My License is not working...

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My License is not working...

Post by SUNGMIN LEE » Thu Dec 27, 2018 8:31 pm


I'm Sungmin LEE, from South Korea

I bought a audio interface UR12 and I got an access code.

So I downloaded the Cubase 10 AI on my PC, Windows 10

But after I started license activation, suddenly my computer is broken...

So I format my Windows 10 and installed windows 10 again.

Also I installed Cubase 10 AI again.

But I cannot start license activation and reactivation...

Nothing is registered in my software information at 'My Products' in homepage

How can I get new licenser for reactivation????

please help me

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Joined: Sun Mar 20, 2011 3:52 pm

Re: My License is not working...

Post by Martin.Jirsak » Wed Jan 02, 2019 8:55 am

Hi and welcome,

In this case you should get in touch with Steinberg (local or global) support.
Martin Jirsak
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