Video stuttering in Cubase 9.5.10

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Iftekharul Anam
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Video stuttering in Cubase 9.5.10

Post by Iftekharul Anam » Thu Dec 14, 2017 11:43 am

So, sometimes the video stutters, and along with it, everything stutters. Except for audio. Audio remains fine. But everything else including mixer, meter display, mouse, transport bar etc lags and stutters.

And it becomes fine after few seconds. Again happens somewhere random.

This whole phenomenon appears to be random. Anyone else?
Last edited by Iftekharul Anam on Mon Dec 18, 2017 4:56 pm, edited 1 time in total.
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Re: Video stuttering in Cubase 9.5.10

Post by anilnc » Fri Dec 15, 2017 6:13 am

I am also getting same issue. But for me it happens continuously once it started to stutter. It makes me irritated as even in my previous PC it was same with Cubase 6.5, i7 920 2.67 cpu, 12gb ram, 512MB GPU and Windows 7 x64. See my latest PC in my signature and I am still getting same problem.
i7 7700k 4.2Ghz, 32GB RAM, MSI GTX 1050 2GB, Windows 10pro x64, Cubase 9.5.1, Cubasis 2, Cubase IC Pro, Halion 5, couple of third party vsts, RME UCX, Panaroma P4, PadKontrol, Nocturn, Triton.

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Re: Video stuttering in Cubase 9.5.10

Post by faaraotron » Fri Dec 15, 2017 11:27 am

I have it so that everything goes like in slow motion.
Cubase 9.5 , PC: core i7-2600, 3.40 GHz, 16GB ddr3 , 2 TB WD caviar black, win10 home, UAD-1, UR28M, CC121, CMC QC

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Re: Video stuttering in Cubase 9.5.10

Post by Crimson » Fri Dec 15, 2017 9:41 pm

Same issues here, even before maintenance update.
I already posted topic about this problem.
I tried trashing cubase preferences, reinstalling it, but nothing helps.
Btw Cubase 9.0.3 works on the same computer without any of these problems.

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Re: Video stuttering in Cubase 9.5.10

Post by Fab4 » Sat Dec 16, 2017 7:56 am

Same here with Windows 7 64. Rolled back to 9.5

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Re: Video stuttering in Cubase 9.5.10

Post by Iftekharul Anam » Sun Dec 17, 2017 7:56 pm

Well, it is sort of unbelievable to me why Steinberg did not address this serious issue in the recent 9.5.10 maintenance update. Anyways, lets see what happens.
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Re: Video stuttering in Cubase 9.5.10

Post by Iftekharul Anam » Sun Dec 17, 2017 7:58 pm

Fab4 wrote:
Sat Dec 16, 2017 7:56 am
Same here with Windows 7 64. Rolled back to 9.5
Did you mean 9.0.30? Cause the problem we are talking about also persisted on 9.5!
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Re: Video stuttering in Cubase 9.5.10

Post by anilnc » Mon Dec 18, 2017 6:48 am

The problem persisted to me even in cubase 6.5 windows 7 but with old PC
i7 7700k 4.2Ghz, 32GB RAM, MSI GTX 1050 2GB, Windows 10pro x64, Cubase 9.5.1, Cubasis 2, Cubase IC Pro, Halion 5, couple of third party vsts, RME UCX, Panaroma P4, PadKontrol, Nocturn, Triton.

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Re: Video stuttering in Cubase 9.5.10

Post by anilnc » Mon Dec 18, 2017 6:51 am

Please steinberg reply something, I am getting serious trouble with my projects. I don't want to loose my clients. It is such a shame and embarassing.
i7 7700k 4.2Ghz, 32GB RAM, MSI GTX 1050 2GB, Windows 10pro x64, Cubase 9.5.1, Cubasis 2, Cubase IC Pro, Halion 5, couple of third party vsts, RME UCX, Panaroma P4, PadKontrol, Nocturn, Triton.

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Re: Video stuttering in Cubase 9.5.10

Post by anilnc » Mon Dec 18, 2017 6:52 am

I already sent support request 10 days back and still don't know if they read the mail or not. No reply.
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Re: Video stuttering in Cubase 9.5.10

Post by anilnc » Mon Dec 18, 2017 9:59 am

bump
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Re: Video stuttering in Cubase 9.5.10

Post by Crimson » Thu Dec 21, 2017 11:06 pm

If you have Nvidia card, try turning off "Nvidia Shadowplay" in GeForce Experience app.

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Re: Video stuttering in Cubase 9.5.10

Post by anilnc » Fri Dec 22, 2017 3:27 am

At the moment I degraded the drivers backward with January 2017 driver version and seems fine so far
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Re: Video stuttering in Cubase 9.5.10

Post by Iftekharul Anam » Sat Dec 23, 2017 7:09 pm

anilnc wrote:
Fri Dec 22, 2017 3:27 am
At the moment I degraded the drivers backward with January 2017 driver version and seems fine so far
Would you please share the driver 'version' here?

Currently I have version 388.71
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Re: Video stuttering in Cubase 9.5.10

Post by amitnj29 » Sun Dec 24, 2017 11:01 pm

I am asking a little off from the topic. But please help me out !

Can you please tell me what software you use to encode the video to H.264
I tried with this : www.h264encoder.com/

but its still showing missing thumbnails.

One more issue: I dont know why, but it looks like audio and picture are delayed by milliseconds, even though I put the audio right on spot with picture. Please help !!

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Re: Video stuttering in Cubase 9.5.10

Post by Iftekharul Anam » Mon Dec 25, 2017 3:03 pm

amitnj29 wrote:
Sun Dec 24, 2017 11:01 pm
I am asking a little off from the topic. But please help me out !

Can you please tell me what software you use to encode the video to H.264
I tried with this : www.h264encoder.com/

but its still showing missing thumbnails.

One more issue: I dont know why, but it looks like audio and picture are delayed by milliseconds, even though I put the audio right on spot with picture. Please help !!
Well, I use ''http://www.any-video-converter.com/prod ... ideo_free/''.

And about the delay between sound and picture, well, I have the same problem. So no idea there.
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Re: Video stuttering in Cubase 9.5.10

Post by anilnc » Wed Dec 27, 2017 4:37 pm

Iftekharul Anam wrote:
Sat Dec 23, 2017 7:09 pm
anilnc wrote:
Fri Dec 22, 2017 3:27 am
At the moment I degraded the drivers backward with January 2017 driver version and seems fine so far
Would you please share the driver 'version' here?

Currently I have version 388.71
Hi Sorry for late reply.

While I rollback the driver the driver names or numbers were different, and now cannot find exact details now.

But I think it is microsoft driver released in 24 nov 2016. The driver version number is 21.21.13.7609. Please find the attachment.

If you are facing same issue, try to create a restore point before you do this so that if it don't work you can restore your system back. However if it didn't solve, you can still update driver. For me I didn't get this issue again so far.

Let me know.
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Re: Video stuttering in Cubase 9.5.10

Post by Iftekharul Anam » Sun Dec 31, 2017 10:30 am

anilnc wrote:
Wed Dec 27, 2017 4:37 pm
Iftekharul Anam wrote:
Sat Dec 23, 2017 7:09 pm
anilnc wrote:
Fri Dec 22, 2017 3:27 am
At the moment I degraded the drivers backward with January 2017 driver version and seems fine so far
Would you please share the driver 'version' here?

Currently I have version 388.71
Hi Sorry for late reply.

While I rollback the driver the driver names or numbers were different, and now cannot find exact details now.

But I think it is microsoft driver released in 24 nov 2016. The driver version number is 21.21.13.7609. Please find the attachment.

If you are facing same issue, try to create a restore point before you do this so that if it don't work you can restore your system back. However if it didn't solve, you can still update driver. For me I didn't get this issue again so far.

Let me know.
That old driver messes with windows 10's overall graphics. Wish Steinberg addressed these serious problems soon with another update.

But thanks a lot as you at least came up with a workaround. May God bless you.
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Re: Video stuttering in Cubase 9.5.10

Post by anilnc » Sun Dec 31, 2017 11:56 am

Thanks. I too hope steinberg addresses this along with microsoft and nvidia.
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Re: Video stuttering in Cubase 9.5.10

Post by anilnc » Sun Dec 31, 2017 12:00 pm

But I am not getting any mess with these drivers for now. I've not checked with any gaming, except the microsoft online gaming "March of empires-War of Lords" and it seems running fine. I haven't played it really, just started and saw if any graphical issues, but it is fine.

What issue you are getting.
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Re: Video stuttering in Cubase 9.5.10

Post by Iftekharul Anam » Sun Dec 31, 2017 6:02 pm

anilnc wrote:
Sun Dec 31, 2017 12:00 pm
But I am not getting any mess with these drivers for now. I've not checked with any gaming, except the microsoft online gaming "March of empires-War of Lords" and it seems running fine. I haven't played it really, just started and saw if any graphical issues, but it is fine.

What issue you are getting.
Sloppy mouse and page movement, start menu comes as half blank sometimes when I open it and then becomes full after some time. Cubase takes more time to close. Things like these.
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Re: Video stuttering in Cubase 9.5.10

Post by anilnc » Mon Jan 01, 2018 12:30 pm

That's horrible.. Try little later version to that and see.
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Re: Video stuttering in Cubase 9.5.10

Post by PATATAJEC » Tue Jan 16, 2018 3:51 pm

The same issue here! Mouse lags, video stuttering, audio play fine. It happens too, when I'm using NI Replica XT delay - the same stuttering, mouse lag etc. WTF!? Steinberg!

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Re: Video stuttering in Cubase 9.5.10

Post by PATATAJEC » Sun Jan 21, 2018 2:38 pm

I've found something important I think - stuttering occurs even if there is no video track on project, just blank video window (f8). It is now not possible to work with video, please have it repaired Steinberg. I can't work!!!

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Re: Video stuttering in Cubase 9.5.10

Post by Iftekharul Anam » Sat Mar 10, 2018 12:34 pm

Sadly enough, it appears that the latest update (9.5.20) did not solve this problem. Apparently, version 378.49 is what I am using as a workaround. Damn! Please Steinberg, do something. Please.
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