eLicenser weird issue ( keeps telling me I don't have the latest version )

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PintoZ
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eLicenser weird issue ( keeps telling me I don't have the latest version )

Post by PintoZ » Wed Nov 14, 2018 11:20 pm

So I try to enter a new activation code and eLicenser tells me I need to install the latest version.
I download it, install it, and...eLicenser STILL tells me I need to install the latest version :shock:

As you can see on the screen, I do have the last one (6.11.3.1240)
I've tried opening it with administrator privileges, tried every option possible within eLicenser ( clean database, memory...) and I'm now running out of ideas !
It's getting quite frustrating...
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Martin.Jirsak
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Re: eLicenser weird issue ( keeps telling me I don't have the latest version )

Post by Martin.Jirsak » Thu Nov 15, 2018 12:30 pm

Hi,

Could you try to start eLCC as Administrator? Also make sure you are installing it as Administrator (so uninstall/re-instrall).
Martin Jirsak
How to show notes of the chord/scale only
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PintoZ
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Re: eLicenser weird issue ( keeps telling me I don't have the latest version )

Post by PintoZ » Thu Nov 15, 2018 1:00 pm

Hey Martin,

Just tried exactly that, still getting that same message :/

Martin.Jirsak
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Re: eLicenser weird issue ( keeps telling me I don't have the latest version )

Post by Martin.Jirsak » Thu Nov 15, 2018 1:45 pm

Make sure, you are entering an Activation Code, not Download Access Code, please.
Martin Jirsak
How to show notes of the chord/scale only
Cubase Training

Cubase Pro (last officially supported version all the time)
macOS (last update)

PintoZ
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Re: eLicenser weird issue ( keeps telling me I don't have the latest version )

Post by PintoZ » Thu Nov 15, 2018 1:53 pm

Oh wow that was indeed the issue...
The code I had was marked as "Activation Code" while it was indeed just a "Download Access Code" !
Can't thank you enough for this Martin !!
Now I'll go and enjoy the wonders of Cubase 10 :)

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