The download access code doesn't work.. What to do ?

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SLap
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The download access code doesn't work.. What to do ?

Post by SLap » Fri May 03, 2019 10:33 pm

I just bought a Cubase 9.5 pro, i run it on Windows 10 installation. I enter the 25 part download access code and even though I enter it right, i'm told that access code doesn't exist .. Duhh ??? Help :)

Martin.Jirsak
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Re: The download access code doesn't work.. What to do ?

Post by Martin.Jirsak » Thu May 09, 2019 3:46 pm

Hi and welcome,

Where exactly did you enter the Download Access Code? In your MySteinberg account to get the Activation Code?
Martin Jirsak
How to show notes of the chord/scale only
Cubase Training

Cubase Pro (last officially supported version all the time)
macOS (last update)

PaBlikMM
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Re: The download access code doesn't work.. What to do ?

Post by PaBlikMM » Sun May 12, 2019 12:42 pm

I´m facing the very same problem - my DAC does not work :/ I bought the Cubase 10 PRo via the 30 years promo in the boxed version including the eLicenser dongle and i just cant activate the DAC trough my Steinberg Account :(

Any help? :/

Martin.Jirsak
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Posts: 17237
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Re: The download access code doesn't work.. What to do ?

Post by Martin.Jirsak » Mon May 13, 2019 11:49 am

PaBlikMM wrote:
Sun May 12, 2019 12:42 pm
I´m facing the very same problem - my DAC does not work :/ I bought the Cubase 10 PRo via the 30 years promo in the boxed version including the eLicenser dongle and i just cant activate the DAC trough my Steinberg Account :(

Any help? :/
Hi and welcome,

If the error message is "kein AC", it should be fixed now, according to this message.
Martin Jirsak
How to show notes of the chord/scale only
Cubase Training

Cubase Pro (last officially supported version all the time)
macOS (last update)

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