poof crashes with file selectors in cubase 10.0.15 since Mojave

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zipb
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poof crashes with file selectors in cubase 10.0.15 since Mojave

Post by zipb » Fri Apr 12, 2019 10:11 am

Cubase 10.0.15 is giving me grief after upgrading my rig to MacOS 10.14.4 aka Mojave. Cubase will suddenly quit(poof crash) when trying to load or save a project/drum map/stuff. Not all the time and everywhere, but for example always when I try open the file selector for saving a new project in the Steinberg Hub. The selector opens, I choose a destination and bam, Cubase is gone.

I've checked the crash logs, Looks like the crash thread is running standard Apple & Steinberg stuff, no plug ins involved.

I've thrown out prefs, blocked Default Folder, reinstalled Cubase 10.0.15, and even wiped and reinstalled my complete Mojave disk.

Didn't fix the problem, unfortunately.

Anyone else experiencing this?
Desktop:
Gigabyte Z390 Designare/i9 9900k/OSX10.14.6/Cubase Pro 10.0.50/32 GB RAM/MSI AMD R480x/SSD's/Metric Halo ULN-8/UAD2 Quad
Laptop:
MacBook Pro 8,2/OSX10.12.6/8GB RAM/SSD/Metric Halo ULN-2

Martin.Jirsak
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Re: poof crashes with file selectors in cubase 10.0.15 since Mojave

Post by Martin.Jirsak » Fri Apr 12, 2019 10:32 am

Hi,

Could you please attach *.crash file(s) located in macOS Console utility (User Reports subfolder in Console)?
Martin Jirsak
How to show notes of the chord/scale only
Cubase Training

Cubase Pro (last officially supported version all the time)
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zipb
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Re: poof crashes with file selectors in cubase 10.0.15 since Mojave

Post by zipb » Fri Apr 12, 2019 5:03 pm

Hi Martin,

Thanks for your reply. Attached is a crash log.
I would be grateful for for any insights/remedies

Best,

Zip
Attachments
Cubase 10_2019-04-11-222154_iMac.crash
(161.1 KiB) Downloaded 32 times
Desktop:
Gigabyte Z390 Designare/i9 9900k/OSX10.14.6/Cubase Pro 10.0.50/32 GB RAM/MSI AMD R480x/SSD's/Metric Halo ULN-8/UAD2 Quad
Laptop:
MacBook Pro 8,2/OSX10.12.6/8GB RAM/SSD/Metric Halo ULN-2

zipb
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Posts: 129
Joined: Wed Dec 16, 2015 12:02 pm
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Re: poof crashes with file selectors in cubase 10.0.15 since Mojave

Post by zipb » Wed Apr 17, 2019 4:41 pm

Same problem with 10.0.20 update. Unusable with Mojave.
Desktop:
Gigabyte Z390 Designare/i9 9900k/OSX10.14.6/Cubase Pro 10.0.50/32 GB RAM/MSI AMD R480x/SSD's/Metric Halo ULN-8/UAD2 Quad
Laptop:
MacBook Pro 8,2/OSX10.12.6/8GB RAM/SSD/Metric Halo ULN-2

zipb
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Posts: 129
Joined: Wed Dec 16, 2015 12:02 pm
Contact:

Re: poof crashes with file selectors in cubase 10.0.15 since Mojave

Post by zipb » Wed Apr 17, 2019 5:09 pm

These crashes may be related to Default Folder, a fileselector helper program.
Desktop:
Gigabyte Z390 Designare/i9 9900k/OSX10.14.6/Cubase Pro 10.0.50/32 GB RAM/MSI AMD R480x/SSD's/Metric Halo ULN-8/UAD2 Quad
Laptop:
MacBook Pro 8,2/OSX10.12.6/8GB RAM/SSD/Metric Halo ULN-2

zipb
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Posts: 129
Joined: Wed Dec 16, 2015 12:02 pm
Contact:

Re: poof crashes with file selectors in cubase 10.0.15 since Mojave

Post by zipb » Wed Apr 17, 2019 8:40 pm

No, still have crashes changing folders etc.
Desktop:
Gigabyte Z390 Designare/i9 9900k/OSX10.14.6/Cubase Pro 10.0.50/32 GB RAM/MSI AMD R480x/SSD's/Metric Halo ULN-8/UAD2 Quad
Laptop:
MacBook Pro 8,2/OSX10.12.6/8GB RAM/SSD/Metric Halo ULN-2

zipb
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Posts: 129
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Re: poof crashes with file selectors in cubase 10.0.15 since Mojave

Post by zipb » Wed Apr 24, 2019 9:03 am

Cubase also crashes when I try to save a Reaktor rack in an Instrument Track. Definitely got something to do with the selection and handling of files/folders(open/save).

I've been pruning my Mojave system trying to find the culprit, without success.
Desktop:
Gigabyte Z390 Designare/i9 9900k/OSX10.14.6/Cubase Pro 10.0.50/32 GB RAM/MSI AMD R480x/SSD's/Metric Halo ULN-8/UAD2 Quad
Laptop:
MacBook Pro 8,2/OSX10.12.6/8GB RAM/SSD/Metric Halo ULN-2

Martin.Jirsak
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Re: poof crashes with file selectors in cubase 10.0.15 since Mojave

Post by Martin.Jirsak » Wed Apr 24, 2019 11:46 am

Hi,

You are on Cubase 10.0.15.136. Could you try to download the latest Cubase 10.0.20, please? If it's still crashes, attach the new crash dump file, please.
Martin Jirsak
How to show notes of the chord/scale only
Cubase Training

Cubase Pro (last officially supported version all the time)
macOS (last update)

zipb
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Posts: 129
Joined: Wed Dec 16, 2015 12:02 pm
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Re: poof crashes with file selectors in cubase 10.0.15 since Mojave

Post by zipb » Wed Apr 24, 2019 1:44 pm

Hi Martin,

No, I upgraded to 10.0.20 the day it came out, hoping in vain it would fix my problem.

I will attach a new crashdump when I am in front of my DAW.

Thanks for your reply.
Desktop:
Gigabyte Z390 Designare/i9 9900k/OSX10.14.6/Cubase Pro 10.0.50/32 GB RAM/MSI AMD R480x/SSD's/Metric Halo ULN-8/UAD2 Quad
Laptop:
MacBook Pro 8,2/OSX10.12.6/8GB RAM/SSD/Metric Halo ULN-2

zipb
Junior Member
Posts: 129
Joined: Wed Dec 16, 2015 12:02 pm
Contact:

Re: poof crashes with file selectors in cubase 10.0.15 since Mojave

Post by zipb » Wed Apr 24, 2019 5:28 pm

Here's one. They all start with the same lines...
Attachments
Cubase 10_2019-04-22-221336_iMac.crash
(153.93 KiB) Downloaded 25 times
Desktop:
Gigabyte Z390 Designare/i9 9900k/OSX10.14.6/Cubase Pro 10.0.50/32 GB RAM/MSI AMD R480x/SSD's/Metric Halo ULN-8/UAD2 Quad
Laptop:
MacBook Pro 8,2/OSX10.12.6/8GB RAM/SSD/Metric Halo ULN-2

Martin.Jirsak
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Posts: 19266
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Re: poof crashes with file selectors in cubase 10.0.15 since Mojave

Post by Martin.Jirsak » Mon Apr 29, 2019 11:20 am

Hi,

I reported this to Steinberg CAN-22504.
Martin Jirsak
How to show notes of the chord/scale only
Cubase Training

Cubase Pro (last officially supported version all the time)
macOS (last update)

zipb
Junior Member
Posts: 129
Joined: Wed Dec 16, 2015 12:02 pm
Contact:

Re: poof crashes with file selectors in cubase 10.0.15 since Mojave

Post by zipb » Mon Apr 29, 2019 5:24 pm

Thanks, Martin. BTW, I can use Cubase 10.0.20 with some success now in Mojave. Things improved quite a bit after I rescanned my plugins(I have quite a few) via the VST plugin manager in the Studio tab of the window bar. This also cut CB boot time in half...

I don't see how this could influence open/save dialogs, but there you have it.
I did some fairly demanding drum overdubs yesterday with 0 issues. Before that, I managed to open/close a dozen songs one after another, plus loading/saving track settings, drum maps etc with just one crash related to Izotope Ozone.
Desktop:
Gigabyte Z390 Designare/i9 9900k/OSX10.14.6/Cubase Pro 10.0.50/32 GB RAM/MSI AMD R480x/SSD's/Metric Halo ULN-8/UAD2 Quad
Laptop:
MacBook Pro 8,2/OSX10.12.6/8GB RAM/SSD/Metric Halo ULN-2

Martin.Jirsak
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Posts: 19266
Joined: Sun Mar 20, 2011 3:52 pm
Contact:

Re: poof crashes with file selectors in cubase 10.0.15 since Mojave

Post by Martin.Jirsak » Tue Apr 30, 2019 7:59 am

Hi,

Please make sure your plug-ins are up-to-date.
Martin Jirsak
How to show notes of the chord/scale only
Cubase Training

Cubase Pro (last officially supported version all the time)
macOS (last update)

zipb
Junior Member
Posts: 129
Joined: Wed Dec 16, 2015 12:02 pm
Contact:

Re: poof crashes with file selectors in cubase 10.0.15 since Mojave

Post by zipb » Tue Apr 30, 2019 9:32 am

AFAIK, my plug ins are up-to-date. I check them on a weekly basis. Really. At least the ones I use on a regular basis. What I find baffling: how can Cubase crash or behave weird if I don't even have a single plug in loaded, in a new project?

The exact copy (a clone) works OK in MacOS 10.13.1. CB boots slowly, but I have not been experiencing frequent crashes like I had when I just upgraded to Mojave. Haven't felt the need to rescan my plug ins since the days of Cubase 8 because stuff just worked.
Desktop:
Gigabyte Z390 Designare/i9 9900k/OSX10.14.6/Cubase Pro 10.0.50/32 GB RAM/MSI AMD R480x/SSD's/Metric Halo ULN-8/UAD2 Quad
Laptop:
MacBook Pro 8,2/OSX10.12.6/8GB RAM/SSD/Metric Halo ULN-2

Martin.Jirsak
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Posts: 19266
Joined: Sun Mar 20, 2011 3:52 pm
Contact:

Re: poof crashes with file selectors in cubase 10.0.15 since Mojave

Post by Martin.Jirsak » Thu Jul 18, 2019 6:46 am

Hi,

Is it still crashing with Cubase 10.0.30? Do you have any Finder extension installed? Or Dropbox? Thanks
Martin Jirsak
How to show notes of the chord/scale only
Cubase Training

Cubase Pro (last officially supported version all the time)
macOS (last update)

zipb
Junior Member
Posts: 129
Joined: Wed Dec 16, 2015 12:02 pm
Contact:

Re: poof crashes with file selectors in cubase 10.0.15 since Mojave

Post by zipb » Thu Jul 18, 2019 2:47 pm

Hi Martin,

Thanks for getting back to me. No, Cubase works fine after I rescanned my VST plug ins. I don’t understand hat has to do with file selectors, but there you have It.
The rescan also cut Cubase startup time in half. Nice.
Cubase works fine now, I’m a happy user.
Greetings from a cloudy Italy,

Best,

Zip
BTW I am indeed using finder extensions, pathfinder and default folder
Desktop:
Gigabyte Z390 Designare/i9 9900k/OSX10.14.6/Cubase Pro 10.0.50/32 GB RAM/MSI AMD R480x/SSD's/Metric Halo ULN-8/UAD2 Quad
Laptop:
MacBook Pro 8,2/OSX10.12.6/8GB RAM/SSD/Metric Halo ULN-2

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