to extract the Windows and Mac DDP Player installers that are in the Additional Content folder. You shouldn't need to complete the install, just get as far as extracting to the main folder, and navigating to the Additional Content folder. Then you can send the clients the Win and Mac DDP Player installers that are in there. (they're both there, for Win and Mac, in the latest 9.5 Pro full installer).

But the Windows DDP Player installer (and probably the Mac installer) doesn't find the latest DDP player update (1.0.20) when the client installs. Even if it did, the latest Windows DDP Player version 1.0.20 still has the distortion problem with default Windows 48K SRC playback. So you need to tell the client to change the Windows playback to 44.1K until that's fixed. ( download/file.php?id=28191)

Also, you should tell the client to use the "check for updates" option when installing, otherwise they'll end up with the 1.0.0 version, with it's issues.
Last edited by bob99 on Mon Apr 30, 2018 9:51 pm, edited 2 times in total.

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Re: Where's the DDP Player to send it to the clients?

Post by hesca116 » Mon Apr 30, 2018 8:51 pm

This is odd.... I remember the promotional videos saying something like "now you can have your clients listen to finished DDPs".... maybe I´m wrong but that was one of the appeals of this DDP player.

What a shame.

Well, thanks!

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Re: Where's the DDP Player to send it to the clients?

Post by bob99 » Mon Apr 30, 2018 9:12 pm

hesca116 wrote:
Mon Apr 30, 2018 8:51 pm
This is odd.... I remember the promotional videos saying something like "now you can have your clients listen to finished DDPs".... maybe I´m wrong but that was one of the appeals of this DDP player.

What a shame.

Well, thanks!
You can do that. But you have to send the clients the Players, just like with Hofa. In the case of Steinberg, you send the clients the Mac and Windows DDP Player Installers, that are in the Additional Content folder. They're about the same file size as the Hofa players.

Steinberg (and Hofa and Sonoris) don't provide a download link for the client to download the players. You send the clients the Player Installers, along with the DDP.

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Re: Where's the DDP Player to send it to the clients?

Post by Justin P » Mon Apr 30, 2018 9:49 pm

For the record, Sonoris and HOFA DDP Player deliveries work differently, but both are far easier than the current Steinberg solution.

With HOFA, you load the existing DDP into the DDP Player Maker app on your computer, and it generates a subfolder in the DDP folder with a separate Mac and PC DDP Player with a few options that that creator can control. It zips it all up for you and then you transmit it to your clients as you wish.

Then your client simply downloads the DDP and when they unzip or extract the zip, they can launch the DDP Player without any hassle. No password etc.

The Sonoris player requires the client to separately download and install the Mac or PC DDP Player, authorize it one time with a code, and then the client can drag the DDP into the DDP Player to listen, analyze, burn a CD etc.

I send all projects with the HOFA DDP Player because I think it's easier but now and then the Sonrois DDP Player comes in handy as an alternate option to troubleshoot.

The bonus with owning the Sonoris DDP Player OEM is that you can also let your clients use the iOS DDP Player which seems to be getting more and more use as we shift away from desktop and laptop computers. Many younger clients don't even have a laptop or desktop. Sonoris says an Android version could be coming too.

Either way, I don't think the Steinberg solution is very well implemented and for anybody serious about DDP delivery for client approval may want to rely on HOFA DDP Player Maker until some things are sorted out, unless it's really not possible to spend the extra money for it.

I really think Steinberg would have been better off partnering with HOFA on this endeavor like they have done with other 3rd party companies rather than with what we ended up with. The GUI looks nice but nearly everything else is lacking.
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