groove agent crash

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yinonyahel
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groove agent crash

Post by yinonyahel »

when i try to load from the inside of groove agent 4 , the full version , many times i have crashes . any known bugs ? Steinberg , Please fix this !

mac pro cubase 9.54
Cubase 10.06 , Mac pro , Orion 32+ , UAD Satelite octo , Moog , Rolands , Korg Kronos , Virus , Prophet , Neuman , Blue button , SSL , M1 , V76 and more ...

Martin.Jirsak
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Re: groove agent crash

Post by Martin.Jirsak »

Hi,

Please attach the crash file located in macOS Console/User Reports utility.
Martin Jirsak
How to show notes of the chord/scale only
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yinonyahel
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Re: groove agent crash

Post by yinonyahel »

i'm trying to send you it says Your message contains 241962 characters.
The maximum number of allowed characters is 60000.

i'm trying to attach a PDF or RTF with no success . how can send it ?

anyway I attached a dropbox link with the file [url]https://www.dropbox.com/s/izute1we ... f.pdf?dl=0[/url]
Cubase 10.06 , Mac pro , Orion 32+ , UAD Satelite octo , Moog , Rolands , Korg Kronos , Virus , Prophet , Neuman , Blue button , SSL , M1 , V76 and more ...

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Grim
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Re: groove agent crash

Post by Grim »

Attach as a zip archive.
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yinonyahel
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Re: groove agent crash

Post by yinonyahel »

here's the zip
Attachments
Groove Agent.zip
(284.04 KiB) Downloaded 41 times
Cubase 10.06 , Mac pro , Orion 32+ , UAD Satelite octo , Moog , Rolands , Korg Kronos , Virus , Prophet , Neuman , Blue button , SSL , M1 , V76 and more ...

Martin.Jirsak
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Re: groove agent crash

Post by Martin.Jirsak »

yinonyahel wrote:
Sun Nov 11, 2018 6:09 pm
here's the zip
Hi,

Please attach the source *.crash file to be able to resolve it. PDF Is malformed.
Martin Jirsak
How to show notes of the chord/scale only
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yinonyahel
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Re: groove agent crash

Post by yinonyahel »

it works perfectly fine in my computer . you can log into my team viewer and see .anyway , do you have an email i send it next time i'll have a crash ?
what kind of format do you prefer ? i used mac OS so i use TEXT edit and export as PDF , which works perfectly fine here .
Cubase 10.06 , Mac pro , Orion 32+ , UAD Satelite octo , Moog , Rolands , Korg Kronos , Virus , Prophet , Neuman , Blue button , SSL , M1 , V76 and more ...

Martin.Jirsak
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Re: groove agent crash

Post by Martin.Jirsak »

Hi,

I can read the file, but not resolve. As I said, I need the source *.crash file. Not copy to any text editor. In the worse case send me a TXT (plain text) file.
Martin Jirsak
How to show notes of the chord/scale only
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yinonyahel
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Re: groove agent crash

Post by yinonyahel »

Where do i find this crash file ?
Cubase 10.06 , Mac pro , Orion 32+ , UAD Satelite octo , Moog , Rolands , Korg Kronos , Virus , Prophet , Neuman , Blue button , SSL , M1 , V76 and more ...

Martin.Jirsak
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Re: groove agent crash

Post by Martin.Jirsak »

Hi,

On Mac you can find it in the macOS utility Console > User Reports.
Martin Jirsak
How to show notes of the chord/scale only
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yinonyahel
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Re: groove agent crash

Post by yinonyahel »

Here it is , thanks
Attachments
Cubase 9.5_2018-10-17-140955_Yinons-Mac-Pro.crash.zip
(34.31 KiB) Downloaded 33 times
Cubase 10.06 , Mac pro , Orion 32+ , UAD Satelite octo , Moog , Rolands , Korg Kronos , Virus , Prophet , Neuman , Blue button , SSL , M1 , V76 and more ...

Martin.Jirsak
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Re: groove agent crash

Post by Martin.Jirsak »

Hi,

I'm sorry, for some reason, I can't resolve the crash file. This crash is from Cubase 9.5.30. Make sure you have the latest Cubase 9.5.41 update installed and send me a new crash file from Cubase 9.5.41 if it still crashes, please.
Martin Jirsak
How to show notes of the chord/scale only
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yinonyahel
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Re: groove agent crash

Post by yinonyahel »

I do have the latest from the day it's out . anyway , next time it'll happen i'll send it again . Thanks for your time
Cubase 10.06 , Mac pro , Orion 32+ , UAD Satelite octo , Moog , Rolands , Korg Kronos , Virus , Prophet , Neuman , Blue button , SSL , M1 , V76 and more ...

yinonyahel
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Re: groove agent crash

Post by yinonyahel »

Here's another crash log from right now
Attachments
Cubase 9.5_2018-11-21-191454_Yinons-Mac-Pro.crash.zip
(37.43 KiB) Downloaded 39 times
Cubase 10.06 , Mac pro , Orion 32+ , UAD Satelite octo , Moog , Rolands , Korg Kronos , Virus , Prophet , Neuman , Blue button , SSL , M1 , V76 and more ...

Martin.Jirsak
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Re: groove agent crash

Post by Martin.Jirsak »

yinonyahel wrote:
Wed Nov 21, 2018 6:16 pm
Here's another crash log from right now
Hi,

This crash was in Groove Agent.
Martin Jirsak
How to show notes of the chord/scale only
Cubase Training

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yinonyahel
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Re: groove agent crash

Post by yinonyahel »

I obviously get it . because it happen a lot with groove agent browser . any chance it will be fixed ?
Cubase 10.06 , Mac pro , Orion 32+ , UAD Satelite octo , Moog , Rolands , Korg Kronos , Virus , Prophet , Neuman , Blue button , SSL , M1 , V76 and more ...

Martin.Jirsak
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Re: groove agent crash

Post by Martin.Jirsak »

Hi,

I will send the crash file to Steinberg (HALLY-7683).
Last edited by Martin.Jirsak on Mon Dec 03, 2018 11:37 am, edited 1 time in total.
Martin Jirsak
How to show notes of the chord/scale only
Cubase Training

Cubase Pro (last officially supported version all the time)
macOS (last update)

yinonyahel
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Joined: Wed Jun 27, 2012 10:25 pm
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Re: groove agent crash

Post by yinonyahel »

Thanks
Cubase 10.06 , Mac pro , Orion 32+ , UAD Satelite octo , Moog , Rolands , Korg Kronos , Virus , Prophet , Neuman , Blue button , SSL , M1 , V76 and more ...

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